Draft Cressingham Gardens Estate structural survey

Joanne Parkes made this Freedom of Information request to Lambeth Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Lambeth Borough Council,

You recently responded to my FOI request relating to the Anglian windows warranties, to the effect that you weren't currently making any recourse to the windows warranties in relation to the huge costs of the windows repairs since 2004, and also the damage to properties caused by water ingress through the windows, their seals and surrounds. You state that you are considering an insurance claim. You state that even though the Tall survey report flags a problem with the quality of the installation, you are not confident as to what extent the windows are a problem, because the survey report is only a 'draft'.

https://www.whatdotheyknow.com/request/w...

However, my understanding is that the report was due to be finalised following further analysis of the roofs, not the windows, suggesting you were not questioning the report in relation to the windows.

I am aware that the Cressingham Gardens Tenants and Residents Association jointly commissioned the survey with Lambeth Council, which led to Tall carrying out survey inspections way back in 2013. The draft report was circulated in early January, but the final report does not seem to have been produced.

I therefore have the following questions:

1. When is the final report from Tall due?
2. What matters have been considered further to those in the draft?
3. If no final report is due, why? Has the contract been cancelled?
4. Has Tall been fully paid under its contract to conduct the survey?
5. If they haven't been fully paid, what percentage of the contract value is outstanding?

Yours faithfully,

Joanne Parkes

James De Cort, Lambeth Borough Council

Information request
Our reference: IR73249

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Dear Ms. Parkes
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 11 July
2014.
 
The full detail of your request is as follows:
 
I therefore have the following questions:

1. When is the final report from Tall due?
2. What matters have been considered further to those in the draft?
3. If no final report is due, why? Has the contract been cancelled?
4. Has Tall been fully paid under its contract to conduct the survey?
5. If they haven't been fully paid, what percentage of the contract value
is outstanding?
 
We are dealing with your request under the Freedom of Information Act 2000
and we aim to send a response by 8 August 2014 (which is 20 working days
beginning on the first working day after the date we received your
request).
 

Thank you for your interest in Lambeth Council.

Yours sincerely

Jennifer Shaw
Customer Services Officer
Freedom of Information Team
London Borough of Lambeth
 
Tel. 020 7926 9694
E-mail: [1][email address]
website: [2]www.lambeth.gov.uk
 
Olive Morris House
London
SW2 1RD
 
 
Lambeth - the co-operative council 
Disclaimers apply for full details see
http://www.lambeth.gov.uk/EmailDisclaime...
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References

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Jeanine Palmer2, Lambeth Borough Council

1 Attachment

Information request
Our reference: IR73249

--------------------------------------------------------------------------

Dear ‎Ms Parkes‏,
 
Thank you for your request for information received on 11 July 2014 .
 
Please find attached our response.
 
Thank you for your interest in Lambeth Council.
 

Jéanine Palmer

Complaints and Information Officer

Corporate Complaints Unit

London Borough of Lambeth

Enabling

Team Tel:  020 7926 0547

Website: [1]www.lambeth.gov.uk

Lambeth Town Hall

Brixton Hill

SW2 1RW

Lambeth – a cooperative council

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References

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Dear Lambeth Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Lambeth Borough Council's handling of my FOI request 'Draft Cressingham Gardens Estate structural survey'.

This FOI response appears to directly contradict your previous FOI response (details below) and I regard them, along with your subsequent explanation to the Information Commissioner's office, to be inadequate and obfuscatory.

The latest response by Jeanine Palmer (2) confirms the existence of a final report:

"The final report was completed in January 2014."

The previous response by Sara Thomson (1) refers to an interim report, and appears to cite this as a reason why you do not appear to be relying upon its conclusions in relation to the poorly installed windows, contributing to water ingress and therefore damp:

"The Council is currently considering interim survey findings in relation to Cressingham Gardens Estates from a number of sources. The survey referred to was an initial draft survey."

The Information Commissioner's office understands from his conversation with one of your officers, that you are saying the draft report was adopted as the final report by the end of January.

i) In light of this, please clearly state how the final report differs from the interim, for clarity, including those passages in full in your explanation.

ii) Please state whether you are considering the results of the final report or the interim report.

iii) Please investigate how it was permitted for the two FOI responses to be so unclear and contradictory.

iv) Please also explain why, when I asked what action you were taking with the windows as a result of the survey's findings, you stated you were currently only considering an "initial draft survey". By your own account, at the time of response (1) in July this year, the final report would have logically been the one under consideration.

v) Finally, if the interim report is in fact the final report and therefore the findings in relation to the windows can be relied upon, please properly answer my request as per the first FOI, ie: "Please outline the process you will now undertake to recoup the costs of the huge amount of damage caused to interiors of the properties by this water ingress, and to remedy the fault and the damage.”

(1)
https://www.whatdotheyknow.com/request/1...

(2)
https://www.whatdotheyknow.com/request/2...

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/d...

