eLearning completions by service area

The request was partially successful.

Dear Children and Family Court Advisory Support Service,

You have previously provided me with total completion rates for your elearning modules and total viewing rates for your webinars.

Please could you provide your elearning completion rates for the courses and modules available on your MySkills platform broken down by service area for the years 2014, 2015, 2016, and 2017

Please could you provide your access rates for your all of your knowledge bites, broken down by service area, for the years 2013, 2014, 2015, 2016, and 2017

Please could you provide the service area breakdown for the attendees of your webinars "Emotional Harm" and "Parental Alienation", broken down further into live watchers/viewers and those who have listened to the audio files afterwards.

For all figures provided: Please provide the breakdown between FCAs and other members of Cafcass staff or employees.

many thanks

Yours faithfully,

G. Harrison

Governance - Cafcass, Children and Family Court Advisory Support Service

Dear GH Harrison,

Thank you for your email.

Please accept this as a formal acknowledgement of your Freedom of Information request which was received on 11 September 2017. Your reference number is CAF 17-132.

We aim to respond to you promptly, and at the latest 20 working days from receipt of your request. You will therefore receive a response on or before 6 October 2017.

Kind regards,

Governance Team | Cafcass
 [CAFCASS request email] |  www.cafcass.gov.uk

Governance - Cafcass, Children and Family Court Advisory Support Service

3 Attachments

Dear G Harrison,

 

Thank you for your email.

 

Please find attached our response to your Freedom of Information request.

 

Kind regards,

 

Governance Team | Cafcass

* [1][CAFCASS request email] | ü [2]www.cafcass.gov.uk 

[3]Cafcass_Logo_2014_email

 

 

 

 

Dear Governance - Cafcass,

I'm disappointed that your state of the art Totara system that powers your MySkills platform is not able to provide breakdowns by employee type, department, or service area.

1. Please could you confirm what employee data Totara records against any learner record and what systems you have integrated with Totara, specifically any HR systems that interface with Totara.

On the basis of your response I have refined my request as follows:

2. Please could you provide your access rates for your all of your knowledge bites for the years 2013, 2014, 2015, 2016, and 2017 - please include access rates for any knowledge bites that are no longer available on your system as of today's dates.

many thanks

Yours sincerely,

G. Harrison

Governance - Cafcass, Children and Family Court Advisory Support Service

3 Attachments

Dear G Harrison,

 

Thank you for your email. Please find attached our response to your
Freedom of Information request.

 

Kind regards,

 

Governance Team | Cafcass

* [1][CAFCASS request email] | ü [2]www.cafcass.gov.uk 

[3]Cafcass_Logo_2014_email

 

 

Mr A.J. Wilson left an annotation ()

It's interesting to note that they say in their response that they don't have the 2013 data as "Knowledge Bites were not available prior to 2014", yet the Coached Children and Post Separation Control knowledge bites were both authored in August 2013?