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Customer Relations Team
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Reference: FOI-632600648
Date of request: 22/07/2024
Title of request: Software suppliers for Education, Children's and Adults

Dear Patrick West,

Please accept this e-mail as acknowledgement that your recent Freedom  of
Information request has been received by Reading Borough Council. You
should expect to receive a response within 20 working days from the date
your request was received.

 

Please note, if your request is received on a weekend or bank holiday your
request will be registered as being received on the next working day.

Kind regards,

FOI Team

Reference: FOI-632600648
Date of request: 22/07/2024
Title of request: Software suppliers for Education, Children's and Adults
Information request:

Dear Reading Borough Council,

I would be grateful if you could please provide the following information:

1.           The software suppliers your Local Authority uses for:

•            Education management, including but not limited to
Admissions, Early Years, Home to School Transport, Free School Meals,
Children in Employment, Children in Entertainment, Children’s Missing
Education, SEND, NEET, Youth Offending, Children’s Centre Management

•            Children’s social care case management

•            Children’s social care finance

•            Adults social care case management

•            Adults social care finance

2.           The amount paid to these suppliers annually for licencing,
support and maintenance and cloud hosting (if applicable)

3.           The contract term, renewal dates and optional extension
periods – if your contract is an annual rolling renewal then please state
this

4.           The notice period you are required to give for each

5.           The contract manager responsible for market engagement when
the contracts end

Yours faithfully,

Patrick West

Dear Patrick West,

FREEDOM OF INFORMATION REQUEST

 

Thank you for your recent request received by the Council on 22nd of July
2024.

 

You have requested the following information under the provisions of the
Freedom of Information Act 2000:

 

1.           The software suppliers your Local Authority uses for:

 

•            Education management, including but not limited to
Admissions, Early Years, Home to School Transport, Free School Meals,
Children in Employment, Children in Entertainment, Children’s Missing
Education, SEND, NEET, Youth Offending, Children’s Centre Management

 

•            Children’s social care case management

 

•            Children’s social care finance

 

•            Adults social care case management

 

•            Adults social care finance

 

 

 

2.           The amount paid to these suppliers annually for licencing,
support and maintenance and cloud hosting (if applicable)

 

3.           The contract term, renewal dates and optional extension
periods – if your contract is an annual rolling renewal then please state
this

 

4.           The notice period you are required to give for each

 

5.           The contract manager responsible for market engagement when
the contracts end

 

Our response is as follows:

 

1. Education Management Software: Synergy

Childrens Social Care Case Management: Mosaic

Childrens Social Care Finance: Mosaic 

Adults Social Care Case Management: Mosaic

Adults social care finance: Mosaic

2. Synergy Cost: £106k p/a

Mosaic Cost: £339k p/a

3. Synergy Term: 20/05/22 - 20/05/25, no further extension

Mosaic Term: 27/07/24 - 26/07/27, with one possible extension to July 2028

4. Synergy Notice Period: 90 working days

Mosaic Notice Period: 90 working days

5. The Council don't provide contact details below that of the relevant
Assistant Director.

AD for Digital, Technology and Change: Martin Chalmers, Chief Digital
Information Officer - [email address] 

 

On the Reading Borough Council Website there is a publication scheme where
you can [1]search previous Freedom of Information requests that have been
responded to, to locate an answer to a future FOI request.

If you are unhappy with this response to your request for information
under the Freedom of Information Act then you may ask for an internal
review. Please make a request in writing to the Information Governance
Team at [2][email address]. If you request such a review and are not
content with its outcome, then you have a right to apply directly to the
Information Commissioner for a decision.  The Information Commissioner can
be contacted at:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Kind regards,

FOI Team

References

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1. https://self.reading.gov.uk/Forms/Freedo...
2. mailto:[email%20address]