Email Address For PSD
Dear Avon and Somerset Constabulary,
Please supply me with the full e-mail address for your professional standards department.
Yours faithfully,
Bob Warner
Corporate Information Management Department
Force Headquarters, PO Box 37, Valley Road,
Portishead, Bristol, BS20 8QJ
Facsimile 01275 814667
Private Our Reference 377/14
Mr Bob Warner Your reference
[FOI #205956 email] Date 7^th April 2014
Dear Mr Warner,
I write in connection with your request for information dated 6^th April
2014 relating to the full email address for the professional standards
department. This request will be dealt with under the terms of the Freedom
of Information Act 2000.
Your request will now be considered and you will receive a response within
the statutory timescale of 20 working days as defined by the Act. In some
circumstances, Avon and Somerset Constabulary may be unable to achieve
this deadline if consideration needs to be given to the public interest
test. If this is likely, you will be informed and given a revised
time-scale at the earliest opportunity.
Yours sincerely,
C Quartey
Freedom of Information Officer
Corporate Information Management Department
Please note;
1. Requests and responses may be published on Avon and Somerset
Constabulary’s website (within 24 hours), some of which may contain a link
to additional information, which may provide you with further
clarification.
2. Whilst we may verbally discuss your request with you in order to
seek clarification, all other communication should be made in writing.
3. Avon and Somerset Constabulary provides you with the right to
request a re-examination of your case under its review procedure.
Corporate Information Management Department
Force Headquarters, PO Box 37, Valley Road,
Portishead, Bristol, BS20 8QJ
Facsimile 01275 814667
Email [email address]
Private
Bob Warner
[FOI #205956 email] Our Reference 377/14
Your reference
Date 08 April 2014
Dear Mr Warner
I write in connection with your request for information dated 6^th April
concerning the email address for our Professional Standards Department.
Should you wish to email that department please see the following link to
our general enquiries form on our website:
[1]https://www.avonandsomerset.police.uk/co....
Yours sincerely
C Quartey
Freedom of Information Officer
Corporate Information Management Department
Dear Avon and Somerset Constabulary,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Avon and Somerset Constabulary's handling of my FOI request 'Email Address For PSD'.
On the 6th April I asked for the e-mail address of the Professional Standards Department of Avon and Somerset Constabulary.
Instead of supplying me with the information as requested, you have supplied me with a URL to your website that provides me with a standard form.
Under IPCC guidelines I am not required to fill in any standard form to make my complaint. If I decide that I wish to make my complaint via my own personal e-mail account then I would expect you to supply me with the direct e-mail address of that department.
So, please supply me with the full contact e-mail address as originally requested.
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/e...
Yours faithfully,
Bob Warner
Dear Mr Warner
I write in response to your request for an internal review of your FOI
request. The email address of the Professional Standards Department is:
[email address].
The information provided in the initial FOI response was provided in
good faith. I apologise for any inconvenience caused.
Other means of contacting the Professional Standards Department are set
out on the Constabulary website. These include:
- Online form through the Constabulary Website -
https://www.avonandsomerset.police.uk/co...
plaints/
- At any police station, through a solicitor, your MP, Citizens
Advice Bureau, or support agency such as Support Against Racists
Incidents (SAR)
- You can set out your complaint in writing and send it to: -
Professional Standards Department, Avon and Somerset Constabulary, PO
BOX 37, Valley Road, Portishead, BS20 8QJ
Yours sincerely
Mr Jeff Hines
Information Access Manager
Bob Warner left an annotation ()
"The information provided in the initial FOI response was provided in good faith."
That's some terminology of 'good faith' I'm not familiar with. Looked more like 'bad faith' to me.

Ganesh Sittampalam left an annotation ()
The address given is professionalstandardsdepartment at avonandsomerset.police.uk
Ganesh - WhatDoTheyKnow volunteer
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Tom Hodder left an annotation ()
Bob didn't ask for a link to a Web form, he asked for the email address.
I'd suggest Bob tells them their response is incorrect...