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DMC Medway Complaints

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Dear NHS Medway Clinical Commissioning Group,

Please could you let me know the number of complaints about DMC healthcare Medway and also the number of staff they have in total including permanent non locum GPS.

Yours faithfully,

Dawn Talbot

CCG, Medway (NHS MEDWAY CCG), NHS Medway Clinical Commissioning Group

Thank you for your e-mail to NHS Medway Clinical Commissioning Group. 

 

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Kind regards

 

NHS Medway Clinical Commissioning Group

Unit A, Compass Centre North, Pembroke Road, Chatham Maritime, Kent, ME4
4YG

 

Tel:  01634 335020

Web:  [1]www.medwayccg.nhs.uk

 

         

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Please send all requests for information to the following addresses:

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Alternatively, please send requests by post to the Corporate Governance
Officer, Medway CCG,Unit A, Compass Centre North, Pembroke Road, Chatham
Maritime, Kent, ME4 4YG

 

This email is sent for and on behalf of NHS Medway Clinical Commissioning
Group.

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VALENTINE, Mary (NHS SWALE CCG), NHS Medway Clinical Commissioning Group

1 Attachment

                               

Ref:    MED-19-138

Date: 30 September  2019

 

Dear Ms Talbot

 

Thank you for your email dated 27 September 2019 addressed to NHS Medway
Clinical Commissioning Group relating to number of complaints about DMC
Healthcare.

 

You will receive the information you  have requested within 20 working
days unless the  Clinical Commissioning group does not hold the
information or there is a reason for it to be withheld. In some
circumstances a fee may be payable and if that is the case I will let you
know.   A fees notice will be issued to you and you will be required to
pay before I proceed to deal with your request.  I will write to you in
any event.

 

If you have any requirements regarding the format any information should
be supplied e.g. the language to be used, large print and so on, then
please let me know. 

 

Further information about your rights is also available from the
Information Commissioner at:

 

+------------------------------------------------------------------------+
|Information Commissioners Office, Wycliffe House, Water Lane, |
| |
|Wilmslow, Cheshire |
| |
|SK9 5AF |
| |
|Telephone: 08456 306060 or 01625 54 57 45 |
| |
|[1]www.ico.gov.uk |
+------------------------------------------------------------------------+

 

If you have any queries about this request do not hesitate to contact me.

 

Please remember to quote the reference number above in any future
communications.

 

Yours sincerely,

                 
                                                                                                                                             
                                               

Mary Valentine

 

Mary Valentine Business Co-Ordinator

 

Direct line: 03000 424901

Email: [email address]

Base: NHS DGS CCG (Gravesend)

 

NHS Swale and NHS Dartford Gravesham and Swanley Clinical Commissioning 
Groups

 

NHS DGS CCG, 2nd Floor, Gravesham Civic Centre, Windmill Street, Gravesend
Kent DA12 1AU  www.dartfordgraveshamswanleyccg.nhs.uk

 

NHS Swale CCG, Bramblefield Clinic, Grovehurst Road, Kemsley,
Sittingbourne Kent ME10 2ST [2]www.swaleccg.nhs.uk

 

For information on how to make a complaint or submit a Freedom of
Information Request for NHS Dartford Gravesham and Swanley CCG and NHS
Swale CCG please see the relevant CCG website:
[3]www.dartfordgraveshamswanleyccg.nhs.uk or [4]www.swaleccg.nhs.uk

 

Please send all re quests for copies of personal data (Subject Access
request/Data Protection Act) to [5][email address]  or by
post to SECSU – Information Governance, Kent House, 81 Station Road,
Ashford TN23 1PP.

 

[6]cid:image003.png@01D2FBB9.C493AE60

 

This message may contain confidential information. If you are not the
intended recipient please inform the sender that you have received the
message in error before deleting it. If you have received the message in
error please do not disclose, copy or distribute information in this email
or take any reliance on its contents: To do so is strictly prohibited and
may be unlawful. Thank you for your co-operation.

 

 

Whilst emails from an NHS.net account are encrypted, and therefore secure,
we can not guarantee the safety of any sensitive or confidential
information received by, or sent to correspondents who do not have an
equally secure email account. If this is a matter of concern to you, the
alternative will be to correspond by post.

 

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BREEN, Vanessa (NHS DARTFORD, GRAVESHAM AND SWANLEY CCG), NHS Medway Clinical Commissioning Group

1 Attachment

Dear Dawn

Ref: MED-19-134

Further to your FOI request dated 27/09/2019 I now have pleasure in attaching formal response.

Yours sincerely,

Vanessa Breen

Vanessa Breen Business Support Officer

Direct line: 03000 425100
Email: [email address]
Base: NHS SWALE CCG

NHS Swale and NHS Dartford Gravesham and Swanley Clinical Commissioning Groups

NHS DGS CCG, 2nd Floor, Gravesham Civic Centre, Windmill Street, Gravesend Kent DA12 1AU www.dartfordgraveshamswanleyccg.nhs.uk

NHS Swale CCG, Bramblefield Clinic, Grovehurst Road, Kemsley, Sittingbourne Kent ME10 2ST www.swaleccg.nhs.uk

For information on how to make a complaint or submit a Freedom of Information Request for NHS Dartford Gravesham and Swanley CCG and NHS Swale CCG please see the relevant CCG website: www.dartfordgraveshamswanleyccg.nhs.uk or www.swaleccg.nhs.uk

Please send all re quests for copies of personal data (Subject Access request/Data Protection Act) to [email address] or by post to SECSU – Information Governance, Kent House, 81 Station Road, Ashford TN23 1PP.

This message may contain confidential information. If you are not the intended recipient please inform the sender that you have received the message in error before deleting it. If you have received the message in error please do not disclose, copy or distribute information in this email or take any reliance on its contents: To do so is strictly prohibited and may be unlawful. Thank you for your co-operation.

Whilst emails from an NHS.net account are encrypted, and therefore secure, we can not guarantee the safety of any sensitive or confidential information received by, or sent to correspondents who do not have an equally secure email account. If this is a matter of concern to you, the alternative will be to correspond by post.

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Dawn Talbot please sign in and let everyone know.