Taylor Dent-Robson

Dear Stockton on Tees Council,

1. Please provide the name of your principal Education Management Information System (MIS) e.g. Capita ONE etc.

2. How many modules of the MIS do you currently have?

3. Which modules of the MIS do you currently have?

4. How many internal users of your MIS do you have?

5. How many external users of your MIS do you have (i.e. parent portal / provider portal / professional portal users)?

6. How many full time staff are employed to provide user and system support? (Please do not include any staff whose involvement is only to upgrade and/or undertake technical maintenance).

7. How many part time staff are employed to provide user and system support? (Please do not include any staff whose involvement is only to upgrade and/or undertake technical maintenance).

8. If the answer to Q7 is more than 0, please provide the FTE of each employee or the number of hours worked.

9. Do the staff referred to in Q6-8 above only provide support to the MIS or do they also have additional job roles/responsibilities?

10. If the above staff have additional job roles/responsibilities, please summarise what these are.

11. How many student records are held within your MIS?

12. How many students are currently on roll in schools in your LA (all school types)? If the current number is not available, please provide the number as per the Spring School Census 2019.

13. How does student data from your schools get imported into your MIS?

Yours faithfully,

Taylor Dent-Robson

Stockton on Tees Council

1 Attachment

Dear Taylor Dent-Robson

 

Freedom of Information Act 2000 / Environmental Information Regulations
2004 – Ref: 0057/1920

 

Thank you for your correspondence received on 04 April 2019

 

Your request is being considered under the Freedom of Information Act 2000
or the Environmental Information Regulations 2004 (whichever is most
appropriate). You will receive the information requested within the
statutory timescale of 20 working days.

 

However, please note the Acts define a number of exemptions that may
prevent release of the requested information. There will therefore be an
assessment of your request to determine if any exemptions apply to the
information requested. If the information cannot be released, or only
released in part you will be informed of the reasons why, together with
any rights of appeal.

 

If the information requested refers to a third party, they may be
consulted before deciding whether it can be released.

 

Yours sincerely,

 

Stockton-on-Tees Borough Council

Municipal Buildings, Church Road, Stockton-on-Tees, TS18 1LD

(01642) 527521

[1][email address]

[2]www.stockton.gov.uk

 

 [3]CSE Logo small

 

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References

Visible links
1. mailto:[email address]
2. http://www.stockton.gov.uk/

FOI and Complaints, Stockton on Tees Council

Dear Taylor Dent-Robson

 

Freedom of Information Act 2000 – Ref: 0057/1920

 

Thank you for your correspondence received on 04 April 2019. In response
to your request I can now provide the following information. 

 

1. Please provide the name of your principal Education Management
Information System (MIS) e.g. Capita ONE etc.

Capita One

 

2. How many modules of the MIS do you currently have?

17

 

3.  Which modules of the MIS do you currently have?

Provider Portal 2 Year Old Funding

Provider Portal Early Years Headcount

Citizen Portal 30 Hours

Citizen Portal Free School Meals

Admission and transfers online

Admissions and transfers

Attendance

B2B Open

B2B Student

Child Support Services

Early Years

Exclusions

Grants and Benefits

Pulse

SEN

Training Manager

IYSS

 

4.  How many internal users of your MIS do you have?

 Approx 327

 

5. How many external users of your MIS do you have (i.e. parent portal /
provider portal / professional portal users)?

 Approx 222

 

6.  How many full time staff are employed to provide user and system
support?  (Please do not include any staff whose involvement is only to
upgrade and/or undertake technical maintenance).

 

7.  How many part time staff are employed to provide user and system
support?  (Please do not include any staff whose involvement is only to
upgrade and/or undertake technical maintenance).

0

 

8. If the answer to Q7 is more than 0, please provide the FTE of each
employee or the number of hours worked.

N/A

 

9. Do the staff referred to in Q6-8 above only provide support to the MIS
or do they also have additional job roles/responsibilities?

They also support additional systems

 

10.  If the above staff have additional job roles/responsibilities, please
summarise what these are.

Support for other case management systems used in adults and children’s
services

 

11.  How many student records are held within your MIS?

 35,498

 

12.  How many students are currently on roll in schools in your LA (all
school types)?  If the current number is not available, please provide the
number as per the Spring School Census 2019.

As of Spring 2019 Census 31793 (note only single and dual registration
pupils).

 

13.  How does student data from your schools get imported into your MIS?

Imported via automated import processes (B2B)

  

If you have any queries or concerns please contact me in the first
instance.

 

However, if you are unhappy with the way your request for information has
been handled, you can submit a complaint to
[1][email address

 

If, after your complaint has been determined, you remain dissatisfied with
the handling of your request or complaint, you have a right to appeal to
the Information Commissioner at:

 

The Information Commissioner's Office (ICO), Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF.  Telephone: 0303 123 1113  Website:
[2]www.ico.org.uk

 

The ICO does not make a charge for an appeal.

 

Yours sincerely,

 

Sarah McLaren

Information Governance Team

Municipal Buildings, Church Road, Stockton-on-Tees, TS18 1LD

(01642) 527455

[3][email address]

[4]www.stockton.gov.uk

 

 

 

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.

References

Visible links
1. mailto:[email address]
2. http://www.ico.org.uk/
3. mailto:[email address]
4. http://www.stockton.gov.uk/

Taylor Dent-Robson

Dear FOI and Complaints,

The answer provided to question 5 is 222. However, the question asks for the number of external users of the system, including professional, provider and citizen access. As you provide online admissions you must have significantly more registered users than the 222 indicated. Please can you provide the total number of registered users of all portals. From your response I believe your portals to be "Provider Portal 2 Year Old Funding, Provider Portal Early Years Headcount, Citizen Portal 30 Hours, Citizen Portal Free School Meals, Admissions and Transfers Online.

Yours sincerely,

Taylor Dent-Robson

Taylor Dent-Robson

Dear FOI and Complaints,

I haven't received a response to my question of 26th April. Please advise.

Yours sincerely,

Taylor Dent-Robson

FOI and Complaints, Stockton on Tees Council

Dear Mr Taylor Dent-Robson,

Apologies for the delay in response. We are dealing with your request and will reply in due course.

Best wishes,

Hannah Young
Information Governance Officer (Information & Improvement Services)
Stockton-on-Tees Borough Council
Municipal Buildings, Church Road, Stockton-on-Tees, TS18 1LD
01642 52 8554

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FOI and Complaints, Stockton on Tees Council

This document was classified as: OFFICIAL

Dear Taylor Dent-Robson,

Following your request I can now provide the following information.

There are 37,557 registered users of the various portals and online admissions.

If you have any queries or concerns please contact me in the first instance.

However, if you are unhappy with the way your request for information has been handled, you can submit a complaint to [1][email address]

If, after your complaint has been determined, you remain dissatisfied with the handling of your request or complaint, you have a right to appeal to the Information Commissioner at:

The Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Telephone: 0303 123 1113 Website:
[2]www.ico.org.uk

The ICO does not make a charge for an appeal.

Hannah Young
Information Governance Officer (Information & Improvement Services)
Stockton-on-Tees Borough Council
Municipal Buildings, Church Road, Stockton-on-Tees, TS18 1LD
01642 52 8554

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