Dear North Staffordshire Combined Healthcare NHS Trust,

1.Does the trust manage the digitization of its patient records or is this outsourced?
2. If outsourced who is the current provider, when did the contract start and what is the contract term?
a. Was this contract awarded via any Frameworks e.g. CCS RM1063?
b. What is the cost of digitising patient records within the trust?
c. What is the cost of digitising patient records with outsourced providers?

3. What is the volume of patient record creation per day/week/month by the trust (day forward records)?
a. Is the scanning of patient records linked to any Document Management systems?
b. If so can you confirm which ones are used within the trust?

4. If the service is provided in house how many staff are involved in:
a. Sorting the incoming mail
b. Distributing incoming mail

5. What is your average number of daily returned mail items?
6. Does the Council currently scan documents at department level?
7. Please outline which departments and average daily volumes.
8. Is there a quality standard to adhere to within the trust?
9. Are there any special stationary types used?
10. Does the trust scan other records than patient files?
11. If yes could you please supply daily volumes of record scanning?
12. If yes, please also supply types of records which are scanned?

13. Can you please provide the contact details including email address/format of the trust’s IT Director?
a. If the IT Director is not responsible for digital transformation, please supply contact details, including email address/format of the person(s) who are.

14. Could you please supply a current organisational chart for medical records, digitisation services and digital transformation programmes?

Yours faithfully,

Daniel Stonard