Thank you for your email to the Customer Services Team.   

Your email has arrived and we will acknowledge your request within three
working days.

If your request is a Freedom of Information request or an Environmental
Information Regulation request, we aim to reply within 20 working days
from the date it is received by a team member.

If your request is a Data Protection Subject Access Request, we aim to
reply within 1 month from the date it is received by a team member and
once we receive all the required documents.

Yours sincerely

Customer Services Team

Communities, Economy and Transport

01273 482913
[1]eastsussex.gov.uk

[2]cid:image001.png@01D27C75.A079A430[3]cid:image002.png@01D27C75.A079A430 
                                                                       
                [4]ESCC_logos-TO-USE-90x64px

This message is intended for the use of the addressee only and may
contain confidential or privileged information. If you have received it in
error please notify the sender and destroy it. You may not use it or copy
it to anyone else.

E-mail is not a secure communications medium. Please be aware of this
when replying. All communications sent to or from the County Council
may be subject to recording and/or monitoring in accordance with
relevant legislation.

Although East Sussex County Council has taken steps to ensure that this
e-mail and any attachments are virus free, we can take no responsibility
if a virus is actually present and you are advised to ensure that the
appropriate checks are made.

You can visit our website at https://www.eastsussex.gov.uk

References

Visible links
1. http://www.eastsussex.gov.uk/
2. https://www.facebook.com/eastsussexcc
3. https://twitter.com/eastsussexcc
4. https://www.eastsussex.gov.uk/

Information request
Our reference: 15630537
Your reference: [FOI #1029549 email]

══════════════════════════════════════════════════════════════════════════

Dear Ines
 
Freedom of Information Act 2000
 
Thank you for your request for information about the above. Your request
was received on 19 September 2023 and I am handling it under the terms of
the Freedom of Information Act 2000.
 
We always aim to respond as quickly as possible. The deadline is 18
October 2023, which is the 20 working day deadline. The deadline is
counted from the first working day we receive it, not the date a letter is
written / posted or an email sent.
 
Your personal data is held by East Sussex County Council in accordance
with Data Protection Act 2018. For further information, please visit the
[1]East Sussex County Council website. 
 
NOTE: Please do not edit the subject line when replying to this email.
 
Yours sincerely
 
Customer Services and Information Governance Team  
Communities, Economy and Transport
01273 482913
[2]eastsussex.gov.uk
[3][IMG]   [4][IMG]                                  [5][IMG]

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Click or tap the rating which best represents your experience.

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you have received has been good[11]Good [12]Icon to indicate you felt
customer service you have received has been excellent[13]Excellent

EAST SUSSEX COUNTY COUNCIL DISCLAIMER
This message is intended for the use of the addressee only and may

contain confidential or privileged information. If you have received it in
error please notify the sender and destroy it. You may not use it or copy
it to anyone else.

E-mail is not a secure communications medium. Please be aware of this
when replying. All communications sent to or from the County Council
may be subject to recording and/or monitoring in accordance with
relevant legislation.

Although East Sussex County Council has taken steps to ensure that this
e-mail and any attachments are virus free, we can take no responsibility
if a virus is actually present and you are advised to ensure that the
appropriate checks are made.

You can visit our website at [14]https://www.eastsussex.gov.uk

References

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1. https://www.eastsussex.gov.uk/privacy/fo...
2. https://www.eastsussex.gov.uk/
3. https://www.facebook.com/eastsussexcc
4. https://twitter.com/eastsussexcc
5. https://www.eastsussex.gov.uk/
6. https://app.customerthermometer.com/?tem...
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8. https://app.customerthermometer.com/?tem...
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12. https://app.customerthermometer.com/?tem...
13. https://app.customerthermometer.com/?tem...
14. https://www.eastsussex.gov.uk/

Information request
Our reference: 15630537
Your reference: [FOI #1029549 email]

══════════════════════════════════════════════════════════════════════════

Dear Ines
 
Freedom of Information Act 2000
 
Thank you for your request for information, which has been dealt with
under the terms of the Freedom of Information Act 2000.
 
Please find attached our response to your request.
 
I am sorry that we were unable to provide all the information you were
seeking on this request. Please be assured that the Council will always
provide information which we are able to provide by law. We will now close
this request. If you are not content with how we have handled your
request, you can write back to me with reasons why you feel we have not
complied with our duties under the Act, and I can pass it on for an
Internal Review. You have 40 working days from the date of this response
to request an internal review.  

Please quote the reference number in any communication regarding this
particular request.

NOTE: Please do not edit the subject line when replying to this email.
 
Yours sincerely
 
Customer Services and Information Governance Officer
 
Communities, Economy and Transport
01273 482913
[1]eastsussex.gov.uk
[2][IMG]   [3][IMG]                                  [4][IMG]

What did you think about the service you received today?

Click or tap the rating which best represents your experience.

[5][IMG] [6]Poor [7]Icon to indicate you felt customer service you have
received has been ok[8]OK [9]Icon to indicate you felt customer service
you have received has been good[10]Good [11]Icon to indicate you felt
customer service you have received has been excellent[12]Excellent

EAST SUSSEX COUNTY COUNCIL DISCLAIMER
This message is intended for the use of the addressee only and may

contain confidential or privileged information. If you have received it in
error please notify the sender and destroy it. You may not use it or copy
it to anyone else.

E-mail is not a secure communications medium. Please be aware of this
when replying. All communications sent to or from the County Council
may be subject to recording and/or monitoring in accordance with
relevant legislation.

Although East Sussex County Council has taken steps to ensure that this
e-mail and any attachments are virus free, we can take no responsibility
if a virus is actually present and you are advised to ensure that the
appropriate checks are made.

You can visit our website at [13]https://www.eastsussex.gov.uk

References

Visible links
1. https://www.eastsussex.gov.uk/
2. https://www.facebook.com/eastsussexcc
3. https://twitter.com/eastsussexcc
4. https://www.eastsussex.gov.uk/
5. https://app.customerthermometer.com/?tem...
6. https://app.customerthermometer.com/?tem...
7. https://app.customerthermometer.com/?tem...
8. https://app.customerthermometer.com/?tem...
9. https://app.customerthermometer.com/?tem...
10. https://app.customerthermometer.com/?tem...
11. https://app.customerthermometer.com/?tem...
12. https://app.customerthermometer.com/?tem...
13. https://www.eastsussex.gov.uk/