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Domiciliary care services in Bradford

Callum Finn made this Freedom of Information request to Bradford City Council

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Dear Bradford City Council,

I would like to make an inquiry under the Freedom of information Act regarding Direct Payments in Domiciliary Care.
Please can you tell me the following; (all questions are related to Domiciliary Care for adults 18 and over)

How many packages do you commission on a monthly basis?

Do you have a framework in place? If yes:
What type of framework is it?
When does it expire?

If you do have a framework in place, what % of care do you have to spot purchase outside of the framework?

How do you commission care packages currently?
Through an purpose built I.T system – if yes, which one
Through other IT system – if yes, which one
Via Telephone
Via Email

How many providers are do you have registered, and how many are you actively using?

What is the average hourly price you pay for Dom care?

Many thanks in advance.

Yours faithfully,

Callum

FOI ACS, Bradford City Council

Dear Callum

RE Request for information under the Freedom of Information Act 2000 (FOI Act) / Environmental Information Regulations 2004 (EIR)

Thank you for your enquiry which was received on 17th January 2018. This matter is now receiving our attention and we aim to have a response out to you by 13th February 2018, within the period of 20 working days allowed for disclosure.

You will be informed in advance if there is a charge for supplying copies of the information. We will also provide an explanation if any information is not released to you. If the requested information contains references to any third parties, we may need to consult with them before deciding whether or not to release the information.

Should you have any queries regarding your request, please feel free to contact us at [Bradford City Council request email] quoting the reference no: FOI - January 91.

Yours sincerely,

Jody Leach

Project Officer

This e-mail, and any attachments, may contain Protected or Restricted information and is intended solely for the individual to whom it is addressed. It may contain sensitive or protectively marked material and should be handled accordingly. If this e-mail has been misdirected, please notify the author immediately. If you are not the intended recipient you must not disclose, distribute, copy, print or rely on any of the information contained in it or attached, and all copies must be deleted immediately. Whilst we take reasonable steps to try to identify any software viruses, any attachments to this e-mail may nevertheless contain viruses which our anti-virus software has failed to identify. You should therefore carry out your own anti-virus checks before opening any documents. Bradford Council will not accept any liability for damage caused by computer viruses emanating from any attachment or other document supplied with this e-mail. E-Mails may be subject to recording and / or monitoring in accordance with relevant legislation.

Please consider the environment before printing this email

Dear Bradford City Council,

I would like to make an inquiry under the Freedom of information Act regarding Direct Payments in Domiciliary Care.
Please can you tell me the following; (all questions are related to Domiciliary Care for adults 18 and over)

How many packages do you commission on a monthly basis?

Do you have a framework in place? If yes:
What type of framework is it?
When does it expire?

If you do have a framework in place, what % of care do you have to spot purchase outside of the framework?

How do you commission care packages currently?
Through an purpose built I.T system – if yes, which one Through other IT system – if yes, which one Via Telephone Via Email

How many providers are do you have registered, and how many are you actively using?

What is the average hourly price you pay for Dom care?

Many thanks in advance.

Yours faithfully,

Callum

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Please use this email address for all replies to this request:
[FOI #458041 email]

Is [Bradford City Council request email] the wrong address for Freedom of Information requests to Bradford City Council? If so, please contact us using this form:
https://www.whatdotheyknow.com/change_re...

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Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

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FOI ACS, Bradford City Council

Dear Callum

Reference no: FOI - January 91

Thank you for your email which was received by the Council on [insert date]. I have read your request and require further information in order to identify and locate all the requested information.

Your request:

Please confirm that your questions are asking about Domiciliary Care packages ONLY on Direct Payments (DP)?

Until we receive clarification, the Council will consider this information request to be suspended. The 20 working days to respond will commence when we receive your clarification.

If we do not hear from you within one month of the date of this letter/email we will assume that you are no longer seeking access to this information and the Council will take no further action.

Yours sincerely

Jody Leach

Project Officer

This e-mail, and any attachments, may contain Protected or Restricted information and is intended solely for the individual to whom it is addressed. It may contain sensitive or protectively marked material and should be handled accordingly. If this e-mail has been misdirected, please notify the author immediately. If you are not the intended recipient you must not disclose, distribute, copy, print or rely on any of the information contained in it or attached, and all copies must be deleted immediately. Whilst we take reasonable steps to try to identify any software viruses, any attachments to this e-mail may nevertheless contain viruses which our anti-virus software has failed to identify. You should therefore carry out your own anti-virus checks before opening any documents. Bradford Council will not accept any liability for damage caused by computer viruses emanating from any attachment or other document supplied with this e-mail. E-Mails may be subject to recording and / or monitoring in accordance with relevant legislation.

Please consider the environment before printing this email
From: FOI ACS
Sent: 18 January 2018 10:10
To: '[FOI #458041 email]'
Subject: Request-Jan91 - Acknowledgement

Dear Callum

RE Request for information under the Freedom of Information Act 2000 (FOI Act) / Environmental Information Regulations 2004 (EIR)

Thank you for your enquiry which was received on 17th January 2018. This matter is now receiving our attention and we aim to have a response out to you by 13th February 2018, within the period of 20 working days allowed for disclosure.

