Digital Triage

Response to this request is long overdue. By law, under all circumstances, NHS Coventry and Warwickshire Integrated Care Board should have responded by now (details). You can complain by requesting an internal review.

Dear NHS Coventry and Warwickshire Integrated Care Board,

I am writing to you under the Freedom of Information Act 2000 to request the following information about the CCG/ICB clinical systems:

1. Which clinical system/s does the organisation use across the region (EMIS/TPP or other)?
a. If there is a split across the region, what is the percentage?
2. What online digital triage system is currently used?
a. Who currently provides the online digital triage?
b. What was the contract start date?
c. What is the contract end date?
d. What is the annual cost?
e. What framework was used to procure the supplier?
f. Will there be a tender to consider new providers?
g. If so, which framework will be used?
h. When will this likely to occur?

Yours faithfully,

Orla Mullally

WARWICKSHIREICB (NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT), NHS Coventry and Warwickshire Integrated Care Board

ACKNOWLEDGEMENT OF FREEDOM OF INFORMATION REQUEST

FOI Reference: 69139

Dear Orla Mullally

I acknowledge receipt of your FOI request on behalf of NHS Coventry and Warwickshire Integrated Care Board (ICB) which we received on 19/07/2022

A response to your request will be sent within 20 working days after receipt, the date 16/08/2022

Please note that Clinical Commissioning Groups ceased to exist from 30 June 2022. If you submitted a request using [email address] that address will soon be disabled and you should use [NHS Coventry and Warwickshire Integrated Care Board request email] for future correspondence.

Yours sincerely

Taila Fox
On behalf of NHS Coventry and Warwickshire ICB
FOI team Arden & GEM CSU
Engagement, Communications and Marketing

NHS Arden and Greater East Midlands Commissioning Support Unit
St. John’s House, East Street, Leicester, LE1 6NB

T: 01246 514965
E: [NHS Coventry and Warwickshire Integrated Care Board request email]
W: www.ardengemcsu.nhs.uk

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WARWICKSHIREICB (NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT), NHS Coventry and Warwickshire Integrated Care Board

1 Attachment

Dear Orla Mullally

Please find attached letter in response to your recent request on behalf of Coventry and Warwickshire ICB.

Kind regards

Lindsay Parker
Senior Freedom of Information Officer
On behalf of NHS Coventry and Warwickshire Integrated Care Board

NHS Arden and Greater East Midlands Commissioning Support Unit
St. John’s House, East Street, Leicester, LE1 6NB

T: 01246 514965
E: [NHS Coventry and Warwickshire Integrated Care Board request email]
W: www.ardengemcsu.nhs.uk

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