Domiciliary care services in Redcar and Cleveland

Callum Finn made this Freedom of Information request to Redcar and Cleveland Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Redcar and Cleveland Borough Council,

I would like to make an inquiry under the Freedom of information Act regarding Direct Payments in Domiciliary Care.
Please can you tell me the following; (all questions are related to Domiciliary Care for adults 18 and over)

How many packages do you commission on a monthly basis?

Do you have a framework in place? If yes:
What type of framework is it?
When does it expire?

If you do have a framework in place, what % of care do you have to spot purchase outside of the framework?

How do you commission care packages currently?
Through an purpose built I.T system – if yes, which one
Through other IT system – if yes, which one
Via Telephone
Via Email

How many providers are do you have registered, and how many are you actively using?

What is the average hourly price you pay for Dom care?

Many thanks in advance.

Yours faithfully,


Information Security, Redcar and Cleveland Borough Council

FOI request - Ref FOI/18/0052

I wish to acknowledge receipt of your request for information.

I have asked the relevant officers of the Authority to commence enquiries immediately to find all applicable information relating to your request under the FOI Act and to supply any which is found to you.

Your request has to be processed within a maximum of 20 working days, which means the Council must provide you with the information it has (assuming no exemptions are claimed) by 14/02/2018. If it is possible to provide you with the information within a shorter timescale then that will be done.

Should you have any queries about this matter please don’t hesitate to contact me.

Kind Regards

FOI Officer

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Blackett, Neil, Redcar and Cleveland Borough Council

1 Attachment

Please find attached our response to your FOI request


Neil Blackett

Complaints & Information Governance Officer

Redcar and Cleveland Borough Council


Seafield House

Kirkleatham Street



TS10 1SP

Tel: (01642) (77)1528

Email: [1][email address]

Website: [2]


Follow us on Twitter: [3]@redcarcleveland

Like us on Facebook: [4]


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Dear Blackett, Neil,

Many thanks for your help.

Yours sincerely,

Callum Finn