Duty of care enforcement contracts

steve made this Freedom of Information request to Stoke on Trent City Council

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Dear Stoke on Trent City Council,

under freedom of information can you please confirm

under your enforcement contracts for business rate collections the council has a duty of care for the debtor or victims of any errors via the

Local authorities (contracting out of tax billing, collection and enforcement functions) order 1996

and this duty of care is indemnified by the enforcement agents in order to protect the public purse

Yours faithfully,


Yours faithfully,


Stoke on Trent City Council

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Dear Steve


Your request for information ref: SOT-101490


Section 8(1) of the Freedom of Information Act 2000 sets out the
requirements of a valid request and says that a request must, amongst
other things, 'state the name of the applicant and address for


As you have not provided a name, your request is not valid under the terms
of the Act.


ICO guidance states “a title and/or first name with surname satisfies the
requirement for provision of a real name”.


If you wish to continue with your request, please contact
[1][Stoke on Trent City Council request email] and provide a name to which we can correspond.


Yours sincerely


Information Rights Team


Information Rights

Floor 2 Civic Centre Glebe Street

Stoke-on-Trent ST4 1HH

City of Stoke-on-Trent 

t 01782 232853, 01782 233020, 01782 233732, 01782 235965

e [2][Stoke on Trent City Council request email]




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