Durham Controlled Parking Zone and Parking Shop information request.
Dear Durham County Council,
Please can you provide me with the following information:
1. The number of residents' permits and business permits in circulation at present (or at last reasonable audit) in Durham City Controlled Parking Zone (CPZ).
2. The number of Penalty Charge Notices issued during the last year (eg 2009, or Feb-Feb or other).
2.1 The number of these charges successfully disputed.
2.2 The number of these charges unsuccessfully disputed.
2.3 The number of charges paid within the 50% discount period.
2.4 The number of charges paid within the allowed time.
2.5 The number of charges unpaid within the allowed time.
3.1 How many pay and display machines are there in Durham City?
3.2 How often are they serviced/emptied of cash?
3.3 How many incidents of vandalism were there last year?
3.4 How many breakages were there last year?
3.5 How many tickets were purchased last year?
3.6 What were the revenues last year?
4.1 How many people are employed by Durham County Council to oversee parking enforcement in Durham City?
4.2 What proportion of the staff patrol the City and what proportion work as support staff in offices?
4.3 Could you also provide me with information regarding pay grades for these public employees?
4.4 How many days work were lost last year through illness or other?
4.5 How many serious incidents were reported involving Health and Safety implications last year?
5. What is the annual expenditure on IT in the Durham parking Shop?
6. What is the annual expenditure on coffee or other comestibles in the Durham parking Shop.
7. How many complaints were made to the County Council regarding Durham City parking last year?
8.1 How much does it cost to produce a book of visitor permits?
8.2 Are they made from recycled paper?
8.3 How many books were sold last year and in what proportion (day permits / 3 hour permits).
Yours faithfully,
Mr Dundas
Our Ref: 3223643
04-FEB-10
Dear Mr Dundas,
FREEDOM OF INFORMATION ACT - REQUEST FOR INFORMATION
I acknowledge your request for information received today.
Your request is being considered and if the information requested is held
by the County Council it will be sent to you within the statutory
timescale of 20 working days as defined by the Freedom of Information Act
2000, subject to the information not being exempt or containing a
reference to a third party.
If appropriate, the information will be provided in paper copy, normal
font size. If you require alternative formats, e.g. language, audio,
large print, etc. then please let me know.
For your information, the Act defines a number of exemptions that may
prevent release of the information you have requested. There will be an
assessment and if any of the exemption categories apply then the exempt
information will not be released. You will be informed if this is the
case, including your rights of appeal.
If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken on whether or not to
release the information to you.
There may a fee payable for this information to cover photocopying,
postage and any other production costs. This will be considered and you
will be informed if a fee is payable. In this event the fee must be paid
before the information is processed and released. The 20 working day time
limit for responses is suspended until receipt of the payment.
In line with the Information Commissioner's directive on the disclosure of
information under the Freedom of Information Act 2000 your request will
form part of our disclosure log. Therefore, a version of our response
which will protect your anonymity will be posted on Durham County Council
website.
If you have any queries or concerns then please contact:
Freedom of Information / Data Protection Coordinator
Durham County Council
Assistant Chief Executive's Office
Room 4/10
County Hall
Durham
DH1 5UF
Tel: 0191 383 3815
Email: [Durham County Council request email]
Further information is also available from the Information Commissioner
at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 745
Fax: 01625 524 510
Email: [email address]
www.informationcommissioner.gov.uk
Yours sincerely,
Neale Boswell
Freedom of Information Team
Our Ref: 3223643
15-FEB-10
Dear Mr Dundas,
FREEDOM OF INFORMATION ACT - REQUEST FOR INFORMATION
Your request for information on Durham's Controlled parking zone and
parking shop, received on 04-FEB-2010, has now been considered.
You requested: 1. The number of residents' permits and business permits in
circulation at present (or at last reasonable audit) in Durham City
Controlled Parking Zone (CPZ).
Our response: The attached annual report produced by Durham County
Council, outlines parking activity and contains the data requested.
2. The number of Penalty Charge Notices issued during the last year (eg
2009, or Feb-Feb or other).
Our response: Please see attached
2.1 The number of these charges successfully disputed.
Our response: Please see attached
2.2 The number of these charges unsuccessfully disputed.
Our response: Please see attached
2.3 The number of charges paid within the 50% discount period.
Our response: Please see attached
2.4 The number of charges paid within the allowed time.
Our response: Please see attached
2.5 The number of charges unpaid within the allowed time.
Our response: Please see attached
3.1 How many pay and display machines are there in Durham City?
Our response: 152
3.2 How often are they serviced/emptied of cash?
Our response: Serviced twice annually. Cash collection is sensitive
information and details cannot be released. Machine emptying schedules
vary and differ depending on location. .
3.3 How many incidents of vandalism were there last year?
Our response: 2
3.4 How many breakages were there last year?
Our response: 3
3.5 How many tickets were purchased last year?
Our response: Please see attached
3.6 What were the revenues last year?
Our response: Please see attached
4.1 How many people are employed by Durham County Council to oversee
parking enforcement in Durham City?
Our response: The County Council contract out parking enforcement to NSL
Ltd
4.2 What proportion of the staff patrol the City and what proportion work
as support staff in offices?
Our response: The County Council contract out parking enforcement to NSL
Ltd.
4.3 Could you also provide me with information regarding pay grades for
these public employees?
Our response: The County Council contract out parking enforcement to NSL
Ltd.
4.4 How many days work were lost last year through illness or other?
Our response: The County Council contract out parking enforcement to NSL
Ltd.
4.5 How many serious incidents were reported involving Health and Safety
implications last year?
Our response: The County Council contract out parking enforcement to NSL
Ltd.
5. What is the annual expenditure on IT in the Durham parking Shop?
Our response: The County Council contract out parking enforcement to NSL
Ltd.
6. What is the annual expenditure on coffee or other comestibles in the
Durham parking Shop.
Our response: The County Council contract out parking enforcement to NSL
Ltd.
7. How many complaints were made to the County Council regarding Durham
City parking last year?
Our response: There was one formal complaint made against the Parking
Services manager.
8.1 How much does it cost to produce a book of visitor permits?
Our response: The County Council contract out parking enforcement to NSL
Ltd.
8.2 Are they made from recycled paper?
Our response: The County Council contract out parking enforcement to NSL
Ltd.
8.3 How many books were sold last year and in what proportion (day permits
/ 3 hour permits).
Our response: The County Council contract out parking enforcement to NSL
Ltd.
If you are dissatisfied with the handling of your request please contact:
Freedom of Information / Data Protection Coordinator
Durham County Council
Assistant Chief Executive's Office
Room 4/10
County Hall
Durham
DH1 5UF
Tel: 0191 383 3815
Email: [1][Durham County Council request email]
After you have exhausted our internal appeals procedure you also have a
right of appeal to the Information Commissioner at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 745
Fax: 01625 524 510
Email: [email address]
Most of the documents that we provide in response to Freedom of
Information Act requests will be subject to copyright protection. In most
cases the copyright will be owned by Durham County Council. The copyright
in other documents may be owned by another person or organisation, as
indicated on the documents themselves.
You are free to use any documents supplied for your own use, including for
non-commercial research purposes. The documents may also be used for the
purposes of news reporting. However, any other type of re-use, for
example, by publishing the documents or issuing copies to the public will
require the permission of the copyright owner.
For documents where the copyright is owned by Durham County Council,
please contact me for details of the conditions on re-use.
For documents where the copyright is owned by another person or
organisation, you would need to apply to the copyright owner to obtain
their permission.
Yours sincerely,
Neale Boswell
Freedom of Information Team
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