Dear Department for Work and Pensions, I was wondering could you supply me with some information regarding claimants personal “Employer references”. What is the DWP policy/guidelines for work-coaches requesting to have access to this personal information within the GDPR regulations? I look forward to your reply.

Yours faithfully,

Simon Bailey

DWP freedom-of-information-requests, Department for Work and Pensions

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no-reply@dwp.ecase.co.uk on behalf of Operations FOI Team, Department for Work and Pensions

1 Attachment

Dear Simon Bailey,

I am writing in response to your request for information, received 31
January.

Your response is attached

Yours sincerely,

DWP Operations FOI Team

Dear [email address] on behalf of Operations FOI Team,

Thank you for reply. However, I feel that the question I asked hasn't been answered. For clarity when you say “DWP has no specific policy on Work Coaches requesting employer references”. By this reply does the claimant have the right to refuse this request from a work coach to provide an “employment reference” without fear of a sanction/penalty?

Yours sincerely,

simon Bailey

Department for Work and Pensions

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no-reply@dwp.ecase.co.uk on behalf of Operations FOI Team, Department for Work and Pensions

Dear Simon Bailey,

Our Ref: IR2020/09628

Contact email: [1][DWP request email]

Thank you for your Freedom of Information (FoI) review request.

You can normally expect a response to your FoI review request within 20
working days. However due to the current situation with COVID-19 it may
not be possible for us to reply to you within this timeframe.

The DWP will make every effort to respond to FoI reviews as we would
usually but the current situation may mean that available Departmental
resources are needed on other high priority areas.

We kindly ask for your understanding during this unprecedented situation
and we will aim to deal with your FOI request as soon as is practically
possible.

If you have any queries about this letter, please contact the department
using the email address and reference number above.

Yours sincerely,

DWP Central FoI Team

Department for Work and Pensions

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no-reply@dwp.ecase.co.uk on behalf of Operations FOI Team, Department for Work and Pensions

1 Attachment

Dear Simon Bailey,

I am writing in response to your request for information, received 28
February.

Your response is attached

Yours sincerely,

DWP Operations FOI Team