Dr Foster costs

The request was partially successful.

Dear Health and Social Care Information Centre,

I would like to request a list of all payments made by IC to Dr Foster Ltd, Dr Foster Health, Dr Foster Intelligence, Dr Foster Research since 2006.

Yours faithfully,

D. Speers

D. Speers left an annotation ()

In recent major NHS system failures, there have been many references to Dr Foster info@drfoster.co.uk being used as a measure of identification of failure:
eg:
Mid-Staffordshire Foundation Trust
West London Mental Health Trust
Milton Keynes Foundation Trust Maternity Unit
Basildon and Turrock Foundation Trust

Therefore it would be useful to know just how much NHS money is being used for this service.

Enquiries, CRM,

Dear D Speers ,

Thank you for contacting the NHS IC Contact Centre

Thank you for your enquiry 'Freedom of Information request - Dr Foster
costs ' received on 15/12/2009 09:20 . Your enquiry has been logged and
we will do our best to resolve this as soon as possible.

Please quote reference number NIC-37076-DYVZ2 on all future communications
regarding this enquiry.

We are continually measuring our level of customer service and we may
invite you to participate in a very short survey. This survey is anonymous
and will be sent to you on resolution of your enquiry. No individual will
be identified and responses will only be viewed in aggregate.
If you do not wish to participate please advise us by e-mailing
[1][NHS Information Centre request email]

Kind Regards

Contact Centre Team
The NHS Information Centre for Health and Social care
Tel: 08453006016
E-Mail: [2][NHS Information Centre request email]
[3]http://www.ic.nhs.uk

Save Time. Save Effort.

Get faster, easier access to the information you need

[4]MyIC: Save time, save effort

References

Visible links
1. mailto:[NHS Information Centre request email]
2. mailto:[NHS Information Centre request email]
3. http://www.ic.nhs.uk/
4. http://www.ic.nhs.uk/myic

Enquiries, CRM,

Re: Enquiry Ref: NIC-37076-DYVZ2

Dear D Speers,

Re: Information Request – Freedom of Information Act 2000

I am writing to acknowledge that your request for information was received
by The Information Centre on 15th December 2009.

Your request is currently being considered. If The Information Centre is
able to provide you with the information you have requested, then under
the Freedom of Information Act you are entitled to receive it within 20
working days. We may need to contact you to clarify your request.

May I take this opportunity to explain the Freedom of Information Act in
more detail. The Act defines a number of exemptions which may prevent the
release of some or all of the information you have requested. The
Information Centre will assess your information request in light of the
exemptions. If exemptions do apply, then The Information Centre may
decide not to release all, or part, of the information you have
requested. I shall inform you if this is the case, and advise you of your
rights of appeal.

If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken by The Information
Centre as to whether to release the information to you. You will be kept
informed if this is the case.

The response to your request will be sent to you by email, however if you
require your response in any other format, please contact me to discuss a
suitable format.

The Information Centre will not normally charge a fee to provide you with
the information you have requested, unless the cost of dealing with your
request is more than £450. If it appears likely that your request will
cost more, I will write to you again asking if you are willing to pay the
fees incurred, clearly setting out what those fees will be (in accordance
with the Freedom of Information Act).

If you have any queries or should you wish to make a complaint about the
manner in which your request is being processed then please do not
hesitate to contact me at the above address in the first instance. Any
complaints will be investigated in accordance with the Information
Centre’s complaints procedure.

Further information about your rights under the Freedom of Information
Act, is available from the Information Commissioner’s Office, Wilmslow,
Cheshire and on the Information Centre’s website.

We will be in contact with you shortly.

Yours sincerely,

Contact Centre Team

The Information Centre for health and social care

1 Trevelyan Square
Boar Lane
Leeds
LS1 6AE

Tel: 0845 300 6016

E-mail: [1][NHS Information Centre request email]
[2]http://www.ic.nhs.uk

show quoted sections

Dear Enquiries, CRM,

Thank you for your prompt response, I appreciate your time.

Yours sincerely,

D. Speers

Enquiries, CRM,

Re: Enquiry Ref: NIC-37076-DYVZ2

Dear D Speers,

Our Information Governance team have asked that we forward on the below
request:

Please could you provide clarification on what you refer to as Dr Foster
Health as we are not aware of any corporate entity with this name.

Please advise. Many thanks.

Kind Regards,

James Smith

Contact Centre Team
The NHS Information Centre
1 Trevelyan Square
Boar Lane
Leeds
LS1 6AE

Tel: 0845 300 6016

E-mail: [1][NHS Information Centre request email]
[2]http://www.ic.nhs.uk

show quoted sections

Enquiries, CRM,

Re: Enquiry Ref: NIC-37076-DYVZ2

Dear D Speers,

Further to my previous email sent earlier, our Finance team would now also
like to seek clarification on the following:
By 2006 does the customer mean 01/01/06 or financial year 2006 (01/04/06
onwards)?

Please could you advise. Many thanks.

Kind Regards,

James Smith

Contact Centre Team
The NHS Information Centre
1 Trevelyan Square
Boar Lane
Leeds
LS1 6AE

Tel: 0845 300 6016

E-mail: [1][NHS Information Centre request email]
[2]http://www.ic.nhs.uk

show quoted sections

Dear Enquiries, CRM,

Thank you for the opportunity to clarify my FOI request and by 'Dr Foster Health' I am referring to a specific area of Healthcare that Dr Foster is involved in. I believe the publication of hospital guides et al fall into this category.

