Documents used in adult services social care

Jan Kettlestring made this Freedom of Information request to North Yorkshire County Council

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Dear North Yorkshire County Council,

Freedom of Information request - Documents used in adult services social care

Would you please provide an electronic copy of each of the following:

(1) Disability Related Expenditure (DRE) Guidelines 2020-2021
(2) Government guidelines regarding fuel costs as Disability Related Expenditure
(3) Any NYCC internal policy, procedure and guidance related to needs assessments, carer assessments, financial assessments, disability related expenditure, care and planning and personal budgets.

Thank you,

Jan Kettlestring

Infogov - Veritau, North Yorkshire County Council

Thank you for contacting the Information Governance Team at North
Yorkshire County Council (NYCC).

 

Please note that due to the outbreak of coronavirus (Covid-19) applicants
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Access Request’.

 

For all other new or existing enquiries we will endure to respond to you
as soon as possible.

 

With Kind Regards,

 

Information Governance Team

North Yorkshire County Council 

 

infogov@northyorks.gov.uk, North Yorkshire County Council

Thank you for contacting North Yorkshire County Council (NYCC). We confirm that we have received your correspondence.

If you have submitted a new Freedom of Information (FOI) or Environmental Information Regulations (EIR) request to NYCC - we will contact you as soon as possible if we need any more information from you to respond to your request. If we do not need any more information we will pass your request onto the appropriate officer to respond. A response will be sent to you as soon as possible, and within 20 working days as required by the relevant legislation.

If you have requested an internal review of an FOI or EIR response sent to you by NYCC or otherwise expressed dissatisfaction about an FOI or EIR response – we will respond to you as soon as possible and within 20 working days, in accordance with best practice guidance.

If you have raised a data protection concern about the way in which NYCC has handled your personal information – we will respond to you as soon as possible and within 20 working days, in accordance with legal requirements/best practice guidance.

If you have asked to be removed from a mailing list – we will forward your request onto the relevant department for action.

If your correspondence relates to an existing case - we will forward it to the relevant officer for consideration and action as required.

Copied correspondence - we do not respond to correspondence that has been copied to us.

For any other enquiry – NYCC will contact you shortly.

If your enquiry is urgent and you request an immediate response please call the Information Governance Team on 01609 532526.

Yours faithfully

The Information Governance Team.
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North Yorkshire County Council.

Dear [email address],

Would you please provide a progress update as I understand that the information requested should have been provided by 8 November 2021.

Yours sincerely,

Jan Kettlestring

infogov@northyorks.gov.uk, North Yorkshire County Council

Thank you for contacting North Yorkshire County Council (NYCC). We confirm that we have received your correspondence.

If you have submitted a new Freedom of Information (FOI) or Environmental Information Regulations (EIR) request to NYCC - we will contact you as soon as possible if we need any more information from you to respond to your request. If we do not need any more information we will pass your request onto the appropriate officer to respond. A response will be sent to you as soon as possible, and within 20 working days as required by the relevant legislation.

If you have requested an internal review of an FOI or EIR response sent to you by NYCC or otherwise expressed dissatisfaction about an FOI or EIR response – we will respond to you as soon as possible and within 20 working days, in accordance with best practice guidance.

If you have raised a data protection concern about the way in which NYCC has handled your personal information – we will respond to you as soon as possible and within 20 working days, in accordance with legal requirements/best practice guidance.

If you have asked to be removed from a mailing list – we will forward your request onto the relevant department for action.

If your correspondence relates to an existing case - we will forward it to the relevant officer for consideration and action as required.

Copied correspondence - we do not respond to correspondence that has been copied to us.

For any other enquiry – NYCC will contact you shortly.

If your enquiry is urgent and you request an immediate response please call the Information Governance Team on 01609 532526.

Yours faithfully

The Information Governance Team.
Read the latest Coronavirus (COVID-19) information from North Yorkshire County Council:

https://www.northyorks.gov.uk/coronaviru...

Access your county council services online 24 hours a day, 7 days a week at www.northyorks.gov.uk.

WARNING

Any opinions or statements expressed in this e-mail are those of the individual and not necessarily those of North Yorkshire County Council.

This e-mail and any files transmitted with it are confidential and solely for the use of the intended recipient. If you receive this in error, please do not disclose any information to anyone, notify the sender at the above address and then destroy all copies.

North Yorkshire County Council’s computer systems and communications may be monitored to ensure effective operation of the system and for other lawful purposes. All GCSX traffic may be subject to recording and/or monitoring in accordance with relevant legislation.

Although we have endeavoured to ensure that this e-mail and any attachments are free from any virus we would advise you to take any necessary steps to ensure that they are actually virus free.

If you receive an automatic response stating that the recipient is away from the office and you wish to request information under either the Freedom of Information Act, the Data Protection Act or the Environmental Information Regulations please forward your request by e-mail to the Information Governance Team ([North Yorkshire County Council request email]) who will process your request.

North Yorkshire County Council.

North Yorkshire County Council

Dear Jan Kettlestring

 

Thank you for your email. Your Freedom of Information Request, 202102892,
is in its final stages; currently it is with the service area who are
carrying out final checks. 

