Educator Solutions

Sue Clarke made this Freedom of Information request to Norfolk County Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Norfolk County Council,

1. Is Educator Solutions a part of Norfolk County Council under the scope of FOI? i.e if i request information about the correspondence of Educator Solutions from NCC, would it be provided by yourselves, in principle?

2. If Educator Solutions is a sperate organisation please provide the email correspondence address most suitable for FOI requests.

If Educator Solutions is not its current name please provide it.

Please provide the email address as an attachment to avoid whatdotheyknow redacting it.

Yours faithfully,

Sue Clarke

Freedom of Information, Norfolk County Council

Dear Ms Clarke,

Freedom of Information Act 2000/Environmental Information Regulations 2004 Information Request ENQ-535182-S6B9X8

Thank you for your request for information received on 12th January 2022.

We have up to 20 working days in which to deal with your request.

If we require clarification of your request we will contact you to explain this, and the 20 working-day period will then start from the day that we receive your clarification.

We will inform you in advance if there is a charge for supplying copies of any information, and we will provide an explanation if any information which we hold is not released to you.

If the requested information contains references to any third parties, we may need to seek their views before we can decide whether or not to release the information to you. In such cases we will not share your own personal details with third parties.

Should you have any queries regarding your request, please contact the team by email at [Norfolk County Council request email] or by telephone on 01603 222661.

Yours sincerely

Sarah Cooper, Information Governance Assistant
Information Compliance Team
Dept: 01603 222661
Bay 7-9, Ground Floor, County Hall, Norwich

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Freedom of Information, Norfolk County Council

Dear Sue Clarke
 
Freedom of Information Request ENQ- 535182-S6B9X8
 
I refer to your request for information dated 12 January 2022.
 
You asked:
 
1. Is Educator Solutions a part of Norfolk County Council under the scope
of FOI? i.e if i request information about the correspondence of Educator
Solutions from NCC, would it be provided by yourselves, in principle?
 
2. If Educator Solutions is a sperate organisation please provide the
email correspondence address most suitable for FOI requests.
 
If Educator Solutions is not its current name please provide it.
 
Our response:  
 
Educator Solutions was a team name within Norfolk County Council’s
Children’s Services directorate and no longer exists.  All of the services
that were in Educator Solutions are now hosted within Children’s Services,
Learning and Inclusion Teams.
 
The current service structure is described here : 
[1]https://www.schools.norfolk.gov.uk/schoo...
 
Learning and Inclusion teams are part of Norfolk County Council and
therefore any Freedom of Information requests, regarding the recorded
information held by these teams, would be responded to by Norfolk County
Council.
 
If you are dissatisfied with our handling of your request you have the
right of appeal through the Council’s internal review procedure by setting
out the grounds of your appeal in writing to:
 
[Norfolk County Council request email]
or Information Compliance Team
County Hall
Martineau Lane
Norwich
NR1 2DH
 
An appeal should be submitted within 40 working days of the date of this
notice and should be identified as "FOI Appeal".
 
If you are dissatisfied after pursuing the complaints procedure, you may
apply to the Information Commissioner under Section 50 of the Act for a
decision whether your request for information has been dealt with in
accordance with the requirements of Part I of the Act.  Refer to the ICO
Website at: [2]https://ico.org.uk/concerns/ for advice on how to report a
concern.  Or you can write to them at:
 
First Contact Team
Information Commissioner's Office
Wycliffe House
Water Lane, Wilmslow
Cheshire
SK9 5AF
 
Yours sincerely
 
Senior Information Compliance Officer 
Information Compliance Team, Insight and Analytics, Strategy and
Transformation 
Tel Dept: 01603 222661
Bays 7,8 & 9, Ground Floor, South Wing, County Hall, Martineau Lane,
Norwich 
  
 
 
 

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