DWP spends £48,000 on Chrysalis Effect, NLP, Hypnosis & Time Line Therapy - 95% success

Frank Zola made this Freedom of Information request to Department for Work and Pensions

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The request was successful.

Dear Department for Work and Pensions,

RE: £48,000 of Public Funds spent by DWP on Start Smiling Again's Chrysalis Effect, NLP, Hypnosis and Time Line Therapy - South West Wales - Stress Management Programme - with a "95%" rate of success. https://www.contractsfinder.service.gov....

With regards the self-proclaimed "Harley Street Therapist" David Rahman of 'Start Smiling Again' (SSA) [1], he states on his website http://startsmilingagain.com/ that
SSA is:

"Approved UK Government provider for stress and anxiety management (SAM).
An official provider for stress and anxiety management for the UK Government Department For Work And Pensions (DWP)."

Please disclose the documents and information you hold that confirm you have "Approved" SSA and endorse SSA as an "official provider for stress and anxiety management".
together with a list of other SAM providers you have "Approved" and details of how to apply for such DWP and UK Government approval and endorsement.

Please also disclose details of the evidence based research you have conducted into the use of:

Chrysalis Effect – M.E. & Chronic Fatigue
http://www.thechrysaliseffect.org/

NLP (Neuro-Linguistic Programming)
https://en.wikipedia.org/wiki/Neuro-ling...

Hypnosis
https://en.wikipedia.org/wiki/Hypnosis

Time Line Therapy
http://www.timelinetherapy.com/

for your 'customers', per use by DWP providers like SSA for SAM.

Please also disclose any information you hold that corroborates SSA's claim, with regards clinical depression and SAM, that being:

"95% of my clients have returned to normal health following a battle with clinical depression" and "95% of my clients have found the solution in Blueprint Therapy & Coaching".

Please also disclose a copy of Start Smiling Again's general, Data Protection and Consent information and forms provided to DWP 'customers', with regards your £48,000 Stress Management Programme contract, awarded to SSA .

Yours faithfully,

Frank Zola

[1] SSA references from
http://startsmilingagain.com/
2014 website archive https://web.archive.org/web/201412180952...
Approved
"Approved UK Government provider for stress and anxiety management.
An official provider for stress and anxiety management for the UK Government Department For Work And Pensions (DWP)."
http://s2.postimg.org/qq1rlah1l/approved...
Depression
http://s17.postimg.org/puw3tnrin/depress...
Harley Street
http://s24.postimg.org/cuefehqtx/harleys...
Supplier's address
"Oaktree Parc Clinic Swansea West Glamorgan SA7 9JR"
https://www.contractsfinder.service.gov....
95% success
http://s13.postimg.org/63li4lqqf/image.png
Qualifications
http://s23.postimg.org/dxszsky3v/qualifi...

DWP freedom-of-information-requests, Department for Work and Pensions

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Frank Zola left an annotation ()

JoBrodie left an annotation ()

I've not submitted the complaint about the claims made on this website to the Advertising Standards Authority because the website is currently offline ('under construction') so the claims aren't there at the moment.

Hopefully the claims are being amended or removed so that there'll be no need for an ASA complaint when the website is restored. Glad to see that this FOI request has been submitted about the evidence accepted by the DWP for the therapy however, thanks.

Jo

Frank Zola left an annotation ()

Full list of therapy products and services by "Harley Street Therapist" David Rahman of 'Start Smiling Again'
anger management
anxiety management
bereavement counselling
clinics
cognitive behavioural therapy
emotional problem counselling
individual therapy
mental health
neuro linguistic programming therapy
overcoming fears
panic attacks treatment
post traumatic stress disorder treatment
private clinics
psychoanalytic psychotherapy
psychologists
psychotherapy
self esteem counselling
sexual problem counselling
sleep problems
stress management
therapy
trauma counselling
weight loss clinics
Life Coaching
NLP
CBT
Time Line Therapy
Hypnosis
http://www.yell.com/biz/start-smiling-ag...
http://s17.postimg.org/xw23qvpum/therapy...

