Emails between Data Collectors

The request was refused by Transport for Greater Manchester.

Dear Transport for Greater Manchester,

I wish to see copies of all emails sent to (and from) all of your Data Collectors and Field Supervisors as far back as records exist. I understand this may take you a while but nevertheless I request it.

Additionally I request all copies of staff meetings minutes/bullet points be them monthly, quarterly or otherwise that exist in the Data Collection (Service Assessment) archive up to and including the present date, as far back as records exist.

Yours faithfully,

Robert Toone

Dear Transport for Greater Manchester,

I have as of yet not had any response from you which by Law you are required to do so and promptly.

Yours faithfully,

Robert Toone

FOI, Transport for Greater Manchester

1 Attachment

Dear Robert

 

Apologies for the delay, please find attached response to your FOI
request.

 

Kind regards

 

Nicola

 

Nicola Tetley

Paralegal

Transport for Greater Manchester

 

2 Piccadilly Place, Manchester M1 3BG

[1]www.tfgm.com

 

Please note I am out of the office on a Wednesday.

 

Please don't print this email unless you really need to.

 

This email and any files transmitted with it are intended solely for the
use of the individual or entity to whom they are addressed and may contain
confidential and/or privileged information. Any review, retransmission,
dissemination or other use of, or taking of any action in reliance upon
this information by individuals or entities other than the intended
recipient is prohibited. If you are not the intended recipient please
notify the sender immediately and delete the email and any attachments. As
a public body, Transport for Greater Manchester may be required to
disclose this email or any response to it under the Freedom of Information
Act 2000, unless the information in it is covered by one of the exemptions
in the Act.
This email has been scanned for all viruses and passed through Content
Control by the iCritical Email Security System.

References

Visible links
1. http://www.tfgm.com/

FOI, Transport for Greater Manchester

1 Attachment

Dear Robert

 

Apologies for the delay, please find attached response to your FOI
request.

 

Kind regards

 

Nicola

 

Nicola Tetley

Paralegal

Transport for Greater Manchester

 

2 Piccadilly Place, Manchester M1 3BG

[1]www.tfgm.com

 

Please note I am out of the office on a Wednesday.

 

Please don't print this email unless you really need to.

 

This email and any files transmitted with it are intended solely for the
use of the individual or entity to whom they are addressed and may contain
confidential and/or privileged information. Any review, retransmission,
dissemination or other use of, or taking of any action in reliance upon
this information by individuals or entities other than the intended
recipient is prohibited. If you are not the intended recipient please
notify the sender immediately and delete the email and any attachments. As
a public body, Transport for Greater Manchester may be required to
disclose this email or any response to it under the Freedom of Information
Act 2000, unless the information in it is covered by one of the exemptions
in the Act.
This email has been scanned for all viruses and passed through Content
Control by the iCritical Email Security System.

References

Visible links
1. http://www.tfgm.com/

Dear FOI,

Thank you for your kind reply - I will therefore request a specific 6-month timeframe
for all the information that I requested (in order to reduce the scope of work needed to supply this).
The previous 6 months from September 2019-February 2020 is as good as any.
Thank you once again for this.

Yours sincerely,

Robert Toone

FOI, Transport for Greater Manchester

FOIA Ref:                2020/0054

 

Dear Robert

 

REQUEST FOR INFORMATION UNDER THE FREEDOM OF INFORMATION ACT
2000/ENVIRONMENTAL INFORMATION REGULATIONS 2004

 

We acknowledge with thanks your request for information held by TfGM which
was received at this office on 06/03/2020.

 

Information requested as set out below:

 

“I wish to see copies of all emails sent to (and from) all of your Data
Collectors and Field Supervisors as far back as records exist. I
understand this may take you a while but nevertheless I request it.

 

Additionally I request all copies of staff meetings minutes/bullet points
be them monthly, quarterly or otherwise that exist in the Data Collection
(Service Assessment) archive up to and including the present date, as far
back as records exist.”

 

“Please inform me of what external checks are made and indeed have been
made on your Data Collectors in respect of not questioning people on CPS
data and SSS (Origin and Destination) surveys. I am not including checking
by your own Data Field Supervisors (as this can be open to abuse as
supervisory staff may have favourites and not be objective and may
understandably 'cover up' for their favourite individuals yet single out
others not favoured for disciplinary action) but by other staff in your
organisation or mystery shoppers or members of the public.

 

Please inform me of actions or sanctions taken against offending Data
Collectors of course inasmuchas the Data Protection Act allows.”

 

Thank you for your kind reply - I will therefore request a specific
6-month timeframe for all the information that I requested (in order to
reduce the scope of work needed to supply this).

The previous 6 months from September 2019-February 2020 is as good as any.

 

We write to advise you that your request is being dealt with and
considered under either the terms of the Freedom of Information Act 2000
(“FOIA”), or the Environmental Information Regulations 2004 (“EIRs”)
(whichever is deemed most relevant to your request).  We will endeavour to
respond to you within 20 working days (counting the first working day
after the request is received as the first day).

 

Please note that the FOIA and EIRs cover all recorded information held by
a public authority, and does not require that authority to create new
information for the purposes of responding to your request.  In some
circumstances there may be a charge applicable, if this is the case, we
will advise you on this in due course.

 

Please quote the reference number above in any future communications.

 

Nicola Tetley

Paralegal

Transport for Greater Manchester

 

2 Piccadilly Place, Manchester M1 3BG

[1]www.tfgm.com

 

Please note I am out of the office on a Wednesday.

 

Please don't print this email unless you really need to.

