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Dispatch and unit information regarding specific medical event.

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Dear North West Ambulance Service NHS Trust,

2 Calls were made on the 25/09/2017 regarding a medical emergency on Wicks Lane, Formby - L37 postcode.

The first call was placed at 23:38 and the second at 23:45.

For this call could you please provide as much of the following information as possible:

- What time was the event registered and what priorities did it have throughout the response?
- What types of units were dispatched and at what time?
- The location / general areas units were dispatched from?
- What time units arrived on scene and how long the response time was for each unit?
- How high was demand in the area at this time and how many units were free to take the call, sorted by unit type?

A timeline of events regarding that information would be appreciated.

For clarification by 'Unit type', I am referring to the different types of vehicles that respond, i.e rapid response car, ambulance e.t.c

For clarification by 'priorities', I am referring to the different types of category responses, i.e RED1, RED2 e.t.c

Any information that is not available or needs to be withheld for privacy reasons you may exclude but please answer as much of the request as possible.

Yours faithfully,
George

FOI Enquiries, North West Ambulance Service NHS Trust

2 Attachments

Thank you for your request for information which is currently being
reviewed under the terms of the Freedom of Information Act 2000.

 

We will contact you again with a response within the 20 working days
commitment outlined in the Freedom of Information Act.

 

In some circumstances a fee may be payable and if this is the case, we
will let you know. A fees notice will be issued which will need to be paid
before we proceed with your request.

 

If you have any queries, please contact the FOI Co-ordinator on 0161 279
4825.

 

Thank you.

FOI Enquiries, North West Ambulance Service NHS Trust

North West Ambulance Service

Email: mailto:[email address]

FOI 836

Dear George,

Thank you for your request for information.

Your request was received on the 28 September 2017 and is currently being reviewed under the terms of the Freedom of Information Act 2000.

We will contact you again with a response to your request within the 20 working days commitment outlined in the Freedom of Information Act. However if there are any queries with your request which I need to clarify with you, I will contact you at the earliest opportunity.

In some circumstances a fee may be payable and if that is the case, I will let you know. A fees notice will be issued to you, and you will be required to pay before we will proceed to deal with your request.

If you have any queries about this letter, please contact me. Please remember to quote the reference above in any future communications.

Yours sincerely

Elle Atherton
Communications Administrator

North West Ambulance Service NHS Trust
Headquarters, Ladybridge Hall, 399 Chorley New Road, Bolton, BL1 5DD

01204 498306

Internal ext : 4210
[email address]
www.nwas.nhs.uk

FOI Enquiries, North West Ambulance Service NHS Trust

North West Ambulance Service

Email: mailto:[email address]

Hi George

Thank you for your request.

We will be forwarding this to our legal team as this is not an FOI but a subject access enquiry.

Our legal team will be in touch with you.

Kind regards

Karen

Legal Services, North West Ambulance Service NHS Trust

North West Ambulance Service

Email: mailto:[email address]

SAR/12465

Dr Mr Nevin,

Thank you for your email.

Please can you tell me the patient's name and your relationship to them. This is actually a Subject Access Request as it relates to a specific patient and if you are not the patient and do not have their consent to obtain this information, we will not be able to answer your query.

Kind regards

Adele

Dear Legal Services,

Is there an email address and reference I could use to contact you in order to continue this request in private?

Yours sincerely,

George Nevin

Legal Services, North West Ambulance Service NHS Trust

2 Attachments

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Legal Services, North West Ambulance Service NHS Trust

North West Ambulance Service

Email: mailto:[email address]

Dear Mr Nevin,

This is the correct email address to use.

Kind regards

Adele

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