Discharged before recieving help

deanatelly made this Freedom of Information request to Oxleas NHS Foundation Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Oxleas NHS Foundation Trust did not have the information requested.

Dear Oxleas NHS Foundation Trust,

can you please tell me how many patients awaiting therapy or help from the sit team have been terminated from recieving help after a formal complaint has been issued against a member of staff dealing with there case

Yours faithfully,

deanatelly

Ruth Lerew,

Dear Sir/Madam
 
Re:  Freedom of Information Act - FOI 745
 
Thank you for your email dated 13th March 2012 requesting the following
information:
 
Can you please tell me how many patients awaiting therapy or help from the
SIT Team have been terminated from receiving help after a formal complaint
has been issued against a member of staff dealing with their case.
 
For the purposes of the Act, the Trust do not hold the information you
have requested.  If you have specific queries relating to care and
treatment that either you or someone you know have received then can I
suggest you contact our Patient Advice and Liaison Team.  They will be
able to discuss your concerns with you.  
 
Kind regards
 
 
 
 
 
Ruth Lerew
Information Governance Supervisor
Tel:         01322 299855
Email:     [1][email address]
Fax:        01322
299851

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Dear Ruth Lerew,

Thank you for you reply. Are you saying then that the oxleas trust fondation do not have strict procedures or guidlines when terminating a patients care,or in fact have guidelines that need to be followed when terminating a patients therapy.

Yours sincerely,

deanatelly

Ruth Lerew,

Dear Sir/Madam
 
Thank you for your email.  In order to reply to your Freedom of
Information Request, I will require more specific guidance as to exactly
what you require.
 
It is not clear from your request what you mean by terminating a patient's
care or therapy.  I am happy to help with your request but will need
clarification as to what you mean by the above terms.
 
Perhaps you can give me a call so that I can try and understand exactly
what it is that you seek.  I will then be able to check within the Trust
and see whether we hold the information you require.
 
Kind regards
 
 
 
 
 
Ruth Lerew
Information Governance Supervisor
Tel:         01322 299855
Email:     [1][email address]
Fax:        01322 299851

>>> deanatelly <[FOI #109263 email]> 14/03/2012
16:13 >>>
     Dear Ruth Lerew,
    
     Thank you for you reply. Are you saying then that the oxleas trust
     fondation do not have strict procedures or guidlines when
     terminating a patients care,or in fact have guidelines that need to
     be followed when terminating a patients therapy.
    
     Yours sincerely,
    
     deanatelly
    
    

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Dear Ruth Lerew,

apologies i think that there has been a error in the message states. i seem to of already had the answer to this question. so please ignore this reply.

Yours sincerely,

deanatelly

Ruth Lerew,

I am out of the office returning on Tuesday 4th September 2012. If your enquiry is urgent, please contact Diane Parsons on 01322 299856 or Cidney Lucas on 01322 299857 or fax your query to 01322 299851.

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