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DWP's contract with CHDA - No response to complaints

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Dear Department for Work and Pensions,

It appears that you repeatedly ignore alot of requests and fail in your duty to disclose information, often citing policy, laws etc, that are either invalid or do not apply.

I request the following:

All information pertaining to the Contract that you have with the CHDA.

What is the timescale from application of ESA to a "not fit for purpose" unlawful, degrading, bias WCA?

If this timescale exceeds your contractual timescale, what is the procedure that the DWP must take to investigate the CHDA not fulfilling it's contract?

If the contract has been breached, why do you not take legal action against the CHDA for breach of contract?

What is the longest time taken from application of ESA to WCA?

It has cropped up many times, that letters have been ignored by the DWP, yet can be proven they have been received. Why is this?

Are your decision makers at the DWP medically trained and if not, what medical evidence do they obtain, in order to make a decision on a Face to Face assessment?

What is the cost of an assessment that the DWP pay the CHDA?

What is the cost of cancelled appointments by the CHDA?

Why do the CHDA request that you sign a form not to disclose information from a recorded assessment to the public, when the DPA states quite clearly, that if it is in the publics best interest, the defence is acceptable?

Why do the CHDA state that you cannot make a covert recording, yet the law states that you have the right to record anyone?

Could you also state, why the WCA does not take into account the persons well being from day to day?

Could you also state, why the CHDA refuse to give any details of a persons qualifications prior to an assessment being made? The excuse of personal details is ludicrous. They are public servants.

Yours faithfully,

Max Kerley

DWP freedom-of-information-requests, Department for Work and Pensions

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DWP Health Services Correspondence, Department for Work and Pensions

1 Attachment

Dear M Kerley,
 
Please see our response to your recent Freedom of Information request.
 
Yours sincerely
 
DWP Health Services Correspondence Team
 
 

DWP Health Services Correspondence, Department for Work and Pensions

1 Attachment

Dear M Kerley,
 
Please see our response to your recent Freedom of Information request.
 
Yours sincerely
 
DWP Health Services Correspondence Team
 
 

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'DWP's contract with CHDA - No response to complaints'.

You give your excuse for failing to reply with my request as "We estimate that the cost of complying with your request would exceed the statutory costs threshold and under section 12 of the Freedom of Information Act." This excuse is laughable and clearly invalid.

The majority of the questions posed to you, are clearly simple to answer and would not in any way exceed the threshold and these are answers that the majority of employees in the DWP would be able to answer and would in no way require a vast amount of resources nor time.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/d...

Yours faithfully,

Max Kerley

DWP freedom-of-information-requests, Department for Work and Pensions

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been accepted by the DWP FoI mailbox.
 
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information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
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For further information on the Freedom of Information Act within DWP
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[1]http://www.dwp.gov.uk/freedom-of-informa...
 

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DWP Health Services Correspondence, Department for Work and Pensions

1 Attachment

Dear M Kerley,
 
Please see our response to your recent Internal Review request.
 
Yours sincerely
 
DWP Health Services Correspondence Team
 
 

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'DWP's contract with CHDA - No response to complaints'.

You have failed to answer the questions.

What is the timescale from application of ESA to a "not fit for purpose" unlawful, degrading, bias WCA? I am informed, that this is 13 weeks. Is this the case? If so, then why is it, that according to data uncovered online, an individual is now still on assessment rate for over 2 years in which his file has gone missing and upon further discussion, it has been divulged that the CHDA/DWP sent this via a purple polylope that wasn't tracked nor traced?

If this timescale exceeds your contractual timescale, what is the procedure that the DWP must take to investigate the CHDA not fulfilling it's contract? You have a contract with the CHDA,that so far is performing far worse than ATOS. Surely if a service that you pay for is not performing, then you are required to take action.

If the contract has been breached, why do you not take legal action against the CHDA for breach of contract? Why is the DWP failing in it's obligation to invetigate and take action against the CHDA for excessive timescales and criminal conduct?

What is the longest time taken from application of ESA to WCA? Would you like me to supply the details of the longest that I have ever heard of?

It has cropped up many times, that letters have been ignored by the DWP, yet can be proven they have been received. Why is this? It's a simple question.

Are your decision makers at the DWP medically trained and if not, what medical evidence do they obtain, in order to make a decision on a Face to Face assessment? This would not take one person over 3 days to complete.

What is the cost of an assessment that the DWP pay the CHDA? See above.

What is the cost of cancelled appointments by the CHDA? See above.

Why do the CHDA request that you sign a form not to disclose information from a recorded assessment to the public, when the DPA states quite clearly, that if it is in the publics best interest, the defence is acceptable? Simple to answer.

Why do the CHDA state that you cannot make a covert recording, yet the law states that you have the right to record anyone? Again, simple to answer.

Could you also state, why the WCA does not take into account the persons well being from day to day? Simple to answer.

I have another question. In order to comply with the DPA, the DWP is required to keep up to date and accurate information and process it fairly. Should an ESA 113 be 2 years old and this is still being used for an assessment, is this not a breach of the DPA?

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/d...

