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Dear Mr Carter

Thank for submitting your Freedom of Information request.

We will respond to your request as quickly as possible, within the 20 working
day statutory deadline under the Freedom of Information Act 2000.

For updates on this case, please quote your reference number FS-Case-567615222.

Yours sincerely,

Information and Complaints Officer
East Devon District Council
[2][East Devon District Council request email]

[3]www.eastdevon.gov.uk

East Devon - an outstanding place
 
© 2023 East Devon District Council

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8. https://www.eastdevon.gov.uk/parking

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Dear Mr Carter,

Thank you for your request for information. Please find the response to
your query below.

Q1. Your current suppliers used to collect the following debts (please
give names of all suppliers for each debt type):

• Parking Fines (PCNs) - Jacobs; Dukes; Bristow & Sutor
• Council Tax - Jacobs; Dukes; Bristow & Sutor
• Business Rates (NDR) - Jacobs; Dukes; Bristow & Sutor

Q2. Number of cases issued to enforcement agents for each debt type, for
the immediate past two financial years and year to date, e.g. 2021/22;
2022/23; 2023 Year to date:

• Parking Fines (PCNs) - 0
• Council Tax - 21/22 1360; 22/23 689; 23/24 to date 1223
• Business Rates (NDR) - 21/22 67; 22/23 67; 23/24 75.

Q3. Enforcement/Debt Collection contract start and contract end date, and
any contract extension dates for each of the following debt types:

• Parking Fines (PCNs) - The contract for all providers started on 1/2/20
and ends on 31/1/24.
• Council Tax - The contract for all providers started on 1/2/20 and ends
on 31/1/24.
• Business Rates (NDR) - The contract for all providers started on 1/2/20
and ends on 31/1/24.

Q4. Are your Revenues and Benefits or Parking Services outsourced, and if
they are, please state who is the supplier responsible for each or both
service e.g. Capita, APCOA, Agilysis, Serco, Liberata etc.

• Parking (RTD) - No
• Revenues and Benefits - No

Q5. The name and/or job title of the Senior Office (outside of
procurement) responsible for the above contract(s)? – Revenues and
Benefits Council Tax Manager

I hope this information is helpful but, if you feel dissatisfied with the
way we have responded to your request, please contact our Monitoring
Officer, to request an internal review
[2][email address].

You can also request a review using [3]our online request form.

You may also approach the Information Commissioner for advice at
[4]www.ico.org.uk.

Yours sincerely,

Information and Complaints Officer
East Devon District Council

[5]www.eastdevon.gov.uk

East Devon - an outstanding place
 
© 2023 East Devon District Council

Follow us on [6]Facebook and [7]Twitter

[8]Subscribe to your East Devon Update for regular news and information
about what’s happening at East Devon District Council. Choose which topics
you’re interested in to get a personalised update.

[9]Email disclaimer

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References

Visible links
1. https://eastdevon.gov.uk/
2. mailto:[email address]
3. https://eddc-self.achieveservice.com/ser...
4. http://www.ico.org.uk/
5. http://www.eastdevon.gov.uk/
6. http://www.facebook.com/eastdevon
7. http://twitter.com/eastdevon
8. https://public.govdelivery.com/accounts/...
9. http://eastdevon.gov.uk/help/email-discl...
10. https://www.eastdevon.gov.uk/parking