 

We apologise for the delay in meeting the deadline.

 

Many thanks,

 

Jonny Butler

Information Access Officer

 

Email: [email address]

Information Governance: 01904 552848

Direct Line: 01904 55 3877

The Veritau Group
Assurance Services for the Public Sector

[1]www.veritau.co.uk

 

From: "Jan Kettlestring" <[FOI #799131 email]>

Sent: 09 November 2021 12:43
To: "Infogov - Veritau" <[email address]>,
"[email address]"
<[email address]>
Subject: Re: We have received your email
This email originated from outside of the organisation. Do not click links
or open attachments unless you recognise the sender and know the content
is safe.

 

Dear [North Yorkshire County Council request email], Would you please provide a progress update
as I understand that the information requested should have been provided
by 8 November 2021.

 

Yours sincerely, Jan Kettlestring

 

-----Original Message----- Thank you for contacting North Yorkshire County
Council (NYCC). We confirm that we have received your correspondence. If
you have submitted a new Freedom of Information (FOI) or Environmental
Information Regulations (EIR) request to NYCC - we will contact you as
soon as possible if we need any more information from you to respond to
your request. If we do not need any more information we will pass your
request onto the appropriate officer to respond. A response will be sent
to you as soon as possible, and within 20 working days as required by the
relevant legislation. If you have requested an internal review of an FOI
or EIR response sent to you by NYCC or otherwise expressed dissatisfaction
about an FOI or EIR response – we will respond to you as soon as possible
and within 20 working days, in accordance with best practice guidance. If
you have raised a data protection concern about the way in which NYCC has
handled your personal information – we will respond to you as soon as
possible and within 20 working days, in accordance with legal
requirements/best practice guidance. If you have asked to be removed from
a mailing list – we will forward your request onto the relevant department
for action. If your correspondence relates to an existing case - we will
forward it to the relevant officer for consideration and action as
required. Copied correspondence - we do not respond to correspondence that
has been copied to us. For any other enquiry – NYCC will contact you
shortly. If your enquiry is urgent and you request an immediate response
please call the Information Governance Team on 01609 532526. Yours
faithfully The Information Governance Team. Read the latest Coronavirus
(COVID-19) information from North Yorkshire County Council:
https://imsva91-ctp.trendmicro.com:443/w...
Access your county council services online 24 hours a day, 7 days a week
at
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WARNING Any opinions or statements expressed in this e-mail are those of
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and solely for the use of the intended recipient. If you receive this in
error, please do not disclose any information to anyone, notify the sender
at the above address and then destroy all copies. North Yorkshire County
Council’s computer systems and communications may be monitored to ensure
effective operation of the system and for other lawful purposes. All GCSX
traffic may be subject to recording and/or monitoring in accordance with
relevant legislation. Although we have endeavoured to ensure that this
e-mail and any attachments are free from any virus we would advise you to
take any necessary steps to ensure that they are actually virus free. If
you receive an automatic response stating that the recipient is away from
the office and you wish to request information under either the Freedom of
Information Act, the Data Protection Act or the Environmental Information
Regulations please forward your request by e-mail to the Information
Governance Team ([North Yorkshire County Council request email]) who will
process your request. North Yorkshire County Council.
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at www.northyorks.gov.uk. WARNING Any opinions or statements expressed in
this e-mail are those of the individual and not necessarily those of North
Yorkshire County Council. This e-mail and any files transmitted with it
are confidential and solely for the use of the intended recipient. If you
receive this in error, please do not disclose any information to anyone,
notify the sender at the above address and then destroy all copies. North
Yorkshire County Council’s computer systems and communications may be
monitored to ensure effective operation of the system and for other lawful
purposes. All GCSX traffic may be subject to recording and/or monitoring
in accordance with relevant legislation. Although we have endeavoured to
ensure that this e-mail and any attachments are free from any virus we
would advise you to take any necessary steps to ensure that they are
actually virus free. If you receive an automatic response stating that the
recipient is away from the office and you wish to request information
under either the Freedom of Information Act, the Data Protection Act or
the Environmental Information Regulations please forward your request by
e-mail to the Information Governance Team ([North Yorkshire County Council request email]) who
will process your request. North Yorkshire County Council. 

Read the latest Coronavirus (COVID-19) information from North Yorkshire County Council:

https://www.northyorks.gov.uk/coronaviru...

Access your county council services online 24 hours a day, 7 days a week at www.northyorks.gov.uk.

WARNING

Any opinions or statements expressed in this e-mail are those of the individual and not necessarily those of North Yorkshire County Council.

This e-mail and any files transmitted with it are confidential and solely for the use of the intended recipient. If you receive this in error, please do not disclose any information to anyone, notify the sender at the above address and then destroy all copies.

North Yorkshire County Council’s computer systems and communications may be monitored to ensure effective operation of the system and for other lawful purposes. All GCSX traffic may be subject to recording and/or monitoring in accordance with relevant legislation.

Although we have endeavoured to ensure that this e-mail and any attachments are free from any virus we would advise you to take any necessary steps to ensure that they are actually virus free.

