George Tsigarides

Dear Office of Gas and Electricity Markets,

We will be grateful if you would kindly confirm that all Gas and Electricity Billing Agents can only post bills to Commercial Organisations; and not to living men and women living in their private houses.

Yours faithfully,

George Tsigarides

Information Rights Team, Office of Gas and Electricity Markets

Dear George,

Thank you for your email on 10 August in which you requested the following
information:

" We will be grateful if you would kindly confirm that all Gas and
Electricity Billing Agents can only post bills to Commercial
Organisations; and not to living men and women living in their private
houses."

We are considering your request under the Freedom of Information Act 2000
("FOIA").

I have forwarded your correspondence to the relevant team and will respond
within 20 working days, or sooner if possible.

Kind regards,

Shannon Convery

Information Rights Team, Office of Gas and Electricity Markets

1 Attachment

Dear George,

Thank you for your recent information request, which was received on 10
August and logged under FOI2022/01927.

We are currently considering your request, however we require further
information before we are able to proceed.

Please read the attached letter and respond within 20 working days. Once
we have received your response we will continue processing your request.

Kind regards,

Shannon Convery

Dear Information Rights Team,

We mean by the organisations that send out Statements / Bills demanding payments.

Yours sincerely,

George Tsigarides

Information Rights, Office of Gas and Electricity Markets

3 Attachments

Dear George,

 

Thank you for clarifying your request.

 

I have forwarded your email to the team who are handling your request and
will respond as soon as I have the information, and within 20 working
days.

 

Kind regards,

Shannon

 

Shannon Convery

Information Rights Associate

Delivery Directorate

Commonwealth House

32 Albion Street

Glasgow

G1 1LH

[1]www.ofgem.gov.uk

 

Follow us on [2]LinkedIn

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show quoted sections

Dear Information Rights,

When may we please have a response to our FOI enquiry?

Yours sincerely,

George Tsigarides

Information Rights, Office of Gas and Electricity Markets

4 Attachments

Dear George,

 

Thank you for your email

 

We are currently considering your request, however we require further
information before we are able to proceed.

 

Please read the attached letter and respond within 20 working days. Once
we have received your response we will continue processing your request.

 

Kind regards,

Shannon

 

Shannon Convery

Information Rights Associate

Delivery Directorate

Commonwealth House

32 Albion Street

Glasgow

G1 1LH

[1]www.ofgem.gov.uk

 

Follow us on [2]LinkedIn

Follow us on [3]Twitter

 

 

show quoted sections

Dear Information Rights,

I mean can you legally Bill Living Men and Women at their Homes; as opposed to you sending Bills to businesses / incorporated companies.

And if yes, please provide the extract from the legislation / Act, that states that you can.

Yours sincerely,

George Tsigarides

Information Rights, Office of Gas and Electricity Markets

3 Attachments

Dear George,

Thank you for clarifying your request.

 

I have forwarded your email to the team who are handling your request and
will respond as soon as I have the information, and within 20 working
days.

 

Kind regards,

Shannon

 

Shannon Convery

Information Rights Associate

Delivery Directorate

Commonwealth House

32 Albion Street

Glasgow

G1 1LH

[1]www.ofgem.gov.uk

 

Follow us on [2]LinkedIn

Follow us on [3]Twitter

 

show quoted sections

Information Rights, Office of Gas and Electricity Markets

4 Attachments

Dear George,

 

Thank you for your email.

 

Please accept our apologies for asking you to clarify your request again
however we require further information to ensure we provide the
information you are seeking.

 

Please read the attached letter and respond within 20 working days. Once
we have received your response we will continue processing your request.

 

Kind regards,

Shannon

 

Shannon Convery

Information Rights Associate

Delivery Directorate

Commonwealth House

32 Albion Street

Glasgow

G1 1LH

[1]www.ofgem.gov.uk

 

Follow us on [2]LinkedIn

Follow us on [3]Twitter

 

 

 

 

From: Information Rights <[email address]>
Sent: 15 September 2022 10:39
To: George Tsigarides <[FOI #885942 email]>
Subject: RE: Request for information - Ref: FOI2022/01927 [OFFICIAL ]

 

Dear George,

 

Thank you for clarifying your request.

 

I have forwarded your email to the team who are handling your request and
will respond as soon as I have the information, and within 20 working
days.

 

Kind regards,

Shannon

 

Shannon Convery

Information Rights Associate

Delivery Directorate

Commonwealth House

32 Albion Street

Glasgow

G1 1LH

[4]www.ofgem.gov.uk

 

Follow us on [5]LinkedIn

Follow us on [6]Twitter

 

show quoted sections

Dear Information Rights,

I mean:

1. Can companies such as British Gas and Southern Electric, send Bills demanding payment for the electricity and gas used by Living Men and Women, to their Homes; as opposed to these companies sending Bills to businesses / incorporated companies.

2. And if yes, please provide the extract from the legislation / Act, that states that you can.

Yours sincerely,

George Tsigarides

George Tsigarides

Dear Information Rights,

We are asking if they can post bills to Living Men and Women, not persons.

Yours sincerely,

George Tsigarides

Information Rights Team, Office of Gas and Electricity Markets

1 Attachment

Dear George,

Please find attached our response to your request for information.

Kind regards,

Sabira Bukhari

George Tsigarides

Dear Information Rights Team,

Thank You for the references; and clearly, there is nothing in it regarding Living Men and Women.

Please answer our specific FOI request:

“We would be grateful if you would kindly confirm that all Gas and Electricity Billing
Agents can only post bills to Commercial Organisations; and not to living men and women
living in their private houses.”

Yours sincerely,

George Tsigarides

Information Rights Team, Office of Gas and Electricity Markets

Dear George,

Thank you for your email of 18 October in which you requested an internal
review of our response to FOI2022/01927.

Your request has been logged under case reference IR2022/02796.

We will conduct an internal review and inform you of the outcome as soon
as we possibly can, and in no more than 20 working days.

If you are unhappy with the outcome, you have the right to apply directly
to the Information Commissioner for a decision.

Kind regards,

Shannon Convery

Information Rights Team, Office of Gas and Electricity Markets

1 Attachment

Dear George,

Please find attached our response to your request for an internal review.

Kind regards,

Shannon Convery