Disabled Facilities Grants - Timescales

The request was successful.

Dear Harborough District Council,

I am looking into the impact of COVID on the delivery of Disabled Facilities Grants by local authorities. Apologies I inadvertently missed the following questions off my previous request.

Could you please provide the following information:

1. During 2018/19, how long (in days) on average did it take from request to completion of adaptation?
2. During 2019/20, how long (in days) on average did it take from request to completion of adaptation?
3. During 2020/21 (up to date), how long (in days) on average has it taken from request to completion of adaption?

Please clarify whether the above are in days, or working days (ie Monday-Friday).

Thank you for your help.

Yours faithfully,

s sankey

customer.services@harborough.gov.uk, Harborough District Council

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[5]www.harborough.gov.uk

 

Harborough District [6]www.harborough.gov.uk
Council
The Symington Building E mail: [7][Harborough District Council request email]
Adam and Eve Street Contact Centre: 01858 82 82 82
Market Harborough Text Messages: 07860 041908
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[10]Harborough DC Compliments, Comments and Complaints

References

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foi@harborough.gov.uk, Harborough District Council

1 Attachment

Dear Requestor,

 

Thank you for your Freedom of Information request which was received on
12^th February and has been logged under the reference FOI21/130. 
Subsequently, I am dealing with your request in compliance with the Act. 
You should expect your response no later than 12^th March 2021.

 

For your information, in some circumstances a fee for disbursements may be
payable and if that is the case, I will communicate that eventuality to
you. Should this be necessary, a fees notice will be issued, and you will
be required to pay before we respond in full.

 

If you have any queries about this Communication, please contact me.
Please remember to quote the reference number above. If you are unhappy
with this response then you can ask for an internal review by writing to
the Information and Complaints Officer, Harborough District Council,
Council Offices, Symington Building, Adam and Eve Street, Market
Harborough, Leicestershire, LE16 7AG.

 

Kind regards,

Sharon

Sharon Iddison (Mrs)
Administration Officer

Harborough District Council
The Symington Building, Adam & Eve Street,
Market Harborough, Leicestershire, LE16 7AG

Switchboard: 01858 828282
[1]www.harborough.gov.uk

 

 

If you need support or feel a vulnerable relative or neighbour could do
with some help, please visit the Harborough district community hub:
[2]www.harborough.gov.uk/hd-community-hub

 

 

 

Harborough District [3]www.harborough.gov.uk
Council
The Symington Building E mail: [4][Harborough District Council request email]
Adam and Eve Street Contact Centre: 01858 82 82 82
Market Harborough Text Messages: 07860 041908
Leicestershire DX 27317 Market Harborough
LE16 7AG [5]Follow Us On Twitter @HarboroughDC
[6]Map of Council Offices

[7]Harborough DC Compliments, Comments and Complaints

References

Visible links
1. http://www.harborough.gov.uk/
2. http://www.harborough.gov.uk/hd-communit...
3. http://www.harborough.gov.uk/
4. mailto:[Harborough District Council request email]
5. https://twitter.com/HarboroughDC
6. http://www.harborough.gov.uk/site/script...
7. http://www.harborough.gov.uk/comments-an...

foi@harborough.gov.uk, Harborough District Council

1 Attachment

Dear Requestor,

 

In response to your Freedom of Information request, I have now completed
my investigations and I am able to confirm the following which has been
provided by the relevant service area:-

 

1. During 2018/19, how long (in days) on average did it take from request
to completion of adaptation? 210 days
2. During 2019/20, how long (in days) on average did it take from request
to completion of adaptation? 225 days
3. During 2020/21 (up to date), how long (in days) on average has it taken
from request to completion of adaption? 262 days

Please clarify whether the above are in days, or working days (ie
Monday-Friday).
Please note the formula calculates net work days which is Mon-Friday.

Advisory Note:

Please note that you are free to use the information supplied to you under
the Freedom of Information Act 2000 for your own personal purposes or
non-commercial research, private study or news reporting. However, by
making copies, publishing or distributing the information without the
consent of the holder, which in most cases will be Harborough District
Council, you may be infringing copyright.

 

Kind regards,

Sharon

Sharon Iddison (Mrs)
Administration Officer

Harborough District Council
The Symington Building, Adam & Eve Street,
Market Harborough, Leicestershire, LE16 7AG

Switchboard: 01858 828282
[1]www.harborough.gov.uk

 

 

If you need support or feel a vulnerable relative or neighbour could do
with some help, please visit the Harborough district community hub:
[2]www.harborough.gov.uk/hd-community-hub

 

 

 

 

 

 

 

Harborough District [3]www.harborough.gov.uk
Council
The Symington Building E mail: [4][Harborough District Council request email]
Adam and Eve Street Contact Centre: 01858 82 82 82
Market Harborough Text Messages: 07860 041908
Leicestershire DX 27317 Market Harborough
LE16 7AG [5]Follow Us On Twitter @HarboroughDC
[6]Map of Council Offices

[7]Harborough DC Compliments, Comments and Complaints

References

Visible links
1. http://www.harborough.gov.uk/
2. http://www.harborough.gov.uk/hd-communit...
3. http://www.harborough.gov.uk/
4. mailto:[Harborough District Council request email]
5. https://twitter.com/HarboroughDC
6. http://www.harborough.gov.uk/site/script...
7. http://www.harborough.gov.uk/comments-an...