 

This email and any files transmitted with it are intended solely for the
use of the individual or entity to whom they are addressed and may contain
confidential and/or privileged information. Any review, retransmission,
dissemination or other use of, or taking of any action in reliance upon
this information by individuals or entities other than the intended
recipient is prohibited. If you are not the intended recipient please
notify the sender immediately and delete the email and any attachments. As
a public body, Transport for Greater Manchester may be required to
disclose this email or any response to it under the Freedom of Information
Act 2000, unless the information in it is covered by one of the exemptions
in the Act.
This email has been scanned for all viruses and passed through Content
Control by the iCritical Email Security System.

References

Visible links
1. http://www.tfgm.com/

FOI, Transport for Greater Manchester

FOIA Ref:                2020/0054

 

Dear Robert

 

REQUEST FOR INFORMATION UNDER THE FREEDOM OF INFORMATION ACT
2000/ENVIRONMENTAL INFORMATION REGULATIONS 2004

 

We acknowledge with thanks your request for information held by TfGM which
was received at this office on 06/03/2020.

 

Information requested as set out below:

 

“I wish to see copies of all emails sent to (and from) all of your Data
Collectors and Field Supervisors as far back as records exist. I
understand this may take you a while but nevertheless I request it.

 

Additionally I request all copies of staff meetings minutes/bullet points
be them monthly, quarterly or otherwise that exist in the Data Collection
(Service Assessment) archive up to and including the present date, as far
back as records exist.”

 

“Please inform me of what external checks are made and indeed have been
made on your Data Collectors in respect of not questioning people on CPS
data and SSS (Origin and Destination) surveys. I am not including checking
by your own Data Field Supervisors (as this can be open to abuse as
supervisory staff may have favourites and not be objective and may
understandably 'cover up' for their favourite individuals yet single out
others not favoured for disciplinary action) but by other staff in your
organisation or mystery shoppers or members of the public.

 

Please inform me of actions or sanctions taken against offending Data
Collectors of course inasmuchas the Data Protection Act allows.”

 

Thank you for your kind reply - I will therefore request a specific
6-month timeframe for all the information that I requested (in order to
reduce the scope of work needed to supply this).

The previous 6 months from September 2019-February 2020 is as good as any.

 

We write to advise you that your request is being dealt with and
considered under either the terms of the Freedom of Information Act 2000
(“FOIA”), or the Environmental Information Regulations 2004 (“EIRs”)
(whichever is deemed most relevant to your request).  We will endeavour to
respond to you within 20 working days (counting the first working day
after the request is received as the first day).

 

Please note that the FOIA and EIRs cover all recorded information held by
a public authority, and does not require that authority to create new
information for the purposes of responding to your request.  In some
circumstances there may be a charge applicable, if this is the case, we
will advise you on this in due course.

 

Please quote the reference number above in any future communications.

 

Nicola Tetley

Paralegal

Transport for Greater Manchester

 

2 Piccadilly Place, Manchester M1 3BG

[1]www.tfgm.com

 

Please note I am out of the office on a Wednesday.

 

Please don't print this email unless you really need to.

 

This email and any files transmitted with it are intended solely for the
use of the individual or entity to whom they are addressed and may contain
confidential and/or privileged information. Any review, retransmission,
dissemination or other use of, or taking of any action in reliance upon
this information by individuals or entities other than the intended
recipient is prohibited. If you are not the intended recipient please
notify the sender immediately and delete the email and any attachments. As
a public body, Transport for Greater Manchester may be required to
disclose this email or any response to it under the Freedom of Information
Act 2000, unless the information in it is covered by one of the exemptions
in the Act.
This email has been scanned for all viruses and passed through Content
Control by the iCritical Email Security System.

References

Visible links
1. http://www.tfgm.com/

FOI, Transport for Greater Manchester

1 Attachment

Dear Robert

 

Please find attached response to your FOI request.

 

Kind regards

 

Nicola

 

Nicola Tetley

Paralegal

Transport for Greater Manchester

 

2 Piccadilly Place, Manchester M1 3BG

[1]www.tfgm.com

 

Please note I am out of the office on a Wednesday.

 

Please don't print this email unless you really need to.

 

This email and any files transmitted with it are intended solely for the
use of the individual or entity to whom they are addressed and may contain
confidential and/or privileged information. Any review, retransmission,
dissemination or other use of, or taking of any action in reliance upon
this information by individuals or entities other than the intended
recipient is prohibited. If you are not the intended recipient please
notify the sender immediately and delete the email and any attachments. As
a public body, Transport for Greater Manchester may be required to
disclose this email or any response to it under the Freedom of Information
Act 2000, unless the information in it is covered by one of the exemptions
in the Act.
This email has been scanned for all viruses and passed through Content
Control by the iCritical Email Security System.

References

Visible links
1. http://www.tfgm.com/

FOI, Transport for Greater Manchester

1 Attachment

Dear Robert

 

Please find attached response to your FOI request.

 

Kind regards

 

Nicola

 

Nicola Tetley

Paralegal

Transport for Greater Manchester

 

2 Piccadilly Place, Manchester M1 3BG

[1]www.tfgm.com

 

Please note I am out of the office on a Wednesday.

 

Please don't print this email unless you really need to.

 

This email and any files transmitted with it are intended solely for the
use of the individual or entity to whom they are addressed and may contain
confidential and/or privileged information. Any review, retransmission,
dissemination or other use of, or taking of any action in reliance upon
this information by individuals or entities other than the intended
recipient is prohibited. If you are not the intended recipient please
notify the sender immediately and delete the email and any attachments. As
a public body, Transport for Greater Manchester may be required to
disclose this email or any response to it under the Freedom of Information
Act 2000, unless the information in it is covered by one of the exemptions
in the Act.
This email has been scanned for all viruses and passed through Content
Control by the iCritical Email Security System.

References

Visible links
1. http://www.tfgm.com/