JayneL left an annotation ()

The Care Quality Commission has no records of neither the owner of Start Smiling again not the Company, ergo it appears they have not been inspected! http://www.cqc.org.uk/search/services/me...

Frank Zola left an annotation ()

Dear DWP freedom-of-information-requests,

Additionally

Please also disclose details of the evidence based research the DWP
have conducted into:

- Supernova Therapy*

used by your SAM provider SSA.

Below is a list of the 28 products and services offered by SSA, please indicate which the DWP has contracted SSA to provide to Jobcentre 'customers'?

1 anger management
2 anxiety management
3 bereavement counselling
4 clinics
5 cognitive behavioural therapy
6 emotional problem counselling
7 individual therapy
8 mental health
9 neuro linguistic programming therapy
10 overcoming fears
11 panic attacks treatment
12 post traumatic stress disorder treatment
13 private clinics
14 psychoanalytic psychotherapy
15 psychologists
16 psychotherapy
17 self esteem counselling
18 sexual problem counselling
19 sleep problems
20 stress management
21 therapy
22 trauma counselling
23 weight loss clinics
24 Life Coaching
25 NLP
26 CBT
27 Time Line Therapy
28 Hypnosis

Yours sincerely,

Frank Zola

* David Rahman

Title
Coach & Blueprint Therapist at Start Smiling Again
Demographic info
Cardiff, United Kingdom | Health, Wellness and Fitness

Current
Coach, Therapist, Mentor and Public Speaker at Start Smiling Again
Past
Personal & Executive Coach at Marly Coaching, Owner at Marly Coaching, Optometrist at David Rahman
Education
Bristol University Business School, Inspire 360 Coach Training, Cardiff University, Cardiff University / Prifysgol Caerdydd
Summary
Through a process I have developed called Supernova Therapy, which is a combination of therapies and coaching, I focus in helping people 'start smiling again'. So many people need help and do not know where to turn, as family and friends always have their 'opinion' on their life. Supernova Therapy Chrysalis Effect Practitioner - M.E. & Chronic Fatigue Diploma NLP (Neuro-Linguistic Programming) Diploma Hypnosis Diploma Time Line Therapy Diploma Advanced Certificate Coaching I have almost 10 years’ experience as a therapist and coach, specializing in depression, high stress, chronic fatigue and M.E. I am totally committed to helping people change areas of their life they’re not happy with and working with them to realise their full potential. Whether you suffer from stress, anxiety, depression or M.E., everyday life can become a struggle. People may feel frustrated and misunderstood, be experiencing anxiety and tiredness, or just feel unable to cope with the daily challenges of life. Through a combination of therapy and coaching I have helped clients address those problems. Each session will encourage them to think differently, helping them to combat negative emotions, build confidence and improve self-esteem. By creating a compelling future, life seems worthwhile once again. I have worked with a diverse clientele ranging from housewives to professionals to corporate entities to charities. My ultimate goal is to take my brand of therapy and coaching to a worldwide base, as I've seen the powerful results attained.
http://uk.linkedin.com/pub/dir/David/Rah...

JayneL left an annotation ()

Thanks Frank I have requested all inspection records as suggested

CD Official Correspondence, Department for Work and Pensions

1 Attachment

Dear Mr Zola
 
Please see the attached letter.
 
 
Official Correspondence Team
People, Communication and Capability | Please consider the environment
before printing.
 
 
 
 

show quoted sections

CD Official Correspondence, Department for Work and Pensions

1 Attachment

Dear Mr Zola
 
Please see the attached letter.
 
 
Official Correspondence Team
People, Communication and Capability | Please consider the environment
before printing.
 
 
 
 

show quoted sections

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'DWP spends £48,000 on Chrysalis Effect, NLP, Hypnosis & Time Line Therapy - 95% success'.