You will be informed in advance if there is a charge for supplying copies of the information. We will also provide an explanation if any information is not released to you. If the requested information contains references to any third parties, we may need to consult with them before deciding whether or not to release the information.

Should you have any queries regarding your request, please feel free to contact us at [Bradford City Council request email] quoting the reference no: FOI - January 91.

Yours sincerely,

Jody Leach

Project Officer

This e-mail, and any attachments, may contain Protected or Restricted information and is intended solely for the individual to whom it is addressed. It may contain sensitive or protectively marked material and should be handled accordingly. If this e-mail has been misdirected, please notify the author immediately. If you are not the intended recipient you must not disclose, distribute, copy, print or rely on any of the information contained in it or attached, and all copies must be deleted immediately. Whilst we take reasonable steps to try to identify any software viruses, any attachments to this e-mail may nevertheless contain viruses which our anti-virus software has failed to identify. You should therefore carry out your own anti-virus checks before opening any documents. Bradford Council will not accept any liability for damage caused by computer viruses emanating from any attachment or other document supplied with this e-mail. E-Mails may be subject to recording and / or monitoring in accordance with relevant legislation.

Please consider the environment before printing this email

Dear Bradford City Council,

I would like to make an inquiry under the Freedom of information Act regarding Direct Payments in Domiciliary Care.
Please can you tell me the following; (all questions are related to Domiciliary Care for adults 18 and over)

How many packages do you commission on a monthly basis?

Do you have a framework in place? If yes:
What type of framework is it?
When does it expire?

If you do have a framework in place, what % of care do you have to spot purchase outside of the framework?

How do you commission care packages currently?
Through an purpose built I.T system – if yes, which one Through other IT system – if yes, which one Via Telephone Via Email

How many providers are do you have registered, and how many are you actively using?

What is the average hourly price you pay for Dom care?

Many thanks in advance.

Yours faithfully,

Callum

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #458041 email]

Is [Bradford City Council request email] the wrong address for Freedom of Information requests to Bradford City Council? If so, please contact us using this form:
https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the latest advice from the ICO:
https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

Dear FOI ACS,

The reference to direct payments was made in error. Please could you provide the information about commissioned care?

Yours sincerely,

Callum Finn

FOI ACS, Bradford City Council

1 Attachment

Dear Callum

Reference no: FOI-Jan91

I refer to your request dated 17 January 2018 under the Freedom Of Information Act asking to supply the following information:

I would like to make an inquiry under the Freedom of information Act regarding Direct Payments in Domiciliary Care.

Please can you tell me the following; (all questions are related to Domiciliary Care for adults 18 and over)

How many packages do you commission on a monthly basis?

Do you have a framework in place? If yes:
What type of framework is it?
When does it expire?

If you do have a framework in place, what % of care do you have to spot purchase outside of the framework?

How do you commission care packages currently?
Through an purpose built I.T system – if yes, which one Through other IT system – if yes, which one Via Telephone Via Email

How many providers are do you have registered, and how many are you actively using?

What is the average hourly price you pay for Dom care?

The Council’s response is set in the attached document.

Furthermore, re your question "How many packages do you commission on a monthly basis?", unfortunately we have not been able to collate our response within the allocated time and need to extend the time limit for responding to this question by 10 working days.

Please accept our apologies for this. I hope to have our response for this question out to you by 3 April 2018, although I will endeavour to do so before this date.

Sorry for any inconvenience.

If you have any questions please do not hesitate to contact me quoting the reference number FOI-Jan91.

In accordance with the Freedom of Information Act, if you are not satisfied with the reply to your request you can ask for a review. A request for a review must be submitted within 40 working days by contacting [Bradford City Council request email] or by writing Information Governance Team, Bradford Metropolitan District, 1st Floor, Britannia House, Hall Ings, Bradford, West Yorkshire, BD1 1HX.

If you are still not satisfied with the outcome of the internal review you have the right of appeal to the Information Commissioner who can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Tel: 01625 545700 URL: http://www.informationcommissioner.gov.uk

Yours sincerely

Ali Gul

Project Officer

This e-mail, and any attachments, may contain Protected or Restricted information and is intended solely for the individual to whom it is addressed. It may contain sensitive or protectively marked material and should be handled accordingly. If this e-mail has been misdirected, please notify the author immediately. If you are not the intended recipient you must not disclose, distribute, copy, print or rely on any of the information contained in it or attached, and all copies must be deleted immediately. Whilst we take reasonable steps to try to identify any software viruses, any attachments to this e-mail may nevertheless contain viruses which our anti-virus software has failed to identify. You should therefore carry out your own anti-virus checks before opening any documents. Bradford Council will not accept any liability for damage caused by computer viruses emanating from any attachment or other document supplied with this e-mail. E-Mails may be subject to recording and / or monitoring in accordance with relevant legislation.

Please consider the environment before printing this email

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Dear FOI ACS,

Thank you for your help in compiling the requested information.

The information you supplied on average costs covers what I requested. If you could provide information on the number of packages commissioned on a monthly basis, that would be appreciated.

Yours sincerely,

Callum Finn

We don't know whether the most recent response to this request contains information or not – if you are Callum Finn please sign in and let everyone know.