I hope this is of help to your Information Governance team.

Yours sincerely,

D. Speers

D. Speers left an annotation ()

Info on Dr Foster can be found on:
http://www.ask.com/web?&o=101881&...

Dear Enquiries, CRM,

Fiscal year is fine, thank you.

Yours sincerely,

D. Speers

Enquiries, CRM,

Dear D Speers ,

Further to your recent enquiry 'Freedom of Information request - Dr Foster
costs' received on 15/12/2009 09:20, it has been necessary to assign this
to our second line of support for further investigation.

Thank you for your patience and we will endeavour to keep you informed of
the status of your enquiry.

Please quote reference number NIC-37076-DYVZ2 in all future
communications regarding this enquiry.

Kind Regards

Contact Centre Team

The Information Centre for Health and Social Care

Tel: 08453006016

E-Mail: [1][NHS Information Centre request email]

[2]http://www.ic.nhs.uk

References

Visible links
1. mailto:[NHS Information Centre request email]
2. http://www.ic.nhs.uk/

Dear Enquiries, CRM,

Thank you for letting me know.
Seasons greetings

Yours sincerely,

D. Speers

Enquiries, CRM,

Dear D Speers,

Thank you for your patience, may I apologise for the delay in obtaining a
response to your enquiry 'Freedom of Information request - Dr Foster
costs' received on 15/12/2009 09:20. Enquiry reference number
NIC-37076-DYVZ2.

I can confirm this has been escalated to our specialist team who are still
dealing with your request.

We will endeavour to keep you informed of the status of your enquiry.

Kind Regards

Contact Centre Team

The Information Centre for Health and Social Care

Tel: 08453006016

E-Mail: [1][NHS Information Centre request email]

[2]http://www.ic.nhs.uk

References

Visible links
1. mailto:[NHS Information Centre request email]
2. http://www.ic.nhs.uk/

Dear Enquiries, CRM,

Thank you again for your communication and please let me know if you need further clarification.

Yours sincerely,

D. Speers

D. Speers left an annotation ()

Other FOI questions are being asked re Dr Foster costs and it's interesting to see other costs involved.
http://www.whatdotheyknow.com/request/fo...

Enquiries, CRM,

Dear D Speers

Thank you for your patience, may I apologise for the delay in obtaining a
response to your enquiry Freedom of Information request - Dr Foster costs
received on 15/12/2009 09:20 - reference number NIC-37076-DYVZ2

I can confirm this has been escalated to our specialist team who are still
dealing with your request.

We will endeavour to keep you informed of the status of your enquiry.

Kind Regards

Contact Centre Team
The Information Centre for Health and Social Care
Tel: 08453006016
E-Mail: [1][NHS Information Centre request email]
[2]http://www.ic.nhs.uk

References

Visible links
1. mailto:[NHS Information Centre request email]
2. http://www.ic.nhs.uk/

Dear Enquiries, CRM,

Ref:NIC-37076-DYVZ2

Thank you again for your update and I believe , given the holiday dates et al, under the terms of the FOI Act you have until 20th January to respond comprehensively to this FOI request. I look forward to receiving your comments by then.

Happy New Year
Yours sincerely,

D. Speers

Enquiries, CRM,

1 Attachment

Dear D. Speers

Please find attached the response from our Information Governance team
with regards to you recent Freedom of Information enquiry.

If you have any further enquiries please do not hesitate to get in touch.

We are continually measuring our level of customer service and invite you
to participate in a very short survey. This survey is anonymous and no
individual will be identified. Please follow the link to access our
survey. Thank you for your time.

[1]https://www.wave.ic.nhs.uk/Services/pane...

Kind Regards,

Ian Crewe

Contact Centre Team
The NHS Information Centre
1 Trevelyan Square
Boar Lane
Leeds
LS1 6AE

Tel: 0845 300 6016

E-mail: [2][NHS Information Centre request email]
[3]http://www.ic.nhs.uk

show quoted sections

Enquiries, CRM,

Dear D Speers ,

According to our records, your enquiry NIC-37076-DYVZ2 has been resolved
and we have now closed our enquiry log.

If you require any further assistance please do not hesitate to contact
us.

Kind Regards

Contact Centre Team
The NHS Information Centre for health and social care
Tel: 08453006016
E-Mail: [1][NHS Information Centre request email]
[2]http://www.ic.nhs.uk

Save Time. Save Effort.
Get faster, easier access to the information you need

[3]MyIC: Save time, save effort

References

Visible links
1. mailto:[NHS Information Centre request email]
2. http://www.ic.nhs.uk/
3. http://www.ic.nhs.uk/myic

Dear Enquiries, CRM,

Thank you for your FOI response and notification of closure on my request....both received today! It seems "According to our records, your enquiry NIC-37076-DYVZ2 has been resolved and we have now closed our enquiry log"

To be honest, I haven't had time to absorb it all yet and for now will submit "received some information" on the WDTK status report. If I need to get back to you on anything I will requote the same reference number

Thanks again

Yours sincerely,

D. Speers

Yours sincerely,

D. Speers