Domiciliary care services in Telford

Callum Finn made this Freedom of Information request to Telford and Wrekin Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Telford and Wrekin Council,

I would like to make an inquiry under the Freedom of information Act regarding Direct Payments in Domiciliary Care.
Please can you tell me the following; (all questions are related to Domiciliary Care for adults 18 and over)

How many packages do you commission on a monthly basis?

Do you have a framework in place? If yes:
What type of framework is it?
When does it expire?

If you do have a framework in place, what % of care do you have to spot purchase outside of the framework?

How do you commission care packages currently?
Through an purpose built I.T system – if yes, which one
Through other IT system – if yes, which one
Via Telephone
Via Email

How many providers are do you have registered, and how many are you actively using?

What is the average hourly price you pay for Dom care?

Many thanks in advance.

Yours faithfully,

Callum

Telford and Wrekin Council

Dear Mr Finn

Freedom of Information Act (FOIA) 2000 Acknowledgement -TWC-47628

Thank you for your request for information received by us on 18 January
2018 asking for the following:

 

I would like to make an inquiry under the Freedom of information Act
regarding Direct Payments in Domiciliary Care.

Please can you tell me the following; (all questions are related to
Domiciliary Care for adults 18 and over)

 

How many packages do you commission on a monthly basis?

 

Do you have a framework in place? If yes:

What type of framework is it?

When does it expire?

 

If you do have a framework in place, what % of care do you have to spot
purchase outside of the framework?

 

How do you commission care packages currently?

Through an purpose built I.T system – if yes, which one Through other IT
system – if yes, which one Via Telephone Via Email

 

How many providers are do you have registered, and how many are you
actively using?

 

What is the average hourly price you pay for Dom care?

 

Many thanks in advance.

 

The Freedom of Information Act requires us to provide this information to
you within 20 working days of receiving your request. Therefore we will
aim to respond to you by the 15 February 2018

However, if the information you request is subject to an exemption which
prevents us from releasing it, as defined by the Act, we will issue you
with a Refusal Notice together with your rights of appeal.  

There are circumstances where a fee may be payable by you to cover
administration costs (e.g. printing, copying, postage and packaging). If
this applies to your request we will issue you with a ‘Fees Notice’
requesting payment. The fee must be paid before the information requested
is processed and released. The 20 working day time limit for responding
to your request will be suspended until payment is received.

In the meantime, if you have any queries please do not hesitate to contact
us, quoting the above reference number.

 

Yours sincerely

Sasha Hickman

Information Governance

 

show quoted sections

Telford and Wrekin Council

Reference Number TWC-47628

 

Dear Mr Finn

To enable us to process your request we require some clarification.

Can you please clarify what the FOI request is for as it isn’t clear? The
question is asking about Direct Payments in Domiciliary Care but the
questions are relating to commissioned care.

Your request will now be put on hold for 30 days, if we do not recieve a
response to this clarification within the 30 days your request will be
closed. Once we have received your response we will be able to process
your request.

Regards

Sasha Hickman

Information Governance

Tel: 01952 382537

e-mail: [1][Telford and Wrekin Council request email]

[2]www.telford.gov.uk

 

 

 

show quoted sections

Dear Telford and Wrekin Council,

I made an error in including reference to direct payments. The request should referred to care commissioned by the Council. I hope this clarifies the situation.

Yours faithfully,

Callum Finn

Dear Telford and Wrekin Council,

Could you tell me when I could expect to receive the response to this request?

Yours faithfully,

Callum Finn

Freedom of Information, Telford and Wrekin Council

Hi Callum

Thanks for your email. Many apologies for the delay in getting a response to you. I will look into this today and hope to be in touch shortly.

Regards

Sarah Daffern
Audit & Governance
Governance & Legal

Telford & Wrekin Council
5th Floor A
Darby House
Lawn Central
Telford
TF3 4JA

[email address]
www.telford.gov.uk

www.telford50.co.uk

For all latest Council news visit our newsroom; follow us on Facebook at www.facebook.com/telfordwrekin and Twitter at www.twitter.com/telfordwrekin

show quoted sections

Telford and Wrekin Council

1 Attachment

Dear Mr Finn

Freedom of information request Reference TWC-47628

 

Please find attached your response

 

Kind Regards

Information Governance

Audit,  Information Governance and Insurance Services

Finance, Audit & Information Governance

Telford & Wrekin Council

 

Telford & Wrekin Council, Audit & Information Governance, Darby House,
Lawn Central, Town Centre, Telford, TF3 4JA

 

e-mail: [Telford and Wrekin Council request email]

 

 

 

show quoted sections

Dear Telford and Wrekin Council,

Many thanks for your help

Yours faithfully,

Callum Finn