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Education Management Information System

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Taylor Dent-Robson

Dear North Tyneside Metropolitan Borough Council,

1. Please provide the name of your principal Education Management Information System (MIS) e.g. Capita ONE etc.

2. How many modules of the MIS do you currently have?

3. Which modules of the MIS do you currently have?

4. How many internal users of your MIS do you have?

5. How many external users of your MIS do you have (i.e. parent portal / provider portal / professional portal users)?

6. How many full time staff are employed to provide user and system support? (Please do not include any staff whose involvement is only to upgrade and/or undertake technical maintenance).

7. How many part time staff are employed to provide user and system support? (Please do not include any staff whose involvement is only to upgrade and/or undertake technical maintenance).

8. If the answer to Q7 is more than 0, please provide the FTE of each employee or the number of hours worked.

9. Do the staff referred to in Q6-8 above only provide support to the MIS or do they also have additional job roles/responsibilities?

10. If the above staff have additional job roles/responsibilities, please summarise what these are.

11. How many student records are held within your MIS?

12. How many students are currently on roll in schools in your LA (all school types)? If the current number is not available, please provide the number as per the Spring School Census 2019.

13. How does student data from your schools get imported into your MIS?

Yours faithfully,

Taylor Dent-Robson

FOI Officer, North Tyneside Metropolitan Borough Council

2 Attachments

FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION

 

In all further correspondence please quote our reference FOI 1066.  Thank
you for your request for information. 

 

Your request was received on 05/04/2019 and the Council is dealing with it
under the terms of the Freedom of Information Act 2000. 

 

As required by the legislation, the Council aims to answer your request
promptly, but no later than 20 working days after receipt. As stated in
the Information Commissioner’s guidance, Awareness Guidance 11 Time for
Compliance, the 20 working day clock starts the day after the Council
received the request. The due date has been calculated to be 08/05/2019. 

 

If the information you have requested contains reference to a third party,
then they may be consulted prior to a decision being taken on whether or
not to release the information to you.

 

Very occasionally, fees may be payable for the supply of information under
the Freedom of Information Act.  This will be considered, and if fees are
payable in respect of this request the Council will contact you before
proceeding in order to be sure that you are happy to go ahead.  Any fees
that do apply must be paid before the information is processed and
released.

 

Please note that an anonymised copy of our response to your request may be
published in the Council’s Disclosure Log where appropriate.  This is a
record of responses to completed requests for information that the Council
has received and dealt with under the Freedom of Information Act 2000 and
Environmental Information Regulations 2004.

 

The Council’s Disclosure Log is available online at the following address:

 

[1]http://my.northtyneside.gov.uk/category/...

 

If you have any queries in the meantime, please do not hesitate to contact
us.

 

 

Eilidh Cook

Senior Information Governance Officer

Information Governance

[2]North Tyneside Council.

 

Tel: (0191) 643 5363 / 2333

[mobile number]

 

[3]Facebook[4]Twitter email 

 

[5]www.northtyneside.gov.uk 

 

From: Taylor Dent-Robson <[FOI #566047 email]>
Sent: 05 April 2019 09:00
To: FOI Officer <[email address]>
Subject: Freedom of Information request - Education Management Information
System [Scanned]

 

*EXTRNL*
Dear North Tyneside Metropolitan Borough Council,

1. Please provide the name of your principal Education Management
Information System (MIS) e.g. Capita ONE etc.

2. How many modules of the MIS do you currently have?

3. Which modules of the MIS do you currently have?

4. How many internal users of your MIS do you have?

5. How many external users of your MIS do you have (i.e. parent portal /
provider portal / professional portal users)?

6. How many full time staff are employed to provide user and system
support? (Please do not include any staff whose involvement is only to
upgrade and/or undertake technical maintenance).

7. How many part time staff are employed to provide user and system
support? (Please do not include any staff whose involvement is only to
upgrade and/or undertake technical maintenance).

8. If the answer to Q7 is more than 0, please provide the FTE of each
employee or the number of hours worked.

9. Do the staff referred to in Q6-8 above only provide support to the MIS
or do they also have additional job roles/responsibilities?

10. If the above staff have additional job roles/responsibilities, please
summarise what these are.

11. How many student records are held within your MIS?

12. How many students are currently on roll in schools in your LA (all
school types)? If the current number is not available, please provide the
number as per the Spring School Census 2019.

