Document Management Srategy

Sandwell Homes did not have the information requested.

Dear Sandwell Homes,

Please provide an electronic copy of your document management strategy

Yours faithfully,

S Parker

Customer Relations Sandwell Homes, Sandwell Homes

Dear Sir/Madam,

Thank you for your email of 15th September.

I would like to confirm that your request has been registered onto our computer system and you will be contacted shortly regarding this matter.

I trust that the above is to your satisfaction, but if you have any further queries then please do not hesitate to contact a member of our Customer Services Team on 0121 569 6000, selecting Option 4.

Yours sincerely,

Andy Farley
Senior Customer Services Officer
Sandwell Homes Ltd.
T: 0121 569 6000

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Customer_Relations_Sandwellhomes Customer_Relations_Sandwellhomes
Sandwell Homes
[email address]
www.sandwellhomes.org.uk

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Dear Customer Relations Sandwell Homes,

You have failed to provide the information requested within the legal timescales - please provide without delay.

Yours sincerely,

S Parker

Customer Relations Sandwell Homes, Sandwell Homes

Dear Sir/Madam,

Thank you for your email of 19th October.

I would like to confirm that I have chased this with the relevant department to ascertain an urgent update on the response and will be in touch with you shortly.

I trust that the above is to your satisfaction, but if you have any further queries then please do not hesitate to contact a member of our Customer Services Team on 0121 569 6000, selecting Option 4.

Yours sincerely,

Andy Farley
Senior Customer Services Officer
Sandwell Homes Ltd.
T: 0121 569 6000

--
Customer_Relations_Sandwellhomes Customer_Relations_Sandwellhomes
Sandwell Homes
[email address]
www.sandwellhomes.org.uk

show quoted sections

Customer Relations Sandwell Homes, Sandwell Homes

Dear Sir/Madam,

Thank you for your email of 19th October.

I would like to confirm that, having chased an update regarding your Freedom of Information Act Request, I have been informed that Sandwell Homes do not currently have a Document Management Strategy.

I trust that the above is to your satisfaction, but if you have any further queries then please do not hesitate to contact a member of our Customer Services Team on 0121 569 6000, selecting Option 4.

Yours sincerely,

Andy Farley
Senior Customer Services Officer
Sandwell Homes Ltd.
T: 0121 569 6000

--
Customer_Relations_Sandwellhomes Customer_Relations_Sandwellhomes
Sandwell Homes
[email address]
www.sandwellhomes.org.uk

show quoted sections