Dear Mr Watkinson,
Thank you for your FOI request, this has now been logged and has been
given reference number: 4939-6680-4455-8483
Thank you
Information Governance, Complaints & Compliance Team 
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[2]Reply
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══════════════════════════════════════════════════════════════════════════

From: Andrew Watkinson <[FOI #943356 email]>
Sent: 29 January 2023 12:00
To: Data Protection <[St Helens Council request email]>
Subject: Freedom of Information request - Earlestown regeneration
 
WARNING: This email may be from an unknown source. DO NOT reply, click
links or open attachments unless you recognise the sender and know the
content is safe.

Dear St Helens Metropolitan Borough Council,

I am requesting information as to which businesses or stake holders
applied for and we're accepted and those that applied and we're rejected
for a Business Growth Grant within the conservation area as per Master
plan

Yours faithfully,

Andrew Watkinson

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #943356 email]

Is [St Helens Council request email] the wrong address for Freedom of
Information requests to St Helens Metropolitan Borough Council? If so,
please contact us using this form:
[4]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[5]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[6]https://www.whatdotheyknow.com/help/ico-...
[7]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections

Form Submission

Hello Andrew Watkinson,

Thank you for contacting St.Helens Borough Council.

We have now received your Freedom of Information Request and it has been
assigned to one of our staff to review and reply to you.

Your reference number for this enquiry is 9369-5842-1422-3330

Please quote this reference in any future correspondence with us
concerning this matter.

In accordance with the Act, a response will be sent to you within 20
working days from the date following the receipt of the request.

If you are already registered to our Customer Portal you will be able to
track the progress of your enquiry by logging into your account

[1]MyAccount

If you haven’t already registered with us it’s easy to do, simply follow
the instructions on screen

[2]Register on our Customer Portal!

Please note - you will only be able to track enquiries through the
Customer Portal which were made whilst you are logged into your account

Many thanks

St Helens Borough Council

References

Visible links
1. https://www.sthelens.gov.uk/login
2. https://www.sthelens.gov.uk/register

Dear Mr Watkinson,
Thank you for your FOI request review, this has now been logged and has
been given reference number: 9369-5842-1422-3330
Thank you
Information Governance, Complaints & Compliance Team 

══════════════════════════════════════════════════════════════════════════

From: Andrew Watkinson <[FOI #943356 email]>
Sent: 14 March 2023 10:09
To: Data Protection <[St Helens Council request email]>
Subject: Internal review of Freedom of Information request - Earlestown
regeneration
 
WARNING: This email may be from an unknown source. DO NOT reply, click
links or open attachments unless you recognise the sender and know the
content is safe.

Dear St Helens Metropolitan Borough Council,

Please pass this on to the person who conducts Freedom of Information
reviews.

I am writing to request an internal review of St Helens Metropolitan
Borough Council's handling of my FOI request 'Earlestown regeneration'.

[ GIVE DETAILS ABOUT YOUR COMPLAINT HERE ]

My request was for information on which businesses in Newton-le-Willows
West/Earlestown applied for and were accepted for a Business Growth Grant.

A full history of my FOI request and all correspondence is available on
the Internet at this address:
[1]https://www.whatdotheyknow.com/request/e...

Yours faithfully,

Andrew Watkinson

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #943356 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[2]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[3]https://www.whatdotheyknow.com/help/ico-...
[4]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections

Form Submission

Dear Mr Watkinson

Please find attached response to your request for an internal review.

Thank you

Cheryl Boland

Team Manager - Information Governance, Compliance and Complaints

Form Submission

Hello Andrew Watkinson,

Thank you for submitting your report to us and we can now advise that your
case has now been closed with the following outcome: Internal Review -
Chased with service area

Where applicable we have included a short update with this email so that
you can see a summary of the action that has been taken so far to address
the issue you have reported.

Action taken: Your case has now been closed, you will have received an
email with further details.

You can still review the case details using the link below.

Reference: 9369-5842-1422-3330

[1]MyAccount

We would love to know how you found your experience with us - please
complete our short survey and help us deliver the best experience to you -
[2]Take our survey!

If we can be of any further assistance, please don’t hesitate to contact
us

Many thanks

St Helens Borough Council

References

Visible links
1. https://www.sthelens.gov.uk/login
2. https://applications02.sthelens.gov.uk/C...

Form Submission

Hello Andrew Watkinson,

Thank you for contacting St.Helens Borough Council.

We have now received your Freedom of Information Request and it has been
assigned to one of our staff to review and reply to you.

Your reference number for this enquiry is 6133-1652-6013-1897

Please quote this reference in any future correspondence with us
concerning this matter.

In accordance with the Act, a response will be sent to you within 20
working days from the date following the receipt of the request.

If you are already registered to our Customer Portal you will be able to
track the progress of your enquiry by logging into your account

[1]MyAccount

If you haven’t already registered with us it’s easy to do, simply follow
the instructions on screen

[2]Register on our Customer Portal!

