Effectiveness

Stuart Hardwicke CARRUTHERS made this Freedom of Information request to The Local Government and Social Care Ombudsman

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was partially successful.

Stuart Hardwicke CARRUTHERS

Dear Sir or Madam,

please provide a copy of the evaluation tools used by the LGO/CLAE to determine/identify the effectiveness of both the Office of the Local Commissioner and the CLAE - and a copy of any evaluations conducted over the last ten years to identify the effectiveness of the institutions.

Please additionally provide details of all international and British standards used by the Local Commissioners / CLAE to measure their effectiveness.

Yours faithfully,

Stuart Hardwicke CARRUTHERS

Foi Officer, The Local Government and Social Care Ombudsman

Dear Mr Carruthers

Our ref: CS/09/117

This is to acknowledge receipt of your request for information, which we received on 4 November. We will respond within the 20 working day target (which would be by 2 December 2009) or, if unable to do so, we will write to you again explaining why.

Hilary Pook
Communications & Records Manager | DL: 020 7217 4734 |
Local Government Ombudsman's offfice | 10th Floor |
Millbank Tower | Millbank | London | SW1P 4QP |
www.lgo.org.uk |
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Foi Officer, The Local Government and Social Care Ombudsman

1 Attachment

Dear Mr Carruthers

Our ref: CS/09/117

I attach a letter in response to the request below.

Yours sincerely

Hilary Pook
Communications & Records Manager | DL: 020 7217 4734 |
Local Government Ombudsman's offfice | 10th Floor |
Millbank Tower | Millbank | London | SW1P 4QP |
www.lgo.org.uk |
|

show quoted sections

George Cant left an annotation ()

Shc - Great request.