13. How does student data from your schools get imported into your MIS?

Yours faithfully,

Taylor Dent-Robson

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[6][FOI #566047 email]

Is [7][North Tyneside Council request email] the wrong address for Freedom of
Information requests to North Tyneside Metropolitan Borough Council? If
so, please contact us using this form:
[8]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[9]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[10]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections

Taylor Dent-Robson

Dear North Tyneside Metropolitan Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of North Tyneside Metropolitan Borough Council's handling of my FOI request 'Education Management Information System'.

By law your authority should have responded to my request by now. You indicated this would be by 8th May 2019. No communication has been made to request a delay or explain your failure to meet the deadline.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/e...

Yours faithfully,

Taylor Dent-Robson

FOI Officer, North Tyneside Metropolitan Borough Council

2 Attachments

Dear Mr Dent-Robson

 

Please accept my apologies for the delay in getting the information you
requested to you.  Messages chasing the response have been sent to the
Service dealing with your request, so we should hopefully have an update
soon.

 

Unfortunately the “Internal Review” process can only be initiated after
the requested information has been disclosed, however when you have
received a response we would encourage you to pursue an internal review if
your are still unhappy with the way we have handled the request.

 

Kind regards

 

 

Adam Howorth

Information Officer

[1]North Tyneside Council.

Tel: (0191) 643 5371

[2]Description: Facebook[3]Description: Twitter email

 

From: Taylor Dent-Robson <[FOI #566047 email]>
Sent: 20 May 2019 08:39
To: FOI Officer <[email address]>
Subject: Internal review of Freedom of Information request - Education
Management Information System [Scanned]

 

*EXTRNL*
Dear North Tyneside Metropolitan Borough Council,

Please pass this on to the person who conducts Freedom of Information
reviews.

I am writing to request an internal review of North Tyneside Metropolitan
Borough Council's handling of my FOI request 'Education Management
Information System'.

By law your authority should have responded to my request by now. You
indicated this would be by 8th May 2019. No communication has been made to
request a delay or explain your failure to meet the deadline.

A full history of my FOI request and all correspondence is available on
the Internet at this address:
[4]https://www.whatdotheyknow.com/request/e...

Yours faithfully,

Taylor Dent-Robson

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[5][FOI #566047 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[6]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[7]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections

FOI Officer, North Tyneside Metropolitan Borough Council

3 Attachments

Please accept my apologies for the late reply to this request.

 

FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION

 

In all further correspondence please quote our reference FOI1066

 

Your request for information under the above legislation has now been
considered. Please see response attached.

 

We have made it easier to request information from us. Our new [1]Request
for Information application is now available online. Here you can submit,
manage and stay updated on all your requests within an account. Click on
the link to create an account and get started. You will need a valid email
address to verify your account.

 

Please note that an anonymised copy of this response may be published in
our Disclosure Log where appropriate.

 

This is a record of responses to completed requests for information that
the Council has received and dealt with under the Freedom of Information
Act 2000 and Environmental Information Regulations 2004. The Disclosure
Log is available online at the following address:

 

[2]http://my.northtyneside.gov.uk/category/...

 

I trust that this information answers your request, but if you have any
further requests please do not hesitate to contact me.

 

If you are unhappy with the way the Council has handled your request, you
may ask for an internal review. Please contact the Information Governance
Team no later than 40 working days after the date of this letter, after
which time we will consider the matter closed.

 

Law and Governance

North Tyneside Council

Quadrant

The Silverlink North

Cobalt Business Park

North Tyneside

NE27 0BY

 

e-mail [3][North Tyneside Council request email]

 

Further information is also available from the Information Commissioner
at:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

[4]www.ico.org.uk

 

 

Adam Howorth

Information Officer

[5]North Tyneside Council.

 

Tel: (0191) 643 5371

[6]Description: Facebook[7]Description: Twitter email

 

 

 

From: Taylor Dent-Robson <[FOI #566047 email]>
Sent: 20 May 2019 08:39
To: FOI Officer <[email address]>
Subject: Internal review of Freedom of Information request - Education
Management Information System [Scanned]

 

*EXTRNL*
Dear North Tyneside Metropolitan Borough Council,

Please pass this on to the person who conducts Freedom of Information
reviews.

I am writing to request an internal review of North Tyneside Metropolitan
Borough Council's handling of my FOI request 'Education Management
Information System'.

By law your authority should have responded to my request by now. You
indicated this would be by 8th May 2019. No communication has been made to
request a delay or explain your failure to meet the deadline.

A full history of my FOI request and all correspondence is available on
the Internet at this address:
[8]https://www.whatdotheyknow.com/request/e...

Yours faithfully,

Taylor Dent-Robson

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[9][FOI #566047 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[10]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[11]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Taylor Dent-Robson please sign in and let everyone know.

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