Dear Sir or Madam,
Please provide a breakdown, for the last five years, starting with the last full reporting year, of the number of complaints against the DWP(and any previous names by which it may have been known)for Disability Discrimination;
a. By employees of the DWP,
b. By clients/claimants,
Provide a break down of now many of these cases have;
c. Been dealt with under the DWP complaint procedure, both staff and client complaints procedures,
d. Resulted in court action or statutory action against the DWP(and any previous names by which it may have been known),
e. The the number of Court or statutory adjudicated cases that were for the DWP,
f. The number of Court or statutory adjudicated cases where the DWP was found to have breached the Disability Discrimination Act,
g.The number of cases where the DWP was found to have breached the Disability Discrimination Act,
h. The minimum damages paid by the DWP to any claimant,
i. The maximum damages paid to any clamant,
j. The mean calculated damages that the DWP were required to pay,
k. The standard standard deviation from the mean concerning damages that the DWP were required to pay,
Could you also provide the Policy Document and or Policy Documents used by the DWP for the monitoring of compliance with the the Disability Discrimination Act, and all associated legislation, including internal policy on compliance with the Disability Discrimination Act and staff compliance with any and all obligations under the Disability Discrimination Act.
Please provide your reply in Acrobat Pdf format.
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