If you receive an automatic response stating that the recipient is away from the office and you wish to request information under either the Freedom of Information Act, the Data Protection Act or the Environmental Information Regulations please forward your request by e-mail to the Information Governance Team ([North Yorkshire County Council request email]) who will process your request.

North Yorkshire County Council.

References

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1. http://www.veritau.co.uk/

HAS-governance, North Yorkshire County Council

8 Attachments

  • Attachment

    Q3 ASCO2 1 Needsassessments carers assessments eligibility support planning and review procedure and guidance Redacted.pdf.pdf

    548K Download View as HTML

  • Attachment

    Q3 ASCO3 11 Disability equipment and adaptations Redacted.pdf.pdf

    484K Download View as HTML

  • Attachment

    Q3 ASCO3.13 Assistive Technology procedure 3 Redacted.pdf.pdf

    349K Download View as HTML

  • Attachment

    Q3 ASCO5 1 Charging policy for residential services 1.pdf.pdf

    189K Download View as HTML

  • Attachment

    Q3 ASCO5 2 Charging policy for community based services 1.pdf.pdf

    224K Download View as HTML

  • Attachment

    Q3 ASCO5.3 Charging for residential and nursing care procedure 3 Redacted.pdf.pdf

    267K Download View as HTML

  • Attachment

    Q3 ASCO5.4 Charging for non residential services procedure 4 Redacted.pdf.pdf

    415K Download View as HTML

  • Attachment

    NYIGT001 Information Governance Appeals Document.pdf

    514K Download View as HTML

Sent on behalf of Sheila Hall - Head of Engagement & Governance

 

Dear Ms Kettlestring,

Further to your Freedom of Information request received on 11th October
2021, please find below and attached our response to your questions.

Would you please provide an electronic copy of each of the following:

 

1.    Disability Related Expenditure (DRE) Guidelines 2020-2021

Response:

DRE detail is our starting point for holding an individual conversation
with a person to identify any additional expenses that they incur as a
direct result of their illness or disability, i.e. over and above the
expenses that a person without an illness or disability incurs. The
monetary values are agreed at national level with all local authorities as
our starting point. We then have an individual conversation and tailor the
DRE accordingly.

 

2.    Government guidelines regarding fuel costs as Disability Related
Expenditure

Response:

Annual inflationary update based on RPI Fuel index at November 2020. 

 

The figures are obtained from [1]www.statistics.gov.uk. This is what all
local authorities apply in Disability Related Expenditure (DRE) for fuel
costs, we allow the difference i.e. any additional costs incurred as a
direct result of illness or disability as opposed to the costs incurred by
someone who does not have an illness or disability.

 

3.    Any NYCC internal policy, procedure and guidance related to needs
assessments, carer assessments, financial assessments, disability related
expenditure, care and planning and personal budgets.

Response:

Please see attached.

 

I can confirm that the county council holds this information, however it
is exempt from disclosure by virtue of Section 40(2) of the Freedom of
Information Act 2000 (amended by Schedule 19(58) of the Data Protection
Act 2018).

Section 40 (2) of the Freedom of Information Act 2000 exempts personal
information from disclosure if disclosure would breach one or more data
protection principles specified by Section 5(1) of the UK General Data
Protection Regulation (UK GDPR). In this case we consider that disclosure
would breach the first principle, namely that personal information must be
processed lawfully, fairly, and in a transparent manner in relation to the
Data Subject. In this case we consider that the disclosure would be unfair
and none of the conditions for processing, listed in Articles 6 and 9 of
the UK GDPR, would be met.

This exemption is an absolute exemption and therefore not subject to the
Public Interest Test.

 

 

 

We hope that this adequately answers the questions you have raised.
However, please find attached the Council’s appeals procedure for your
information should you not be satisfied with our response.

Please remember to quote reference number 202102892 in any future
communications regarding this request.

Kind regards,

 

Sheila Hall

Head of Engagement & Governance

 

 

 

 

 

OFFICIAL

Read the latest Coronavirus (COVID-19) information from North Yorkshire County Council:

https://www.northyorks.gov.uk/coronaviru...

Access your county council services online 24 hours a day, 7 days a week at www.northyorks.gov.uk.

WARNING

Any opinions or statements expressed in this e-mail are those of the individual and not necessarily those of North Yorkshire County Council.

This e-mail and any files transmitted with it are confidential and solely for the use of the intended recipient. If you receive this in error, please do not disclose any information to anyone, notify the sender at the above address and then destroy all copies.

North Yorkshire County Council’s computer systems and communications may be monitored to ensure effective operation of the system and for other lawful purposes. All GCSX traffic may be subject to recording and/or monitoring in accordance with relevant legislation.

Although we have endeavoured to ensure that this e-mail and any attachments are free from any virus we would advise you to take any necessary steps to ensure that they are actually virus free.

If you receive an automatic response stating that the recipient is away from the office and you wish to request information under either the Freedom of Information Act, the Data Protection Act or the Environmental Information Regulations please forward your request by e-mail to the Information Governance Team ([North Yorkshire County Council request email]) who will process your request.

North Yorkshire County Council.

References

Visible links
1. http://www.statistics.gov.uk/