When you send a final reply to an FOI request, you usually include a full copy of the FOI request, in this instance you did not, consequently you did not provide any response to the following:

"Please disclose the documents and information you hold that confirm
you have "Approved" SSA [Start Smiling Again] and endorse SSA as an "official provider
for stress and anxiety management". together with a list of other SAM providers you have "Approved" and details of how to apply for such DWP and UK Government approval and
endorsement."

and

"Please also disclose details of the evidence based research you
have conducted into the use of:

Chrysalis Effect – M.E. & Chronic Fatigue
http://www.thechrysaliseffect.org/

NLP (Neuro-Linguistic Programming)
https://en.wikipedia.org/wiki/Neuro-ling...

Hypnosis
https://en.wikipedia.org/wiki/Hypnosis

Time Line Therapy
http://www.timelinetherapy.com/

for your 'customers', per use by DWP providers like SSA for SAM [stress and anxiety management]"

and

"Please also disclose any information you hold that corroborates
SSA's [Start Smiling Again] claim, with regards clinical depression and SAM, that being:

"95% of my clients have returned to normal health following a
battle with clinical depression" and "95% of my clients have found
the solution in Blueprint Therapy & Coaching"."

and

"Please also disclose a copy of Start Smiling Again's general, Data
Protection and Consent information and forms provided to DWP
'customers', with regards your £48,000 Stress Management Programme
contract, awarded to SSA ."

A fully copy of my FOI request is shown below.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/d...

Yours faithfully,

Frank Zola

19 July 2015

Dear Department for Work and Pensions,

RE: £48,000 of Public Funds spent by DWP on Start Smiling Again's
Chrysalis Effect, NLP, Hypnosis and Time Line Therapy - South West
Wales - Stress Management Programme - with a "95%" rate of success.
https://www.contractsfinder.service.gov....

With regards the self-proclaimed "Harley Street Therapist" David
Rahman of 'Start Smiling Again' (SSA) [1], he states on his website
http://startsmilingagain.com/ that
SSA is:

"Approved UK Government provider for stress and anxiety management
(SAM).
An official provider for stress and anxiety management for the UK
Government Department For Work And Pensions (DWP)."

Please disclose the documents and information you hold that confirm
you have "Approved" SSA and endorse SSA as an "official provider
for stress and anxiety management".
together with a list of other SAM providers you have "Approved" and
details of how to apply for such DWP and UK Government approval and
endorsement.

Please also disclose details of the evidence based research you
have conducted into the use of:

Chrysalis Effect – M.E. & Chronic Fatigue
http://www.thechrysaliseffect.org/

NLP (Neuro-Linguistic Programming)
https://en.wikipedia.org/wiki/Neuro-ling...

Hypnosis
https://en.wikipedia.org/wiki/Hypnosis

Time Line Therapy
http://www.timelinetherapy.com/

for your 'customers', per use by DWP providers like SSA for SAM.

Please also disclose any information you hold that corroborates
SSA's claim, with regards clinical depression and SAM, that being:

"95% of my clients have returned to normal health following a
battle with clinical depression" and "95% of my clients have found
the solution in Blueprint Therapy & Coaching".

Please also disclose a copy of Start Smiling Again's general, Data
Protection and Consent information and forms provided to DWP
'customers', with regards your £48,000 Stress Management Programme
contract, awarded to SSA .

Yours faithfully,

Frank Zola

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

show quoted sections

References

Visible links
1. http://www.dwp.gov.uk/freedom-of-informa...

CD Official Correspondence, Department for Work and Pensions

2 Attachments

Dear Mr Zola
 
Please see the attached letter.
 
 
Official Correspondence Team
People, Communication and Capability | Please consider the environment
before printing.
 
 
 
 

show quoted sections

JayneL left an annotation ()

You may be interested to know that 'Start Smiling' is not registered with Healthcare Inspectorate Wales, or any other official body that would ratify/inspect their services!
https://www.whatdotheyknow.com/request/i...

Jayne

CD Official Correspondence, Department for Work and Pensions

1 Attachment

Dear Mr Zola
 
Please see the attached letter.
 
 
 
Official Correspondence Team
People, Communication and Capability | Please consider the environment
before printing.
 
 
 
 

show quoted sections