Elder Care Costs

The request is waiting for clarification. If you are Alan, please sign in to send a follow up message.

Dear Sir/Madam,

Please could you send me the following info in csv file:

- The typical cost that would be charged to a member of the public, for a care home, per week, procured by the council (assuming no reliefs/discounts applicable). Please could you tell me the weekly price for residential care, nursing care and nursing care with dementia. For each pls can you itemise seperately the personal care element.

- The typical cost that would be charged to a member of the public, for an hour of home care procured by the council (assuming no reliefs/discounts applicable). Please could you itemise seperately the personal care element if one exists.

Regards

Alan Andrews

MCC - Freedom of Information, Monmouthshire County Council

Freedom of Information and the Coronavirus Covid-19  

December 2021

Thank you for your Freedom of Information request. This service has been
badly affected by Covid and any available resource has been channeled to
priority services. This will be reviewed in the new year. 

Online Form: If you are sending a new freedom of information request, next
time try using our [1]online form which automates the processing of your
request and if you register, you will receive updates about your request
via email.

 

Help yourself

To some of the more common freedom of information requests we receive we
publish the information on the website.

·               Public Health Burials – we publish this information on
the [2]cemeteries and burials page.

Alternatively, it may be worth checking previous Freedom of Information
requests submitted via [3]What Do They Know

 

When submitting your Freedom of Information Request we will record your
data for the purposes of processing your request and this will be held in
our My Monmouthshire customer information system, please see our privacy
notices [4]here and [5]here (click on the Contact Centre policy) 

Rhyddid Gwybodaeth a Coronafeirws Covid-19

Diolch i chi am eich cais Rhyddid Gwasanaeth. Yn ystod brig y pandemig a’r
cyfnod clo cafodd nifer o’n staff eu hadleoli i weithio i dimau ymateb
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Rydym yn dal i brosesu ceisiadau ac anfon ymatebion cyn gynted ag sydd
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Ffurflen Ar-lein:

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Rydym yn cyhoeddi gwybodaeth ar ein gwefan ar rai o’r ceisiadau rhyddid
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·         Claddedigaethau Iechyd Cyhoeddus – cyhoeddwn yr wybodaeth hon ar
y [7]dudalen mynwentydd a chladdedigaethau.

Gall hefyd fod yn werth gwirio ceisiadau Rhyddid Gwybodaeth blaenorol a
gyflwynwyd drwy’r wefan [8]What Do They Know

 

Pan fyddwch yn cyflwyno eich cais Rhyddid Gwybodaeth, byddwn yn cofnodi
eich data ar gyfer dibenion prosesu eich cais. Caiff hyn ei gadw yn ein
system gwybodaeth cwsmeriaid Fy Sir Fynwy. Gweler ein [9]Polisi
Preifatrwydd a [10]pholisi Canolfan Gyswllt.

 

Many thanks/Diolch yn fawr,

 

Freedom of Information Team | Tîm Rhyddid Gwybodaeth

Monmouthshire County Council | Cyngor Sir Fynwy

 

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Monmouthshire County Council

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Monmouthshire County Council

