Dear University of Worcester,
I am presently researching Equality in the UK and although I accept you may not know the amount of students, I am writing to enquire as to whether you are aware of any students in the last ten years that have approached Worcestershire County Council and the Office of Independent Adjudicators for Higher Education with complaints that they felt that the University of Worcester had failed to resolve.
J Richards and Associates
Dear Mr Richards
In response to your request for information under the Freedom of Information Act we can confirm that we are aware that students have contacted Worcestershire County Council and the OIA over the last 10 years as they felt the University had not resolved their complaint. As stated in our response to you of the 27th July (Ref FOI15/080) any further detail would need to be obtained directly from these organisations.
I am obliged, under the Freedom of Information Act, to inform you of our complaints procedures in case you are unhappy about the way in which your request has been dealt with.
If you are unhappy with the way your request for information has been handled, you can request a review by writing to the University Secretary, University of Worcester, Henwick Grove, Worcester WR2 6AJ
If you remain dissatisfied with the handling of your request or complaint, you have a right to appeal to the Information Commissioner at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Telephone: 0303 123 1113 – www.ico.gov.uk
Acting University Secretary and Clerk to the Board of Governors
Tel: (01905) 855014
University of Worcester
Worcester, WR2 6AJ
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