Dual CD/ cassette recorders: development & implementation of guidelines

Myfanwy Nixon made this Freedom of Information request to Department for Work and Pensions

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was refused by Department for Work and Pensions.

Dear Department for Work and Pensions,

In your printed guidance "Understanding your Personal Independence Payment (PIP) assessment", it states "You'll need to provide your own recording equipment, which must be able to provide two identical copies on CD or cassette at the end of the consultation".

Please provide me with any internal records (including emails, meeting minutes, memos, chat transcripts, internal notes about how this guideline is to be implemented by assessors, etc) related to the development and application/implementation of this particular decision (that is, the decision that only CD or cassette machines would be acceptable; any material pertaining to the fact that digital recording devices would not be acceptable; and the requirement that copies should be able to be provided immediately).

Please also consider any information held by IAS (Independent Assessment Services) - or their previous incarnation ATOS - or on behalf of DWP for this purpose.

If the cost of complying with this request would exceed the appropriate limit of £600 that has been specified in regulations and for central Government, please advise me and I will narrow the request accordingly.

Many thanks.

Yours faithfully,

Myfanwy Nixon

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DWP Strategy Freedom of Information, Department for Work and Pensions

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Yours sincerely


DWP Strategy FoI Team




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Myfanwy Nixon left an annotation ()

I have marked this request as 'refused', which it has been - the DWP responded that "the cost of complying with your request would exceed the
appropriate limit for central Government, set by regulations at £600" - however they also provided guidance on how to narrow my request to fall within this limit, and were helpful in pointing to other material which might prove useful.