┌───┬────────────────────────────────────────────────────────────────────┐
│ │   │
│ │ │
│ │ │
│ │   │
│ │ │
│ │ ┌────────────────────────────────────────────────────────────────┐ │
│ │ │   │ │
│ │ │ │ │
│ │ │ Hi Alan, │ │
│ │ │ │ │
│ │ │ I refer to your request under the Freedom of Information Act │ │
│ │ │ 2000. │ │
│ │ │ │ │
│ │ │ You asked: │ │
│ │ │ │ │
│ │ │ Please could you send me the following info in csv file: │ │
│ │ │ │ │
│ │ │ - The typical cost that would be charged to a member of the │ │
│ │ │ public, for a care home, per week, procured by the council │ │
│ │ │ (assuming no reliefs/discounts applicable).  Please could │ │
│ │ │ you tell me the weekly price for residential care, nursing │ │
│ │ │ care and nursing care with dementia.  For each pls can you │ │
│ │ │ itemise seperately the personal care element. │ │
│ │ │ │ │
│ │ │ - The typical cost that would be charged to a member of the │ │
│ │ │ public, for an hour of home care procured by the council │ │
│ │ │ (assuming no reliefs/discounts applicable).  Please could │ │
│ │ │ you itemise seperately the personal care element if one │ │
│ │ │ exists. │ │
│ │ │ │ │
│ │ │   │ │
│ │ │ │ │
│ │ │ We require clarification: │ │
│ │ │   │ │
│ │ │ Can you please clarify what you mean by ‘typical’? Our │ │
│ │ │ service area has said they cannot answer this question │ │
│ │ │ without clarification (they've responded ‘Mean, mode or │ │
│ │ │ median, all three could be considered typical depending on │ │
│ │ │ what someone wants to show.’) │ │
│ │ │ │ │
│ │ │   │ │
│ │ │ │ │
│ │ │ If you can please respond to this email - your request will │ │
│ │ │ be suspended until that time. │ │
│ │ │ │ │
│ │ │   │ │
│ │ │ │ │
│ │ │ With kind regards, │ │
│   │ │ │ │
│ │ │ Freedom of Information │ │
│ │ │ │ │
│ │ │ Monmouthshire County Council │ │
│ │ │ │ │
│ │ │   │ │
│ │ │ │ │
│ │ │ During the height of the Covid-19 pandemic and lockdown │ │
│ │ │ period a number of our staff were redeployed into Covid-19 │ │
│ │ │ response teams. This included our Freedom of Information │ │
│ │ │ team and those who provide the responses from the service │ │
│ │ │ areas. This has resulted in a large backlog of requests, │ │
│ │ │ however we are now working to recover this and get up to │ │
│ │ │ date. │ │
│ │ │ │ │
│ │ │  │ │
│ │ └────────────────────────────────────────────────────────────────┘ │
│ │ │
│ │   │
│ │ │
│ │ Please note: this is an automated email, do not reply to this │
│ │ email address. │
│ │ │
│ │   │
│ │ [1]Login Portal | [2]News | [3]Privacy Notice │
│ │   │
│ │ │
│ │ To view your customer details and submissions, please use │
│ │ the Login Portal link located directly above this message. │
│ │ │
│ │ For more information, visit us at [4]www.monmouthshire.gov.uk or │
│ │ email [5][email address] │
│ │ │
│ │ You are receiving this email because you have requested a service │
│ │ or information from us and we use My Monmouthshire as a customer │
│ │ service tool to administer this request. You can withdraw your │
│ │ information at any time by de-registering. However, if you receive │
│ │ multiple services from Monmouthshire County Council such as Tip │
│ │ Bookings this will mean you will need to re-register to continue │
│ │ to receive these services. If you have paid for and receive garden │
│ │ waste collections, this will remove any contract information we │
│ │ hold against the address therefore the service will not continue. │
│ │ If you wish to continue to remove all your details, please │
│ │ [6]de-register here. You may continue to submit requests │
│ │ anonymously; however, we will be unable to feedback any updates on │
│ │ progress. │
│ │ │
│ │   │
│ │ │
│ │   │
└───┴────────────────────────────────────────────────────────────────────┘

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Monmouthshire County Council

