I am out of the office until 13 February. For urgent enquiries or to
submit a data protection or freedom of information request, please contact
[email address]

Many thanks

Lisa Smith

Information Governance Manager

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Our ref: FOI 23 41

Good Morning Rob,

Thank you for your request for information in relation to faulty e – bike
and e – scooter batteries.

We received your request on 30^th  March 2023 and we are dealing with it
under the terms of the Freedom of Information Act 2000. We will supply you
with our findings as soon as possible, on or before 02^nd May 2023.

If you have any queries regarding this request, please contact me
directly, quoting the reference number above.

Kind regards

Deborah Lowe

Information Governance Officer

Dorset & Wiltshire Fire & Rescue Service

Five Rivers Health & Wellbeing Centre

Hulse Road | Salisbury | SP1 3NR

01722 691315

dwfire.org.uk

@DWFireRescue

Internet e-mail is not to be regarded as a secure means of communication.
Dorset & Wiltshire Fire and Rescue Service monitors all Internet e-mail
activity and content. This communication and any files transmitted with it
is intended for the person(s) to whom it is addressed and may be
confidential, legally privileged and protected in law. Unauthorised use,
disclosure, copying or distribution is prohibited. Please notify the
sender if received in error then delete it from your system. Opinions
expressed in this communication may not be official policy. Whilst every
effort is made to carefully choose websites that we may provide links to,
Dorset & Wiltshire Fire and Rescue Service cannot guarantee the standards
of these sites. Virus Disclaimer: Dorset & Wiltshire Fire and Rescue
Service takes all reasonable steps to ensure electronic communications are
protected from virus infection but cannot accept any liability for any
loss or damage sustained as a result of software viruses. Intended
recipients are responsible for carrying out virus checking as is necessary
before opening any attachments.

Our ref: FOI 23 41

Good Afternoon Rob,

Further to your request of 30^th  March 2023, which we have treated as a
Freedom of Information request, please find below our response to the
information that you requested.

Query and Response:

Please could you tell me for each of 2020, 2021, 2022 and to date in 2023:

How many fires suspected of being caused by faulty e-bike or scooter
batteries have there been which have been responded to by your fire
service

Please see the table below

  2020 2021 2022 2023
Electric Bikes 1 1 3 1
Electric Scooters 0 1 1 1

How many of these caused injuries?

Of the figures reported above one incident resulted in an injury. 

How many of these cause death?

Of the figures reported  above none have caused death.

I trust this answers your queries, however if you are unhappy with the
service you have received in relation to your request and wish to make a
complaint or request a review of the decision, you should write to the
Information Governance Team, Dorset & Wiltshire Fire and Rescue Service,
Five Rivers Health and Wellbeing Centre, Hulse Road, Salisbury,
Wiltshire SP1 3NR within 40 working days of receipt of the original
decision. Alternatively you can
email [1][email address].

If you are not content with the outcome of your complaint or review, you
may apply directly to the Information Commissioner’s Office (ICO) for a
decision. Generally the ICO cannot make a decision unless you have
exhausted the complaints procedure at the Fire Authority. The ICO can be
contacted at:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

0303 123 1113

[2]www.ico.gov.uk

Yours sincerely,

Deborah Lowe

Information Governance Officer

Dorset & Wiltshire Fire & Rescue Service

Five Rivers Health & Wellbeing Centre

Hulse Road | Salisbury | SP1 3NR

01722 691315

dwfire.org.uk

@DWFireRescue

Internet e-mail is not to be regarded as a secure means of communication.
Dorset & Wiltshire Fire and Rescue Service monitors all Internet e-mail
activity and content. This communication and any files transmitted with it
is intended for the person(s) to whom it is addressed and may be
confidential, legally privileged and protected in law. Unauthorised use,
disclosure, copying or distribution is prohibited. Please notify the
sender if received in error then delete it from your system. Opinions
expressed in this communication may not be official policy. Whilst every
effort is made to carefully choose websites that we may provide links to,
Dorset & Wiltshire Fire and Rescue Service cannot guarantee the standards
of these sites. Virus Disclaimer: Dorset & Wiltshire Fire and Rescue
Service takes all reasonable steps to ensure electronic communications are
protected from virus infection but cannot accept any liability for any
loss or damage sustained as a result of software viruses. Intended
recipients are responsible for carrying out virus checking as is necessary
before opening any attachments.

References

Visible links
1. mailto:[email address]
2. http://www.ico.gov.uk/