Domiciliary care services in Harrow

Callum Finn made this Freedom of Information request to Harrow Borough Council

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The request was successful.

Dear Harrow Borough Council,

I would like to make an inquiry under the Freedom of information Act regarding Direct Payments in Domiciliary Care.
Please can you tell me the following; (all questions are related to Domiciliary Care for adults 18 and over)

How many packages do you commission on a monthly basis?

Do you have a framework in place? If yes:
What type of framework is it?
When does it expire?

If you do have a framework in place, what % of care do you have to spot purchase outside of the framework?

How do you commission care packages currently?
Through an purpose built I.T system – if yes, which one
Through other IT system – if yes, which one
Via Telephone
Via Email

How many providers are do you have registered, and how many are you actively using?

What is the average hourly price you pay for Dom care?

Many thanks in advance.

Yours faithfully,

Callum

Anna Batoryk,

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    Freedom of Information request Domiciliary care services in Harrow.txt

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Received: 17/01/2018 16:13
From: [1][FOI #458028 email]
 
Dear Callum
 
Unfortunately, I am unable to process your FOI request as you have
provided only your first name and not your surname.  FOI legislation
dictates that a first and last name is required.
 
Once I receive your last name, I will be able to process your request.
 
I look forward to your reply.
 
Regards
 
Anna Batoryk
FOI Officer - Access Harrow
Resources
[2][email address]
 
 
______________________________________________________________________________________
 
 
Dear Harrow Borough Council,

I would like to make an inquiry under the Freedom of information Act
regarding Direct Payments in Domiciliary Care.
Please can you tell me the following; (all questions are related to
Domiciliary Care for adults 18 and over)

How many packages do you commission on a monthly basis?

Do you have a framework in place? If yes:
What type of framework is it?
When does it expire?

If you do have a framework in place, what % of care do you have to spot
purchase outside of the framework?

How do you commission care packages currently?
Through an purpose built I.T system – if yes, which one
Through other IT system – if yes, which one
Via Telephone
Via Email

How many providers are do you have registered, and how many are you
actively using?

What is the average hourly price you pay for Dom care?

Many thanks in advance.

Yours faithfully,

Callum

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Dear Anna Batoryk,

My apologies. My name is Callum Finn.

Yours sincerely,

Callum Finn

Harrow Borough Council

3 Attachments

Information request
Our reference: 3796995

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Dear Mr. Finn
 
Thank you for your information request. We will forward it to the
relevant department who will contact you shortly.
 
Information Management Team
Harrow Council
Civic Centre, Civic 1
3rd Floor, West Wing
Station Road
Harrow
HA1 2XF
[Harrow Borough Council request email]

Vinal Chauhan,

Information request
Our reference: 3796995

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Dear Mr. Finn
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 18 January
2018. 
 
We are dealing with your request under the Freedom of Information Act 2000
and we aim to send a response by 15 February 2018 (which is 20 working
days beginning on the first working day after the date we received your
request).
 
In some cases, a fee may be payable.  If we decide a fee is payable, we
will send you a fee notice and we will require you to pay the fee before
proceeding with your request.
 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested.  We will carry out an
assessment and if any exemptions apply to some or all of the information
then we might not provide that information to you.  We will inform you if
this is the case and advise you of your rights to request an internal
review and to complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
 
Kind regards
 
 
Vinal Chauhan
Complaints & FOI Officer
People Services
020 8736 6786
[email address]

Vinal Chauhan,

1 Attachment

Information request
Our reference: 3796995

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Dear Mr. Finn
 
Thank you for your request for information received on 18 January 2018.
 
Please find attached our response to your request.
 
Kind regards
 
 
Vinal Chauhan
Complaints & FOI Officer
People Services
020 8736 6786
[email address]