Direct Payments for Adults & Transition from Child - Adult Services

The request was successful.

Dear Neath Port Talbot County Borough Council,

I am writing to make an open government request for all the information under the Freedom of Information Act 2000.

Please send me the following:

1. How many adults aged 18-40 receive a Direct Payment (DP) to fund their social care for more than 80 hours per week?
2. Are there any restrictions on the number of hours adult social care funding you will fund or are there any plans to introduce a limit?
3. What are the DP rates that you pay to adults who directly employ PAs.
4. Do you pay higher hourly rates to fund PAs in any circumstances, if so, what number of adults are in receipt of these and provide details of why they receive higher rates?
5. Are any adults in receipt of agency rates who are identified as non-agency service users? If so, how many.
6. Are these standard rates that all DP users receive or does the amount paid vary depending on the complexity of need?
7. What is the highest weekly or annual DP you make to fund adult social care?
8. Are you funding any adults through a DP package for their PAs to receive training?
9. Are you funding any adults through a DP package for consultancy or management costs to deliver the package?
10. Do you have a policy for children with additional needs transitioning into adult services?
11. Do you monitor and have information about how many families make Official Complaints during or following this child to adult transition process. If so, please provide this data.
I would like the above information to be provided to me as electronic copies.
If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.
If the release of any of this information is prohibited on the grounds of breach of confidence, I ask that you supply me with copies of the confidentiality agreement and remind you that information should not be treated as confidential if such an agreement has not been signed.
I understand that you are required to respond to my request within the 20 working days after you receive this email/letter. I would be grateful if you could confirm in writing that you have received this request.
With thanks in advance,

Yours faithfully,

Karenza Cassidy

FOI Team, Neath Port Talbot County Borough Council

Thank you for your Freedom of Information request received 14th March 2019.

We are generally required by the Freedom of Information Act 2000 to provide you with a response promptly, and within no more than 20 working days of receipt of a request, which will be on or before 11th April 2019.

If we require any clarification or further details we will contact you as soon as possible, if this is the case then the timescale for response specified above may be subject to change.

If you have any queries, please do not hesitate to contact this team.

FOI Team
[Neath Port Talbot County Borough Council request email]

show quoted sections

Yvonne Jenkins, Neath Port Talbot County Borough Council

6 Attachments

Good Morning,


With reference to your request for information under the Freedom of
Information Act, I acknowledge receipt of your correspondence which I
received 14^th March 2019. Your enquiry is being dealt with by Community
Care & Adult Services who will respond as soon as possible. 


Kind regards



Yvonne Jenkins

Directorate Support Coordinator

Directorate Support Team

Tel: 01639 763035

Neath Port Talbot County Borough Council/ Cyngor Bwrdeistref Sirol Castell-nedd Port Talbot Tel/ Ffôn: 01639 763035

We welcome correspondence in Welsh and will deal with Welsh and English correspondence to the same standards and timescales.

Croesewir gohebiaeth yn y Gymraeg a byddwn yn ymdrin â gohebiaeth Gymraeg a Saesneg i’r un safonau ac amserlenni
[3] [4] [5] [6]

This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are
addressed.  If you have received this email in error, please notify the
sender immediately. Please note also that there is no guarantee that this
email or any attachment is virus free or has not been intercepted or

Mae'r e-bost hwn ac unrhyw ffeiliau a drosglwyddir gydag ef yn gyfrinachol
ac at ddefnydd yr unigolyn neu'r corff y cyfeiriwyd hwy atynt yn unig. Os
ydych wedi derbyn yr e-bost hwn mewn camgymeriad, dylech hysbysu'r person
a anfonodd yr e-bost ar unwaith. Hefyd, sylwer nad oes unrhyw sicrwydd nad
yw'r e-bost hwn neu unrhyw ymgysylltiad yn rhydd o firws ac nad yw chwaith
wedi'i ryng-gipio na'i newid.



This message has been scanned for malware by Forcepoint. [7]


Visible links

Sonia Edge, Neath Port Talbot County Borough Council

6 Attachments

Dear Karenza Cassidy,
Please could you clarify question 5 below for me? My colleague from our
direct payments team is not sure what you mean.
5. Are any adults in receipt of agency rates who are identified as
non-agency service users?
Kind regards
Sonia Edge
Market Analyst
Social Services, Health and Housing
Cimla Health and Social Care Centre
SA11 3SU
'    01639 686524
; [1]

[4][IMG][5][IMG] [6][IMG][7][IMG] [8][IMG][9][IMG]



show quoted sections

Karenza Cassidy

Dear Sonia Edge,

Yes, I'm happy to clarify this question. Agency rates are a higher rate paid to people who are receiving direct payments through a third party agency. In some Local Authorities Agency Rates are paid to service users who are not directly receiving care from third party agencies in order to achieve a higher Direct Payment rate.

Yours sincerely,

Karenza Cassidy

Sara Enticott, Neath Port Talbot County Borough Council

8 Attachments

Good Morning,


Further to your recent request under the Freedom of Information Act,
please see our response attached


If you are dissatisfied with the response to your request, under the
Authority’s FOI Policy, you may appeal in writing setting out the reasons
why you think the decision is erroneous, to the Authority’s Monitoring
Officer at the following address:-


Head of Legal Services & Monitoring Officer

Civic Centre

Port Talbot

SA13 1PJ


Please be advised that in the event that you decide to appeal to the
Monitoring Officer and are dissatisfied with his response, you are
entitled under the FOI legislation to appeal directly to the Information
Commissioner, whose address is:-


Wycliffe House

Water Lane



Website: [1]


Kind Regards/ Cofion Cynnes

      Sara Enticott

Business Support Officer/Swyddog Cymorth Busnes

Policy & Special Projects/Polisi & Prosiectau Arbennig      

Neath Civic Centre/ Canolfan Ddinesig Castell-nedd

Email/ E-bost: [2][email address]

Team Email/ Tîm E-bost: [3][email address]        

Tel/ Ffôn: 01639




This message has been scanned for malware by Forcepoint. [10]


Visible links
2. mailto:[email address]
3. mailto:[email address]