Dear Mr Coughlin

Freedom of Information request:  FOI-73471

Thank you for your request dated 01 June 2023

Your request will be answered by 29 June 2023. 

If you have any queries about this request, please contact me, quoting the
reference number above.

Yours sincerely,

David White

Head of Information, Safety and Community Services

Directorate of Communities, Environment and Central

Royal Borough of Greenwich

*   3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ

8 [1]www.royalgreenwich.gov.uk

ü Please consider the environment before printing this email

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Dear Mr Coughlin

Freedom of Information request:  FOI-73471

Thank you for your request dated 01 June 2023

Our response is as follows:

We do not use CACI.

Please can you provide the following information under FOI:

• How much does the council pay annually to the software supplier CACI for
your Education Case Management System.

• What was the total contract value as originally contracted and the
original term in years?

• When does this original contract expire and are there any planned
extensions, if so how many years?

• When will you be approaching the market to consider your replacement
procurement options for best value of the CACI solution.

If you have any queries about this correspondence, please contact me,
quoting the reference number above.

If you are not satisfied with our response to your request, you can ask
for an Internal Review.  Internal review requests must be submitted within
two months of the date of receipt of the response to your original
request.  If you wish to do this, please contact us in writing, setting
out why you are dissatisfied.

If you are not satisfied with the outcome of the Internal Review, you may
apply directly to the Information Commissioner (ICO) for a decision. 
Generally, the ICO cannot make a decision unless you have exhausted the
Internal Review procedure provided by the Council. You can contact the ICO
by emailing [1][email address], or by post at Customer Contact,
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
SK9 5AF.

Yours sincerely,

David White

Head of Information, Safety and Community Services

Directorate of Communities, Environment and Central

Royal Borough of Greenwich

*   3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ

8 [2]www.royalgreenwich.gov.uk

ü Please consider the environment before printing this email

From: foi <[Greenwich Borough Council request email]>
Sent: Thursday, June 1, 2023 2:14 PM
To: 'Matthew Coughlin' <[FOI #986488 email]>
Cc: foi <[Greenwich Borough Council request email]>
Subject: FOI-73471: Freedom of Information request - Education Case
Management System

Dear Mr Coughlin

Freedom of Information request:  FOI-73471

Thank you for your request dated 01 June 2023

Your request will be answered by 29 June 2023. 

If you have any queries about this request, please contact me, quoting the
reference number above.

Yours sincerely,

David White

Head of Information, Safety and Community Services

Directorate of Communities, Environment and Central

Royal Borough of Greenwich

*   3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ

8 [3]www.royalgreenwich.gov.uk

ü Please consider the environment before printing this email

show quoted sections