Please note - you will only be able to track enquiries through the
Customer Portal which were made whilst you are logged into your account

Many thanks

St Helens Borough Council

References

Visible links
1. https://www.sthelens.gov.uk/login
2. https://www.sthelens.gov.uk/register

Dear Mr Watkinson,
Thank you for your FOI review request, this has now been logged and has
been given reference number: 6133-1652-6013-1897
Thank you
Information Governance, Complaints & Compliance Team

══════════════════════════════════════════════════════════════════════════

From: Andrew Watkinson <[FOI #943356 email]>
Sent: 22 March 2023 23:16
To: Data Protection <[St Helens Council request email]>
Subject: Internal review of Freedom of Information request - Earlestown
regeneration
 
WARNING: This email may be from an unknown source. DO NOT reply, click
links or open attachments unless you recognise the sender and know the
content is safe.

Dear St Helens Metropolitan Borough Council,

Please pass this on to the person who conducts Freedom of Information
reviews.

I am writing to request an internal review of St Helens Metropolitan
Borough Council's handling of my FOI request 'Earlestown regeneration'.

You are now beyond late, please answer my request. A similar sized council
such as Bury don't have the delays that you do. Weather it's incompetence
or apathy I don't know but I know you have a nerve increasing the council
tax.

[ GIVE DETAILS ABOUT YOUR COMPLAINT HERE ]

A full history of my FOI request and all correspondence is available on
the Internet at this address:
[1]https://www.whatdotheyknow.com/request/e...

Yours faithfully,

Andrew Watkinson

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #943356 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[2]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[3]https://www.whatdotheyknow.com/help/ico-...
[4]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections

Form Submission

Hello Andrew Watkinson ,

We have now received your General Customer Services - Customer Services
report (reference: 4697-5431-9330-0834) and it has been assigned to our
staff to review.

If your enquiry requires a response, then you should receive a reply
within ten working days.

You can follow progress of this by using the below link to access details
of the case.

[1]My case

You can keep track of all of your enquiries and their progress by
registering on our Customer Portal - it's easy to do - just follow the
instructions on screen

[2]Register on our Customer Portal!

Please note - you will only be able to track enquiries through the
Customer Portal which were made whilst you are logged into your account

Many thanks

St Helens Borough Council

References

Visible links
1. https://www.sthelens.gov.uk/cmav?bk=4697...
2. https://www.sthelens.gov.uk/register

Form Submission

Dear Mr Watkinson, 

thank you for the message in relation to the ombudsman. 

I apologise for the continued delay in responding to your request for
information. It is being chased up with the relevant service area. I will
escalate further today. 

Just for your information, the Ombudsman will likely refer you to the
Information Commissioner's Office (the UK regulator). This is the route
you need to take if you are dissatisfied, as outlined n the internal
review response. The contact details for the ICO can be found here
www.ico.org.uk/global/contact-us

Thank you

Cheryl Boland

Form Submission

Dear Andrew Watkinson

thank you for your request for an internal review. I apologise that the
information has not been provided following my previous internal review
response. 

I have now escalated this to the Executive Director of Place Services for
prompt action. 

If you remain dissatisfied, your next course of action is to complain to
the Information Commissioner's Office, via
www.ico.org.uk/global/contact-us, as previously advised.

Thank you

Cheryl Boland

Team Manager - Information Governance, Compliance and Complaints

Form Submission

Hello Andrew Watkinson,

Thank you for submitting your report to us and we can now advise that your
case has now been closed with the following outcome: Internal Review -
Chased with service area

Where applicable we have included a short update with this email so that
you can see a summary of the action that has been taken so far to address
the issue you have reported.

Action taken: Your request for an internal review has now been closed, you
will have received an email with further details. Thank you

You can still review the case details using the link below.

Reference: 6133-1652-6013-1897

[1]MyAccount

We would love to know how you found your experience with us - please
complete our short survey and help us deliver the best experience to you -
[2]Take our survey!

If we can be of any further assistance, please don’t hesitate to contact
us

Many thanks

St Helens Borough Council

References

Visible links
1. https://www.sthelens.gov.uk/login
2. https://applications02.sthelens.gov.uk/C...

Form Submission

Dear Andrew Watkinson

Thank you for your recent Freedom of Information request regarding the
disbursement of Business Growth Grant funding in St Helens.

Unfortunately we cannot provide the required information as St Helens
Council does not operate this funding programme. I believe this is handled
by St Helens Chamber.

If you would like to contact them about this, then please use the
following contact details:

Email: [email address] 

Tel: 01744 742058

Alternatively if your query is in reference to something else, please let
me know and we will do our best to assist.

Yours sincerely

Steven Berlyne

Head of Economy

St Helens Council

Email: [email address]

Form Submission

Hello Andrew Watkinson,

Thank you for submitting your report to us and we can now advise that your
case has now been closed with the following outcome: Information is not
held by the Council

Where applicable we have included a short update with this email so that
you can see a summary of the action that has been taken so far to address
the issue you have reported.

Action taken: The grant programme referred to by the customer is not
handled by the Council.

You can still review the case details using the link below.

Reference: 4939-6680-4455-8483

[1]MyAccount

We would love to know how you found your experience with us - please
complete our short survey and help us deliver the best experience to you -
[2]Take our survey!

If we can be of any further assistance, please don’t hesitate to contact
us

Many thanks

St Helens Borough Council

References

Visible links
1. https://www.sthelens.gov.uk/login
2. https://applications02.sthelens.gov.uk/C...