Email Communications Platform
Dear Bridgend County Borough Council,
I would be most grateful if you would provide me, under the Freedom of Information Act.
1. Does the Authority have a contract in place with an external provider for an email communications platform that enables it to design and send batch emails (whether this be marketing, public campaigns, public information alerts) to subscribers that have signed up to receive such communications from the Council?
2. If so, is there a public award listing for the placement of this contract? Please provide the link.
3. If not, please can the Authority provide the:
3a. Name of the supplier
3b. Summary of the service
3c. When the contract started
3d. When the contract will come up for renewal
4. Please provide the spend on this contract from contract start to date.
5. Is there an extension clause in the contract and, if so, what is the duration of the extension?
6. Who is the senior officer (outside of procurement) responsible for this contract?
Yours faithfully,
James Clewer
Dear James Clewer
FOI REQUEST FOI001-5219
We acknowledge your request for information received on 7 August 2023.
We are considering your request and you should receive a response within
the statutory timescale of 20 working days, unless the information is
exempt or we require additional time to consider whether disclosure is in
the public interest in accordance with section 2 of the Freedom of
Information Act.
We will try to supply information in electronic format by email, but if
this is not possible we will let you know. If you have any special
requirements e.g. language, audio, large print, etc. then please let us
know.
The Act defines a number of exemptions which may prevent release of the
information you have requested. Before we provide the information we will
consider whether it is proper to release it and if any of the exemption
categories do apply then the information will not be released. We will
tell you if this is the case, and you will have a right of appeal.
If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken on whether or not to
release the information to you. We will tell you if this is the case.
You may have to pay a fee for this information. We will consider this and
let you know. If so you will have to pay the fee before we process and
release the information.
If you have any queries or concerns, then please contact me directly. You
can find out more about the Act from the Information Commissioner at:
Information Commissioner’s Office – Wales 2nd Floor Churchill House
Churchill Way Cardiff
CF10 2HH
Telephone: 02920 678400 Fax: 02920 678399
Email: [1][email address]
Website: [2]https://ico.org.uk/
Yours sincerely
Y Swyddfa Rhyddid Gwybodaeth | Freedom of Ffon / Phone: (01656) 643603
Information Office
Ffacs / Fax: (01656) 657899
Cyfarwyddiaeth y Prif Weithredwr| Chief
Executive’s Directorate
Cyngor Bwrdeistref Sirol Pen-Y-Bont ar Ogwr | E-bost / E-Mail [3]fOI
Bridgend County Borough Council @bridgend.gov.uk
Gwefan / Website:
[4]www.bridgend.gov.uk
Dear James Clewer
FREEDOM OF INFORMATION REQUEST FOI001-5219
We refer to your email dated 7^TH August 2023 which contained a request
for information as set out in italics below. Following consideration of
your request, in accordance with the Freedom of Information Act 2000, I
respond to each point as follows:
I would be most grateful if you would provide me, under the Freedom of
Information Act.
1. Does the Authority have a contract in place with an external provider
for an email communications platform that enables it to design and send
batch emails (whether this be marketing, public campaigns, public
information alerts) to subscribers that have signed up to receive such
communications from the Council?
Yes
2. If so, is there a public award listing for the placement of this
contract? Please provide the link.
N/A
3. If not, please can the Authority provide the:
3a. Name of the supplier
Granicus
3b. Summary of the service
GovDelivery module and services to implement
3c. When the contract started
01/04/2020
3d. When the contract will come up for renewal
31/03/2024
4. Please provide the spend on this contract from contract start to date.
£48,316
5. Is there an extension clause in the contract and, if so, what is the
duration of the extension?
Contract was for 1 year then optional 1 year extensions over three years.
6. Who is the senior officer (outside of procurement) responsible for this
contract?
Mr Mark Shephard
Chief Executive
Email – [1][email address]
Telephone – 01656 643380
I hope this response satisfies your request. If you are dissatisfied with
the handling of the request, under the Freedom of Information Act 2000 you
have the right to request a review of the Council’s response to your
request for information. If you wish to request a review, please write to
the below address or email [2][Bridgend County Borough Council request email] . Following ICO
guidance, a request for a review must be made within 2 months of a
response being received.
Monitoring Officer
Bridgend County Borough Council
Civic Offices,
Angel Street
Bridgend, CF31 4WB
If you remain dissatisfied with the outcome of that review, you may seek
further recourse by lodging an appeal with the Information Commissioner
at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
E:mail : [3][email address]
Website: [4]www.ico.org.uk
Yours sincerely
--
Freedom of Information Office
Bridgend County Borough Council
Level 4, Civic Offices
Angel Street
Bridgend
CF31 4WB
Tel: 01656 643565
Email: [5][Bridgend County Borough Council request email]
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