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DWP are reintroducing Claimant Commitments (CCs) and Action Plans (APs) for all ESA claimants in a phased approach

Frank Zola made this Freedom of Information request to Department for Work and Pensions

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Dear Department for Work and Pensions,

Please email me your procedures, guidance, stoplights and information produced on your intranet aimed at Jobcentre staff and Work Coaches in connection to:

"We are reintroducing Claimant Commitments (CCs) and Action Plans (APs) for all ESA claimants in a phased approach."
Touchbase – 18th June 2021
https://dwptouchbase.wordpress.com/2021/...

Does the use of the word "all" in the above quote also refer to those in the ESA Support Group and if so, how?

Yours faithfully,

Frank Zola

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DWP Central FOI Team,

2 Attachments

Dear Frank Zola,

I am writing in response to your request for information, received 18th
June.

Yours sincerely,

DWP Central FoI Team

J Roberts left an annotation ()

'The effectiveness of the claimant commitment in Universal Credit

A study by the Social Security Advisory Committee
Occasional Paper No. 21

Given its importance, we wanted to find out how well they are working. How effective are claimant commitments in supporting people into work or progression within work? Do they set out clear expectations of what actions are needed in return for benefit payments? How do work coaches use commitments in interacting with claimants?'

https://assets.publishing.service.gov.uk...

' Government response to SSAC report on the effectiveness of the Claimant Commitment in Universal Credit — September 2021'

Published 9 September 2021

https://www.gov.uk/government/publicatio...

We don't know whether the most recent response to this request contains information or not – if you are Frank Zola please sign in and let everyone know.