Digital Strategy

Hannah made this Freedom of Information request to Scottish Ambulance Service

This request has been closed to new correspondence. Contact us if you think it should be reopened.

Response to this request is long overdue. By law, under all circumstances, Scottish Ambulance Service should have responded by now (details). You can complain by requesting an internal review.

Dear Scottish Ambulance Service,

Please could you provide the following information?
1. Number of Sites
2. Number of Employees
3. Number of IT Staff
4. Annual IT Budget for current financial year
5. Number of Datacentres and locations, owned or third party
6. What storage vendor(s) and model do you currently use?
a. When was the installation date of above storage vendor(s)?
b. When is your planned (or estimated) storage refresh date? (Month/year)
c. What is your estimated budget for the refresh?
d. What date does your storage support contract end? (Month/year)
e. What is the value of your storage support contract?
f. What is the capacity of the storage data in TB?
7. What compute vendor(s) and model do you currently use?
a. Number of servers?
b. Virtualisation platform?
c. When is your planned (or estimated) compute refresh date? (Month/year)
d. When does your compute support contract end? (Month/year)
8. Do you currently utilise VDI?
a. How many desktops do you delivery VDI to?
b. What infrastructure underpins your VDI environment?
c. What broker do you use for VDI
9. Do you utilise public cloud?
a. How much is your annual spend on public cloud facilities?
b. What cloud provider do you use?

Yours faithfully,

Hannah McDermot


Dear Hannah

Thank you for submitting your request for Information under the Freedom of Information (Scotland) Act 2002 to the Scottish Ambulance Service.

Your FOI reference is: FOI/770/20

We aim to provide a response within 20 working days and will provide our response in due course.

Kind regards

FOI Team
[email address]

show quoted sections


1 Attachment



Dear Ms Mcdermot

Scottish Ambulance Service – Freedom of Information Request – FOI/770/20

Please find attached the final response to your Freedom of Information

Kind regards



show quoted sections


Thank you for your prompt response. In clarification please see below:

Question 6 - the term 'storage' refers to any NAS, SAN, unified or software defined storage. For example, NetApp AFF, EMC VNX, Dell Compellent.

Question 7 - the term 'compute' refers to any server environment. For example Cisco UCS, Dell, HP.

Yours sincerely,