Domestic CCTV GDPR 2018

Sharoane Corbett made this Freedom of Information request to Thirteen Group

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Dear Thirteen Group,

The Data Protection Act 2018 is the UK’s implementation of the General Data Protection Regulation (GDPR).

Everyone responsible for using personal data has to follow strict rules called ‘data protection principles’.
They must make sure the information is, used fairly, lawfully and transparently
Compliance with these new legal requirements is mandatory.
corporate governance seeks to ensure the Council maintains
high standards to protect the personal data of residents underpinning the
values and priorities of the Council.
Implementation of these changes will give the Council the opportunity to review and
strengthen its processes and procedures in relation to information management and
data protection for all its residents If GDPR is implemented correctly in the right spirit will help the Council foster
the public’s trust in the way it works

What Training Programme took place to raise awareness of GDPR requirements.
What is the Action Plan and An Implementation structure for Residents with Domestic CCTV under the same guidelines in retrospect
There may be a cost associated with processing increased numbers of
Subject Access Request demand and implemtation of GDPR affects and impacts process

Bill will help to protect and promote equality of opportunity between those who share protected characteristics and
those who do not, eliminate unlawful discrimination, how have Thirteen Housing Group Implemented and actioned since 2018 could we see the statistical DATA Public data of improvement and protections since these rules and guidelines and Public Transparancy that helps our Councils in turn.

Yours faithfully,

Back Seat Researcher..

Customer Services, Thirteen Group


Thank you for contacting Thirteen  


We know Covid-19 is making this a difficult time for everyone but you can
still rent a home and raise repairs, we’re still here to help and support

To ensure the safety of our colleagues and customers, we will continue to
practice social distancing during our repairs and safety check visits, and
we ask that our customers help us by doing the same.    

Please help us help you by staying at least two metres away from our trade
operatives and, where possible, step into a separate room and open windows
while we’re in your home. We also request that where possible and unless
subject to medical advice, customers wear a mask/face covering.   


To ensure we protect our customers and colleagues our offices and customer
service points remain closed apart from our Stockton Touchpoint store
which has reopened for pre- arranged appointments.   


Our Touchpoint Team are available from 8am to 7pm, Monday to Friday so
please just give us a call on 0300 111 1000, or Did you know that you can
use your My Thirteen account to make a payment, find a New Home or report
a repair by visiting [1]  to do this easily whenever 
you want, from wherever you are.  


Visit our website at [2] for FAQ’s and updates on
services and how we’re protecting everyone  


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Thirteen is the trading name for Thirteen Housing Group, 2 Hudson Quay,
Windward Way, Middlesbrough, TS2 1QG, a charitable Community Benefit
Society registered under the Co-operative and Community Benefits Societies
Act 2014 with registered number 7522 and registered with the Regulator of
Social Housing as a Registered Provider number L4522 VAT Reg No. 918548295

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