Employment References and HR Resources

The request was successful.

Dear Oxford City Council,

I am writing to request some information under the Freedom of
Information Act.

The questions relate to Employment References and HR resources.

1. Which department/person(s) deals with Employment References at
your company (or the name of company if outsourced)?

2. What is the average hourly rate of pay of the person(s) dealing
with
Job References? (If outsourced, how much do you pay annually for
this service?)

3. How are Employment References requested for new starters? How
are they chased up? (email/telephone/postal service/fax)

4. How are Employment References completed for ex-employees
(email/telephone/postal service/fax)?

5. How many hours (on average) does your company (or the outsourced
company) spend, each month, requesting and chasing employment
references for new starters?

6. How many hours (on average) does your company spend(or the
outsourced company), each month, completing employment references
for leavers?

7. How many leavers (on average) does your company have per month?

8. How many starters (on average) does your company have per month?

Many thanks in advance for your help with this matter, it is very
much appreciated.

Yours faithfully,

Lisa Hobson

DAVIES Merilyn, Oxford City Council

Dear Lisa,

Thank you for your email. Your request was received on 26 November 2015 and you will receive a response within 20 working days, as required under the Freedom of Information Act 2000.

Yours sincerely

Merilyn

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DAVIES Merilyn, Oxford City Council

Hello Lisa,

Thank you for your FoI request. Please find below, the answers to your questions.


1. Which department/person(s) deals with Employment References at
your company (or the name of company if outsourced)?

HR Admin team (3 colleagues) who will deal with any incoming/outgoing references

2. What is the average hourly rate of pay of the person(s) dealing
with
Job References? (If outsourced, how much do you pay annually for
this service?)

Average hourly rate of pay for HR Admin Officer is £12.44

3. How are Employment References requested for new starters? How
are they chased up? (email/telephone/postal service/fax)

References are requested via letter usually sent by email and chased up by telephone or email.

4. How are Employment References completed for ex-employees
(email/telephone/postal service/fax)?

References for ex-employees are usually completed by email/telephone/postal service – replies usually depend on the method requested.

5. How many hours (on average) does your company (or the outsourced
company) spend, each month, requesting and chasing employment
references for new starters?

On average, 15 hours per month.

6. How many hours (on average) does your company spend(or the
outsourced company), each month, completing employment references
for leavers?

On average, 15 hours per month.

7. How many leavers (on average) does your company have per month?

On average, 18 leavers per month.


8. How many starters (on average) does your company have per month?

On average, 15 new starters per month.

I hope this information is of use to you.

Best wishes

Merilyn

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