Yours faithfully,

Max Kerley

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

References

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DWP Health Services Correspondence, Department for Work and Pensions

1 Attachment

Dear M Kerley,
 
Please see our response to your recent request for an Internal Review.
 
Yours sincerely
 
DWP Health Services Correspondence Team
 
 

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'DWP's contract with CHDA - No response to complaints'.

I have no problem whatsoever in continuing this course of action, as it further highlights the corruption, incompetence and misconduct of the DWP.

The questions posed are clear to anyone, that the cost would not in any way exceed the threshold and is information that any DWP chimpanzee would have the answer too.

[ GIVE DETAILS ABOUT YOUR COMPLAINT HERE ]

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/d...

Yours faithfully,

Max Kerley

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

References

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1. http://www.dwp.gov.uk/freedom-of-informa...

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'DWP's contract with CHDA - No response to complaints'.

This is long overdue.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/d...

Yours faithfully,

Max Kerley

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

References

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1. http://www.dwp.gov.uk/freedom-of-informa...

DWP Health Services Correspondence, Department for Work and Pensions

1 Attachment

Dear M Kerley,
 
Please see our response to your recent request for an Internal Review.
 
Yours sincerely
 
DWP Health Services Correspondence Team
 
 

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'DWP's contract with CHDA - No response to complaints'.

The questions are plain and simple and any employee of the DWP must be in possession of the answers.

I have recently encountered an indivdual who has been making public the criminal conduct of the DWP and I request that you answer the questions posed in the interests of honesty and candour.

I put it to you, what is the timescale from application of ESA to assessment and would you consider 2 years to be unacceptable?

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/d...

Yours faithfully,

Max Kerley

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

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1. http://www.dwp.gov.uk/freedom-of-informa...

DWP Health Services Correspondence, Department for Work and Pensions

1 Attachment

Dear M Kerley,
 
Please see our response to your recent request for an Internal Review.
 
Yours sincerely
 
Correspondence Team
Contracted Health and Employment Services
 

show quoted sections

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'DWP's contract with CHDA - No response to complaints'.

The response regarding questions 1-3 is invalid. It is at the very least, laughable and without merit.

The questions I relate too are as follows:

1. What is the timescale from application of ESA to a "not fit for purpose" unlawful,
degrading, bias WCA?

2. If this timescale exceeds your contractual timescale, what is the procedure that the
DWP must take to investigate the CHDA not fulfilling it's contract?

3. If the contract has been breached, why do you not take legal action against the CHDA
for breach of contract?

Your response:

Q’s 1-4. DWP does not measure between the specific events that you have requested.
Statistics are however published in relation to the time taken from the application stage to the
DWP decision and also from referral of the claim to CHDA to the Healthcare Professional
(HCP) recommendation. I note that within our response dated 7 November 2017 (IR511), to
your Internal Review request you were provided with a link to the relevant statistics.
For your assistance I have provided the link again:
https://www.gov.uk/government/collection...
work-capability-assessment
The latest data was released on 14 September 2017 and page 11 of the Quarterly Official
Statistics Bulletin and 17 and 18 of the supporting data tables may be of most interest to you.

So are you telling me, that there is in no way a timescale in which a person application must be addressed? I find that impossible to believe and I ask that you again answer the questions fully and provide evidence of your responses.

If the DWP were to have no timescale, I'd imagine that there would be no structure and the claims process would be even worse than it is now. Come on. Pull the other one. One only has to look att he news to see theconcerns regarding the timescale of payment with UC. ESA should be no different and that a timescale is set. I'm asking you to provide a timescale in which a person should be assessed once their application has been made. I know you to be a liar, as it is common knowledge that there is a time scale average. I wish to know what the contract states in regards to an applkication and a subsequent assessment.

Now, as there is a general guideline regarding the timescale of application to assessment, should this fall out of the timescale, especially by a substantial amount, the DWP does have a process for compensation and should investigate as to why there has been undue delay.

So again, you clearly do have the answer to question 2.

Again regarding question 3, are you now claiming, that tere is no timescale in the contract between yourself and the CHDA? Come on. The world can see your blatant "beating about the bush" attitude and clearly making an effort to avoid answering the questions.

So I ask that you answer the questions fully and provide evidence.

I have not asked for outcomes of assessments, I have asked you for the timescale written in the contract, from application by a claimant to a claimants assessment.

The DWP is also fully required to abide by it';s contractural responsibilities with regards to a claimant.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/d...

Yours faithfully,

Max Kerley

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

show quoted sections

References

Visible links
1. http://www.dwp.gov.uk/freedom-of-informa...

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'DWP's contract with CHDA - No response to complaints'.

Just to make you aware, the link that you gave in invalid.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/d...

Yours faithfully,

Max Kerley

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

show quoted sections

References

Visible links
1. http://www.dwp.gov.uk/freedom-of-informa...

DWP Health Services Correspondence, Department for Work and Pensions

1 Attachment

Dear M Kerley,
 
Please see our response to your recent request for an Internal Review.
 
Yours sincerely
 
Correspondence Team
Contracted Health and Employment Services
 

show quoted sections

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