DWP and telephone service providers

The request was refused by Department for Work and Pensions.

Dear Sir or Madam,

Please can you provide information on all meetings between the Department for Work and Pensions in the years 2007 and 2008 including at ministerial level with telephone service providers and to publish any minutes of these meetings.

Yours faithfully,

Chevalier Bradistini

DWP Adelphi Freedom-of-Information-Request, Department for Work and Pensions

This is an automated confirmation that your request for information has
been received at the DWP Central FoI Team.

We will forward your request to the relevant information owner within the
Department who will respond to you direct.

Should you also have any further queries in connection with this request
do please contact us.

For further information on the Freedom of Information Act within DWP
please click on the link below.

[1]http://www.dwp.gov.uk/foi/

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Lamb Christopher CIT PERFORMANCE MANAGEMENT DIVISION, Department for Work and Pensions

1 Attachment

Dear Chevalier Bradistini

Please find attached an update on your recent Freedom Of Information
request.

Best regards

Chris

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Dear Lamb Christopher CIT PERFORMANCE MANAGEMENT DIVISION,

Thank you for your response, to clarify, please provide information on all meetings between the Department for Work and Pensions in the years 2007 and 2008 including at ministerial level with telephone service providers in connection with changes to existing telephony infrastructure and management information systems to improve queue management and to provide improved data to help monitor and develop the telephony system. Please include any minutes of these meetings

Yours sincerely,

Chevalier Bradistini

Dear Christopher Lamb

CIT PERFORMANCE MANAGEMENT DIVISION

This request is now overdue a response. By law, the response had to be made no later than 29 September 2008. Under the Freedom of Information Act you should have replied by now, and are breaking the law.

Yours sincerely,

Bradistini

Lamb Christopher CIT PERFORMANCE MANAGEMENT DIVISION, Department for Work and Pensions

1 Attachment

Bradistini

Please find attached the response to your Freedom of Information
Request. Please accept my apologies for the late response.

Best regards

Chris

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