Dear Essex County Council,

1: Does the council have a dedicated on-site scanning team for paper records?
a: If so, how many FTE are within the team?
b: What volumes are the team scanning on a daily/weekly/monthly/annual basis?
c: Are the team scanning legacy records or day forward, or both?
d: what hardware & software is used by the team?
e: Is the hardware leased, rented or was it purchased outright?
f: Who is responsible within the council for the procurement of hardware and software? Please supply contact details.

2:If the council does not have a dedicated on-site scanning team, is there a contract for outsourced document scanning provisions?
a: If so, who is this contract with?
c: What is the value of the contract?
d: When is the contract due for renewal?

3: Does the council have on-site facilities to store paper records?
a: If so, how many FTE manage the facility?
b: What is the cost to the council monthly/annually? Include real-estate, FTE, systems and transport.

4: Does the council have contract(s) for off-site storage?
a: If so, who is the contract with?
A1: What is the annual cost of off-site storage for the council?
b: Does the contract include scan on demand or digitising services?
c: If so, what volumes of pages / images are scanned daily/weekly/monthly/annually?
d: What is the annual cost for outsourced scanning – either on-demand or scheduled?

5: Are there departments within the council that scan their own documents locally?
a: If so, what hardware and software is used to manage this?
b: Are volumes captured? If so, what are they?
c:What types of documents are scanned?

6: Who in the council is responsible for records / document management programmes/systems?
A: Please provide contact details

7: Who in the council manages the contract(s) relationships with hardware providers and /or outsourced storage or scanning providers?
A: Please provide contact details incl email address

8: Who is the Chief Information Officer (CIO) or equivalent position within the organisation?
A: Please provide email address

Yours faithfully,

Daniel Stonard

Your Right To Know, Essex County Council

Dear Sir/Madam,

Thank you for your recent request for information which has received by Essex County Council.

Your request is covered by the Freedom of Information Act, under which we must respond within 20 working days.

We will determine and let you know whether we hold the information you have requested and consider whether we are able to release the information or if it is exempt from disclosure.

ECC does not usually charge for providing information to its requestors as the provision of electronic copies is negligible, however under certain circumstances we may have to do so if providing the information costs more than £25. We will let you know before we do any work that would incur a charge.

Please note that the response and data released to you as part of this request will be published on the Essex County Council website. The website address is https://www.essex.gov.uk/Your-Council/Yo... . All requests will be anonymised and no personal information including contact details will be disclosed as part of this process.

Please contact me if you would like further advice or assistance about your request, or your right to access information held by Essex County Council.

Yours sincerely,

Bethany Gant | Information Governance Assistant
Your Right To Know
Transparency Team
Essex County Council

T: 033301 38989
E: [email address]
W: www.essex.gov.uk

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Your Right To Know, Essex County Council

Good Afternoon Mr Stonard,

Unfortunately we have not been able to process your request within the statutory timescale as set out in the Act. We are treating your overdue request as a priority and I hope to have a response with you soon.

Please accept my apologies for the delay in processing your request.

Yours sincerely

Bethany Gant | Information Governance Assistant
Your Right To Know
Transparency Team
Essex County Council

T: 033301 38989
E: [email address]
W: www.essex.gov.uk
This email (including any attachments) is intended only for the recipient(s) named above. It may contain confidential or privileged information and should not be read, copied or otherwise used by any other person unless express permission is given. If you are not a named recipient, please contact the sender and delete the email from your system. The contact details of the sender and recipients constitute personal data. These along with any other personal data in the email (including any attachments) must be handled in accordance with the Data Protection Act 2018. It is the recipient's responsibility to ensure that appropriate measures are in place to check for software viruses.

Your Right To Know, Essex County Council

1 Attachment

Dear Sir/Madam,

Thank you for your request for information. Please find our response to
your request on the accompanying document(s).

I trust that this information satisfies your request. However, should you
require anything further, please contact me and I will endeavour to assist
you further.

If you are not satisfied with your response, please contact me so I can
try to resolve the issue. Alternatively, if you wish to make a complaint,
you can find the details at
https://www.essex.gov.uk/Your-Council/Yo...
 

 

If, after following our complaints procedure, you are still not satisfied,
you are entitled to ask the Information Commissioner to review our
decision. You can contact the Information Commissioner at Wycliffe House,
Water Lane, Wilmslow, Cheshire, SK9 5AF; Telephone 0303 123 1113.

 

Please note that the response and data released to you as part of this
request will be published on the Essex County Council website. The website
address is
https://www.essex.gov.uk/Your-Council/Yo....
All requests will be anonymised and no personal information including
contact details will be disclosed as part of this process.

 

If you would like to take a short customer satisfaction survey please use
the link below

https://consultations.essex.gov.uk/infor...

 

Yours sincerely,

 

Trevor Anthony-Jones

Your Right to Know

Essex County Council

Telephone: 033301 38989

E-mail: [email address]

 

This email (including any attachments) is intended only for the
recipient(s) named above. It may contain confidential or privileged
information and should not be read, copied or otherwise used by any other
person unless express permission is given. If you are not a named
recipient, please contact the sender and delete the email from your
system. The contact details of the sender and recipients constitute
personal data. These along with any other personal data in the email
(including any attachments) must be handled in accordance with the Data
Protection Act 2018. It is the recipient's responsibility to ensure that
appropriate measures are in place to check for software viruses.