Yours faithfully,

Joanne Parkes

Internal review team, Lambeth Borough Council

Information request
Our reference: IR73249

--------------------------------------------------------------------------

Dear Ms. Parkes
 
Thank you for your request for a review received on 13 August 2014. I am
sorry that you are dissatisfied with our attempts to handle your request
under the Freedom of Information Act 2000
Please quote your case reference number, IR73249, in any further
correspondence about to this Internal Review request. 
The Council anticipates responding within a period of 20 working days
following the date of receipt; in this case that date is 11 September
2014.

 

Please send Freedom of Information requests / Internal Review Requests to
[1][Lambeth Borough Council request email]

 

Thank you for your interest in Lambeth Council.

 

Yours sincerely

 

George Day
Customer Services Officer
Freedom of Information Team
London Borough of Lambeth
 
Tel. 020 7926 9694
E-mail: [2][Lambeth Borough Council request email]
website: [3]www.lambeth.gov.uk
 
Olive Morris House
London
SW2 1RD
 
 
Lambeth - the co-operative council
Disclaimers apply for full details see
http://www.lambeth.gov.uk/EmailDisclaime...
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References

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1. mailto:[Lambeth Borough Council request email]
2. mailto:[email address]
3. http://www.lambeth.gov.uk/

Internal review team, Lambeth Borough Council

Information request
Our reference: IR73249

--------------------------------------------------------------------------

Dear Ms. Parkes 
 
Thank you for your request for an internal review received on 13 August
2014. I am sorry that you are dissatisfied with our attempts to handle
your request under the under the Freedom of Information Act 2000.
A copy of the Tall Survey you have requested is accessible via the
following link:
https://www.whatdotheyknow.com/request/t...

 

If you remain dissatisfied with the outcome of the review you have a
further right to appeal to the Information Commissioner, who regulates the
implementation of the Freedom of Information Act. The Commissioner can be
contacted at the following address:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Enquiry line: 0303 123 1113

 

Thank you for your interest in Lambeth Council.

 

James De Cort

Freedom of Information Coordinator

Complaints and Information Unit

 

Corporate Affairs

Enabling Cluster

London Borough of Lambeth

 

Tel: 07854 272 383

Email: [1][email address]

[2]www.lambeth.gov.uk

 

Room 210

Lambeth Town Hall

London

SW2 1RW

 

Lambeth – a cooperative council

 

"This email (and/or attachment) may contain information that is legally
privileged.  If you have received this in error please notify the sender
immediately"

 

 

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References

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Joanne Parkes left an annotation ()

This has been referred to the information commissioner, for two reasons:

1. The council is being vague and potentially withholding information.

2. The manner of the review response is wholly inadequate and fails to address any of my questions.

centralteam, Lambeth Borough Council

1 Attachment

Dear Ms Parkes

 

Thank you for your Freedom of Information Act request reference IR81257. 
Please find attached our response to the information you requested, which
was:

 

How was the £14million refurbishment estimate calculated for Cressingham
Gardens regeneration option one?

 

Please provide also a full financial breakdown showing the costs of the
individual items that make up the £14m estimate, eg roofing, windows,
rewiring, kitchens etc.

 

Please also detail the underlying assumptions relating to each item.

 

 

If you are dissatisfied

 

If you are dissatisfied with the way in which your Freedom of Information
request has been dealt with you can request an internal review.  Tell us
why you are unhappy with our response within 40 working days, and it will
be looked at afresh. We will aim to provide you with our review response
within 20 working days.

 

By email: [1][Lambeth Borough Council request email] (Please quote the reference number above)
or by writing to:

 

Freedom of Information
Olive Morris House Brixton Hill
London
SW2 1RD

 

 

If you remain dissatisfied with the outcome of the review you have a
further right to appeal to the Information Commissioner, who regulates the
implementation of the Freedom of Information Act.  The Commissioner can be
contacted at the following address:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Enquiry line: 0303 123 1113

 

Thank you for your interest in Lambeth Council.

 

 

Corporate Complaints Unit

London Borough of Lambeth

Finance and Resources Department

Team Tel:  020 7926 0547

Website: [2]www.lambeth.gov.uk

 

“If you have received this in error please delete all content and notify
the sender immediately."

 

 

 

 

 

Disclaimers apply for full details see
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References

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mailto:[Lambeth Borough Council request email]
2. http://www.lambeth.gov.uk/

Carter,Richard, Lambeth Borough Council

1 Attachment

Dear  Ms Parkes

 

I have consulted with the service area and they confirm that the attached
is the final version of the report which you have requested.   

 

I am sorry this was not provided to you sooner.   Do you wish me to look
into any further?

 

Kind regards

Richard Carter

FOI Co-ordinator

Corporate Complaints Unit

Corporate Affairs

Enabling

London Borough of Lambeth

 

mobile: 07710 026 240

email: [1][email address]

website: [2]www.lambeth.gov.uk

 

2nd Floor

Olive Morris House,

Brixton Hill,

London SW2 1RL

 

 

Lambeth - a cooperative council

 

"This email (and/or attachments) may contain information that is legally
privileged.  If you have received this in error please delete all content
and notify the sender immediately."

 

 

 

Disclaimers apply for full details see
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References

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2. http://www.lambeth.gov.uk/
http://www.lambeth.gov.uk/

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