┌───┬────────────────────────────────────────────────────────────────────┐
│ │   │
│ │ │
│ │ │
│ │   │
│ │ │
│ │ ┌────────────────────────────────────────────────────────────────┐ │
│ │ │   │ │
│ │ │ │ │
│ │ │ Hi Alan, │ │
│ │ │ │ │
│ │ │ I refer to your request under the Freedom of Information Act │ │
│ │ │ 2000. │ │
│ │ │ │ │
│ │ │ You asked: │ │
│ │ │ │ │
│ │ │ Please could you send me the following info in csv file: │ │
│ │ │ │ │
│ │ │ - The typical cost that would be charged to a member of the │ │
│ │ │ public, for a care home, per week, procured by the council │ │
│ │ │ (assuming no reliefs/discounts applicable).  Please could │ │
│ │ │ you tell me the weekly price for residential care, nursing │ │
│ │ │ care and nursing care with dementia.  For each pls can you │ │
│ │ │ itemise seperately the personal care element. │ │
│ │ │ │ │
│ │ │ - The typical cost that would be charged to a member of the │ │
│ │ │ public, for an hour of home care procured by the council │ │
│ │ │ (assuming no reliefs/discounts applicable).  Please could │ │
│ │ │ you itemise seperately the personal care element if one │ │
│ │ │ exists. │ │
│ │ │ │ │
│ │ │   │ │
│ │ │   │ │
│ │ │ We wrote to you 28/1 requiring clarification: │ │
│ │ │ │ │
│ │ │ Can you please clarify what you mean by ‘typical’? Our │ │
│ │ │ service area has said they cannot answer this question │ │
│ │ │ without clarification (they've responded ‘Mean, mode or │ │
│ │ │ median, all three could be considered typical depending on │ │
│ │ │ what someone wants to show.’) │ │
│ │ │ │ │
│ │ │   │ │
│ │ │ │ │
│ │ │ Please note, the time on the request has been suspended │ │
│ │ │ until we receive a response from you. If we haven't heard │ │
│ │ │ from you by 28/3 we will assume the information is no longer │ │
│ │ │ required and will close the request. This is in accordance │ │
│   │ │ with the [1]FOI Code of Practice written by the Cabinet │ │
│ │ │ Office. │ │
│ │ │ │ │
│ │ │   │ │
│ │ │ │ │
│ │ │ With kind regards, │ │
│ │ │ │ │
│ │ │ Freedom of Information │ │
│ │ │ │ │
│ │ │ Monmouthshire County Council │ │
│ │ │ │ │
│ │ │   │ │
│ │ │ │ │
│ │ │  │ │
│ │ └────────────────────────────────────────────────────────────────┘ │
│ │ │
│ │   │
│ │ │
│ │ Please note: this is an automated email, do not reply to this │
│ │ email address. │
│ │ │
│ │   │
│ │ [2]Login Portal | [3]News | [4]Privacy Notice │
│ │   │
│ │ │
│ │ To view your customer details and submissions, please use │
│ │ the Login Portal link located directly above this message. │
│ │ │
│ │ For more information, visit us at [5]www.monmouthshire.gov.uk or │
│ │ email [6][email address] │
│ │ │
│ │ You are receiving this email because you have requested a service │
│ │ or information from us and we use My Monmouthshire as a customer │
│ │ service tool to administer this request. You can withdraw your │
│ │ information at any time by de-registering. However, if you receive │
│ │ multiple services from Monmouthshire County Council such as Tip │
│ │ Bookings this will mean you will need to re-register to continue │
│ │ to receive these services. If you have paid for and receive garden │
│ │ waste collections, this will remove any contract information we │
│ │ hold against the address therefore the service will not continue. │
│ │ If you wish to continue to remove all your details, please │
│ │ [7]de-register here. You may continue to submit requests │
│ │ anonymously; however, we will be unable to feedback any updates on │
│ │ progress. │
│ │ │
│ │   │
│ │ │
│ │   │
└───┴────────────────────────────────────────────────────────────────────┘

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Monmouthshire County Council

