Distance between adjacent Underground stations
Dear Sir or Madam,
Please could you supply me, in non-proprietary electronic format, the distances between adjacent underground stations for all tube lines. This can be track length, if that makes it easier (which I presume you must know, in order to get engineers to lay/fix it.) or actual crow-flying distances.
I should qualify that the stations are the ones on the same line, so, for example, between Seven Sisters and Tottenham Hale on the Victoria line. I don't wish to know the distance from every station to every other, that would be silly, and an awful lot of data.
Of course, you could base the data at the end point of every line, and give relative distances from there. Whatever is handiest.
Yours faithfully,
Dear Sir or Madam,
With regards to my freedom of information request, I would like to point out that your have taken longer to reply that is allowed by law. I have had no communication from you at all.
As you are in breach of the law, could you either explain why (and quickly. An explanation at any point during the twenty days allowed would have been fine, but too late for that) or please supply the information I requested.
Yours sincerely,
Dear Mr Collins
I understand from our Central Customer Services team that you did not
receive the response that London Underground recently sent you in relation
to your Freedom of Information request.
I am sorry that this happened and I have attached a copy of the response,
which I hope you find useful. The spreadsheet provides current
information for the entire London Underground network, if you need any
assistance extracting the data you require or are unable to open the
attachment please contact me on 0845 3309880
Kind Regards
Shirley Xavier
Customer Service Centre
Original Text
From: [email address]
To: [1][FOI #1779 email]
<[email address]>
CC:
Sent: 23.08.08 08:23:12
Subject: RE: CCS FOI Collins
Our ref: 1001647942
Date: 23.08.2008
Dear Mr Collins
Our ref: 1001647942
Date: 23.08.2008
Dear Mr Collins
Thank you for your information access request. Your request has been
considered under the terms of the Freedom of Information Act and I can
confirm that we do hold the information you require.
I have attached a cross network spreadsheet which contains the information
requested.
If this is not the information you are looking for, or if you are unable
to access it for some reason, please do not hesitate to contact me
08453309880.
If you are not satisfied with this response, please read the attached
help-sheet entitled ‘Your Right to Appeal’ Please contact me again if
you need any help in the future.
Yours sincerely,
Shirley Xavier
Customer Service Centre
Internal Review
If you are dissatisfied with the way TfL has handled your information
request, you can ask us to conduct an internal review of our decision.
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published on our website at [2]www.tfl.gov.uk/foi.
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Dear Shirley,
Thanks for the reply, I guess the last one got lost in the post somewhere. Still, I am happy to have this. Most excellent. (And it is _Miss_ Collins, although I will let that pass. :)
Yours sincerely,
****** THIS IS AN AUTOMATED RESPONSE FROM LONDON UNDERGROUND'S CUSTOMER
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[1]Picture (Metafile)
Central Customer Services
23rd Floor
Empress State Building
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Tel: 020 7222 5600
[2][TfL request email]
Our ref: TFL085214
15 September 2008
Dear Rayleigh,
Thank you for your reply in relation to a recent request you made to
Transport for London under the Freedom of Information Act.
In response to your query, a reply was sent to you directly on 23 August
2008 by Shirley Xavier of London Underground's Customer Service Centre.
This included a spreadsheet with the information you requested. I have
included a copy of the email (but not the file) sent by Ms Xavier below.
If you have any further queries about this request, please do not hesitate
to contact me directly at the above email address. If you are not
satisfied with the response(s) you have received, please read the
information entitled `Your Right to Appeal' at the end of this email.
Kind regards,
Dave Finlow
Customer Relations Officer
Transport for London
Original Text
From: [email address]
To: [email address]
<[email address]>
CC:
Sent: 23.08.08 08:23:12
Subject: RE: CCS FOI Collins
Top of Form 1
Our ref: 1001647942
Date: 23.08.2008
Dear Mr Collins
Thank you for your information access request. Your request has been
considered under the terms of the Freedom of Information Act and I can
confirm that we do hold the information you require.
I have attached a cross network spreadsheet which contains the information
requested.
If this is not the information you are looking for, or if you are unable
to access it for some reason, please do not hesitate to contact me
08453309880. If you are not satisfied with this response, please read the
attached help-sheet entitled `Your Right to Appeal' Please contact me
again if you need any help in the future.
Yours sincerely,
Shirley Xavier
Customer Service Centre
Your Right to Appeal
Internal Review
If you are dissatisfied with the way TfL has handled your information
request, you can ask us to conduct an internal review of our decision.
The internal review will be conducted by someone other than the person who
made the original decision, in accordance with the complaints procedure
published on our website at [3]www.tfl.gov.uk/foi.
Requests for internal review should be addressed to:
Head of Information Access and Compliance
Transport for London
6^th Floor, Windsor House
42-50
Victoria Street
London
SW1H 0TL
Complaints to the Information Commissioner
If, following the internal review, you remain dissatisfied with the way
TfL has handled your request, then you can take your complaint to:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
A complaint form is available on the Information Commissioner's Office
website
[4]www.ico.gov.uk
References
Visible links
2. mailto:[TfL request email]
3. http://www.tfl.gov.uk/foi
4. http://www.ico.gov.uk/
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