Domiciliary care services in Wolverhampton

Callum Finn made this Freedom of Information request to Wolverhampton City Council

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The request was successful.

Dear Wolverhampton City Council,

I would like to make an inquiry under the Freedom of information Act regarding Direct Payments in Domiciliary Care.
Please can you tell me the following; (all questions are related to Domiciliary Care for adults 18 and over)

How many packages do you commission on a monthly basis?

Do you have a framework in place? If yes:
What type of framework is it?
When does it expire?

If you do have a framework in place, what % of care do you have to spot purchase outside of the framework?

How do you commission care packages currently?
Through an purpose built I.T system – if yes, which one
Through other IT system – if yes, which one
Via Telephone
Via Email

How many providers are do you have registered, and how many are you actively using?

What is the average hourly price you pay for Dom care?

Many thanks in advance.

Yours faithfully,


FOI, Wolverhampton City Council

Dear Callum Finn,

I am writing in regards to the Freedom of Information request we received on 17th January 2018.

Your request will be dealt with as quickly as possible, and a final response should be sent to you within 20 working days of receipt.

If you wish to enquire about the progress of your request, then please do not hesitate to contact us, quoting the reference number, in the heading above.

Yours sincerely,

Catherine Allin
Information Governance Assistant
Tel. Office: 01902 554498
E-mail: [email address]
Secure Email:[email address]
City Of Wolverhampton Council

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FOI, Wolverhampton City Council

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Dear Callum Finn  


Thank you for your request for information about ‘Domiciliary Care
Services in Wolverhampton’.  Your request was received on 18^th January
2018 and I am dealing with it under the terms of the Freedom of
Information Act 2000.


In response to your request, please see attached our response.


If you are not happy with how we handled your request you can ask for an
internal review.  Internal review requests should be submitted, in
writing, detailing your concerns, within two months of the date of receipt
of the response to your original letter and should be addressed to:


Information Governance Team

City of Wolverhampton Council

Civic Centre

St Peter’s Square




E-mail: [1][Wolverhampton City Council request email]


Under section 50 of the Freedom of Information Act 2000, you also have the
right to complain to the Information Commissioner.  However, the
Information Commissioner is unlikely to consider a complaint from you
unless you have first attempted to resolve the matter through our internal
review procedure. The Information Commissioner's details are:


The Information Commissioner

Wycliffe House

Water Lane





0303 123 1113




Yours sincerely



Malkit Sahota

Information Governance Officer

Tel. Office: 01902 554042


[3]E-mail: [email address]

City of Wolverhampton Council


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Dear FOI,

Many thanks for your help.

Yours sincerely,

Callum Finn