Dear Department for Work and Pensions,
Please release any directions made by the Secretary of State and currently in force regarding the use of electronic communications for the purposes of claiming universal credit.
Schedule 2 of the Universal Credit [etc.] (Claims and Payments) Regulations 2013 (SI No. 380) indicates that directions should exist as follows:
1. Under para 2(2) there should be a direction indicating who is permitted, for the time being, to use electronic communication for purposes of UC.
2. Under para 2(7) there should be at least one further direction which sets out:
a) approved form for submitting any claim or information (see also para 2(4)).
b) what is /are the approved methods for authenticating the identity of the sender of the communication where required to do so (see also para 2(3)(a));
c) what is / are the approved method(s) of electronic communication (see also para 2(3)(b));
d) what is/are approved method(s) of authenticating any claim or information delivered by means of an electronic communication (see also para 2(3)(c))
3. Under para 2(5) there may be a further direction from the SSWP as to what records a claimant must keep etc.
I would be grateful, as stated above, if copies of all of those directions could now be provided.
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Our ref: FOI2018/03027
Dear Martin Williams,
Thank you for your request for information which was received on 3rd
September. Your request is being considered under the terms of the Freedom
of Information Act 2000.
The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 1st
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DWP Strategy Freedom of Information Team
Dear DWP Strategy Freedom of Information Team,
I would be grateful if you could update me as to the status of this request as I note the 20 day period usually allowed has now elapsed.
Dear Martin Williams,
I am writing in response to your request for information, received 3rd
DWP Central FoI Team
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