Enforcement Agency Services

J. Carter made this Freedom of Information request to Cotswold District Council Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contracts below please.

The details required are:

Q1. Your current suppliers used to collect the following debts (please give names of all suppliers for each debt type):

• Parking Fines (PCNs)
• Council Tax
• Business Rates (NDR)

Q2. Number of cases issued to enforcement agents for each debt type, for the immediate past two financial years and year to date, e.g. 2021/22; 2022/23; 2023 Year to date:

• Parking Fines (PCNs)
• Council Tax
• Business Rates (NDR)

Q3. Enforcement/Debt Collection contract start and contract end date, and any contract extension dates for each of the following debt types:

• Parking Fines (PCNs)
• Council Tax
• Business Rates (NDR)

Q4. Are your Revenue and Benefits or Parking Services outsourced, and if they are, please state who is the supplier responsible for each or both service e.g. Capita, APCOA, Agilysis, Serco, Liberata etc.

• Parking (RTD)
• Revenues and Benefits

Q5. The name and/or job title of the Senior Office (outside of procurement) responsible for the above contract(s)?
Thank you for any assistance you can give.
Yours faithfully
J. Carter

Cotswold DC Customer Services, Cotswold District Council

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Dear J. Carter,

Further to your Freedom of Information request, please accept our
apologies that we have been unable to provide this information within the
20 day statutory period. Please find a response attached.


If you are unhappy with the service you have received in relation to your
freedom of information request and wish to request a review you should

write to the Monitoring Officer, Cotswold District Council, Trinity Road,
Cirencester, Gloucestershire GL7 1PX or email
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If you are not content with the outcome of your review, you may apply
directly to the Information Commissioner for a decision. Generally the ICO
cannot make a decision unless you have exhausted the review procedure
provided by the Council. The Information Commissioner can be contacted at:
The Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire SK9 5AF.

Kind regards 

Freedom of Information 

Cotswold District Council


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