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DWP claimants publishing recordings online 2020/21

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Dear Information Commissioner's Office,

In an FOI response in 2012 the DWP disclosed the following:

'Text to include in letter to a claimant intending to publish, or who has published telephone/video recordings on the internet: 

You have asked to have your interview with Departmental officials recorded. It is your right to do so.

 However, you should know that you are entitled to record your business with DWP if the recordings are to be used by you for domestic purposes only, that is your personal, family, or household affairs (including recreational purposes), 

Publishing the recordings on the internet, or in any other way, may not be treated as a domestic purpose and may indicate that you are acting in law as a data controller under the Data Protection Act. If you intend to make the contents of your recording publicly available you need to notify the Information Commissioner of your actions.  

The Information Commissioner is Parliament’s independent regulator of the Data Protection Act and he may take formal enforcement action to ensure your compliance with the Act. It is a criminal offence for a data controller to process personal information if they have not registered this with the Information Commissioner.

 *[Please confirm to me that you have understood this letter and that no [further] use of the material will be made on the internet. If not we intend to alert the Information Commissioner to your unacceptable behaviour].  

*[If you are not satisfied with the service that you have experienced from Jobcentre Plus/ PDCS* then arrangements can be made for you to discuss your concerns with a senior manager. Please let me know if you wish to arrange such a meeting.]  

* delete as appropriate 

https://www.whatdotheyknow.com/request/1...

1. For the year 2020/21, please provide the number of DWP claimants who notified you of their intention to make publicly available the contents of recordings involving DWP staff.

2. For the year 2020/21, please provide the number of DWP claimants you contacted regarding the potentially criminal publication of recordings involving DWP staff.

Yours faithfully,

J Roberts

icoaccessinformation, Information Commissioner's Office

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ICO Casework, Information Commissioner's Office

11 June 2021

Our reference: IC-111557-Y7H3 

Dear J Roberts,

Thank you for your recent request for information. We received your
request on 10 June 2021. Your request will be allocated to an Information
Access Officer who will contact you under the reference number above in
due course.
Under statutory timeframes our response to your request is due by 8 July
2021. However, due to the pandemic it may not be possible to respond to
your request by this date. The ICO has arrangements in place in accordance
with UK Government guidelines to stop the spread of COVID-19, and we
continue to experience high demand for our services despite our reduced
capacity. 
If you have any queries about this information request you may email us,
quoting our reference number in the subject line. Please note that
Information Access Officers are only able to address information requests
to ICO; they are unable to assist with complaints to ICO, or to provide
general advice about the legislation we oversee.  
Our privacy notice explains what we do with the personal data you provide
to us when you make an information request: 
https://ico.org.uk/global/privacy-notice...
Thank you for your interest in the work of the Information Commissioner's
Office.
Yours sincerely,
Eluned Cook  
Information Access Support Officer
Information Commissioner’s Office 

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
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We don't know whether the most recent response to this request contains information or not – if you are J Roberts please sign in and let everyone know.