┌───┬────────────────────────────────────────────────────────────────────┐
│ │   │
│ │ │
│ │ │
│ │   │
│ │ │
│ │ ┌────────────────────────────────────────────────────────────────┐ │
│ │ │   │ │
│ │ │ │ │
│ │ │ Hi Alan, │ │
│ │ │ │ │
│ │ │ I refer to your request under the Freedom of Information Act │ │
│ │ │ 2000. │ │
│ │ │ │ │
│ │ │ As we have not received a reply to our emails sent on 28th │ │
│ │ │ January and 4th February we have assumed you no longer │ │
│ │ │ require the information. We are therefore closing the │ │
│ │ │ request unanswered/incomplete. If you do want the │ │
│ │ │ information please submit a new request by either emailing │ │
│ │ │ us at [1][email address] or by │ │
│ │ │ completing the form on our website.  │ │
│ │ │ │ │
│ │ │   │ │
│ │ │ │ │
│ │ │ If you are dissatisfied with the way the Council has handled │ │
│ │ │ your request for information, you can request a review by │ │
│ │ │ e-mail to [2][email address] or by │ │
│ │ │ writing to: │ │
│ │ │ │ │
│ │ │ Freedom of Information │ │
│ │ │ │ │
│ │ │ Monmouthshire County Council │ │
│ │ │ │ │
│ │ │ County Hall │ │
│ │ │ │ │
│ │ │ The Rhadyr │ │
│ │ │ │ │
│ │ │ Usk │ │
│ │ │ │ │
│ │ │ NP15 1GA │ │
│ │ │   │ │
│ │ │   │ │
│ │ │ │ │
│ │ │ Any requests for an Internal Review should be made within 40 │ │
│ │ │ working days of receiving your response. More information │ │
│ │ │ can be found on our Freedom of Information web page under │ │
│ │ │ [3]Internal Reviews. │ │
│ │ │ │ │
│ │ │   │ │
│ │ │ │ │
│ │ │ If you remain dissatisfied with the handling of your │ │
│ │ │ request, you have a right to appeal to the Information │ │
│ │ │ Commissioner at: │ │
│ │ │ │ │
│ │ │ Information Commissioner’s Office │ │
│   │ │ │ │
│ │ │ 2nd Floor Churchill House │ │
│ │ │ │ │
│ │ │ Churchill Way Cardiff  │ │
│ │ │ │ │
│ │ │ CF10 2HH  │ │
│ │ │ │ │
│ │ │ Telephone: 0330 414 6421 / Email: [email address] │ │
│ │ │ │ │
│ │ │   │ │
│ │ │ │ │
│ │ │ There is no charge for making an appeal. │ │
│ │ │ │ │
│ │ │ With kind regards, │ │
│ │ │ │ │
│ │ │ Freedom of Information │ │
│ │ │ │ │
│ │ │ Monmouthshire County Council │ │
│ │ │ │ │
│ │ │   │ │
│ │ │ │ │
│ │ │  │ │
│ │ └────────────────────────────────────────────────────────────────┘ │
│ │ │
│ │   │
│ │ │
│ │ Please note: this is an automated email, do not reply to this │
│ │ email address. │
│ │ │
│ │   │
│ │ [4]Login Portal | [5]News | [6]Privacy Notice │
│ │   │
│ │ │
│ │ To view your customer details and submissions, please use │
│ │ the Login Portal link located directly above this message. │
│ │ │
│ │ For more information, visit us at [7]www.monmouthshire.gov.uk or │
│ │ email [8][email address] │
│ │ │
│ │ You are receiving this email because you have requested a service │
│ │ or information from us and we use My Monmouthshire as a customer │
│ │ service tool to administer this request. You can withdraw your │
│ │ information at any time by de-registering. However, if you receive │
│ │ multiple services from Monmouthshire County Council such as Tip │
│ │ Bookings this will mean you will need to re-register to continue │
│ │ to receive these services. If you have paid for and receive garden │
│ │ waste collections, this will remove any contract information we │
│ │ hold against the address therefore the service will not continue. │
│ │ If you wish to continue to remove all your details, please │
│ │ [9]de-register here. You may continue to submit requests │
│ │ anonymously; however, we will be unable to feedback any updates on │
│ │ progress. │
│ │ │
│ │   │
│ │ │
│ │   │
└───┴────────────────────────────────────────────────────────────────────┘

References

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1. mailto:[email address]
2. file:///tmp/[email address]
3. https://www.monmouthshire.gov.uk/home/fr...
4. http://www.monmouthshire.mycouncilservic...
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6. https://www.monmouthshire.gov.uk/your-pr...
7. http://www.monmouthshire.gov.uk/
8. mailto:[email address]
9. mailto:[email address]?subject=deregistration%20request%20-%20my%20monmouthshire&body=please%20can%20you%20deregister%20my%20account%3f%20%0a%0amy%20account%20details%20are%3a%0a%0afirst%20name%3a%0asurname%3a%0aemail%20address
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